Remove Digital Strategies Remove Fraud Remove Operations Remove Technology
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Perficient Interviewed for Forrester: The Future Of Insurance

Perficient

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. A robust digital strategy and API development plan are imperative for success : Partnerships and experiences serve as extensions of carrier brands, necessitating careful cultivation.

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The Sorry State of Contact Center Technology

Gonzobanker

In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Long-neglected contact center operations are finally getting attention from the C-suite.

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HSBC Pairs With AI FinTech On Compliance

PYMNTS

The plan was disclosed by Chief Operating Officer Andy Maguire, said Reuters. Amid that human endeavor, maintained Ayasdi, since fraud is usually not found, and even suspicious activity is not unearthed, effort is wasted. That board is tasked with offering insight and guidance when it comes to HSBC’s digital strategy.

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Fiserv: What It Will Take For Business To Finally Get Rid Of The Paper Check

PYMNTS

Technology and consumer demand have been moving payouts toward digital in recent years, and well over half of consumers receiving a payout want an electronic option,” she said. It’s one thing to have a limited electronic option available — that’s quite different than having a strong digital strategy.”.

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Alphabet’s New CEO, Millennial Black Friday Spending And Digital Drivers’ Licenses Top This Week’s News

PYMNTS

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. operations. Top News . in Q3 2019 .

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Payments Rails, Laying New Tracks

PYMNTS

Technology underpins everything these days. From an ACH networks standpoint, noted Estep, innovation may be “skinny,” but operations are ubiquitous, connecting all the bank accounts in the United States. Safety and security are also key concerns, he added, in order to identify suspicious activity and stop fraud.

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Coronavirus and the Golden Age of AI - Will Lansing Q&A

FICO

Explainable AI ensures that we know how the model operates, and we can provide reasons and explanations as to why a decision was made at an individual level. In general, CAOs are experts in analytics and AI, and how to leverage these technologies to solve a business problem. by Nikhil Behl.