PYMNTS

MAY 17, 2018

Once less than friends with FinTechs, it looks like big banks are warming to the concept of collaboration with the relatively nimbler tech upstarts. digital operations head Edward Achtner said that the bank has been eyeing such efforts as partnerships. During the discussion, HSBC U.S.

Fintech 108

Fintech Community Bank Community United States 108

PYMNTS

DECEMBER 30, 2020

Many CUs found themselves quickly shifting to new solutions and operating procedures to accommodate branch closures or social distancing mandates, and the strategies they have developed to cope with this new reality have persisted even as they begin reopening. The Drive Toward Digital.

Trends 137

Trends Innovation Study Technology 137

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. One popular approach: in-house financial innovation labs. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78

Bank Innovation

JULY 3, 2018

There is a correlation between an FI’s revenues and its digital strategy. A new report from advisory firm EY suggests that the more mature an FI’s digital strategy is, the more revenues it is likely to generate.

Digital Strategies 256

Digital Strategies Strategy Report Operations 256

Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

The Financial Brand

OCTOBER 8, 2018

The bank is betting everything on an innovative alternative to the tech-heavy, AI-saturated strategies drenching fintechs and other competitors. The post Umpqua Bank Doubles Down On Its Human+Digital Strategy (Here’s Why) appeared first on The Financial Brand.

Digital Strategies 30

Digital Strategies Strategy Branding Innovation 30

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2

Innovation 70

Innovation Community Bank social media Community 70

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

JANUARY 10, 2018

Existing investors in the firm include S3 Ventures, Argonaut Private Equity and other backers, the firm said, adding that it will use the investment to focus on “innovation, growth and expansion.”. “In In an era of digital transformation , our clients, who consist of credit unions and banks in the U.S.,

Digital Banking 108

Digital Banking Security Digital Strategies Innovation 108

PYMNTS

JUNE 8, 2020

With advanced programming interfaces (APIs) and the cloud, opportunities for organizations to implement third-party FinTech solutions continue to grow, with innovators lowering the barriers and reducing the friction points of adoption and automation. ” Using FinTech To Build An Ecosystem.

Payments 159

Payments Community Tools Digital Strategies 159

PYMNTS

APRIL 18, 2017

“This growth and competition will force post and parcel organizations to become more digital to create the agility and flexibility they will need. And those same digital capabilities will be essential to creating the growth they’ll need to achieve high performance.”. For instance, the U.S.

Big Data 100

Big Data Survey social media Industry 100

PYMNTS

DECEMBER 6, 2019

New Visa Alliances Help FinTechs Launch Payments Solutions. Visa is working with four global finance firms to help FinTechs issue digital and plastic payments. The four new partners — Euronet Worldwide, Episode Six, M2P Solutions and Global Processing Services— have joined the Visa FinTech Fast Track program.

Millennials 101

Millennials Colorado Google Leadership 101

Cisco

MAY 5, 2021

Technology-fueled disruptors continue to threaten traditional financial businesses with the rise of fintech, challenger banks, and digital-only financial services. Self-service opportunities include: Rich mobile messaging channels. Automation is one of the essential parts of any digital strategy. Social channels.

Customer Experience 126

Customer Experience Branding Tools Strategy 126

PYMNTS

DECEMBER 15, 2017

And why a payment card at all, when banking services are overwhelmingly shifting to digital , and when the digital-first generation is the product’s prime target? Cozzo and Webster discussed how the prepaid element fits into Mastercard’s digital strategy, and how it answers millennials’ top three priorities.

Millennials 134

Millennials Management Cards Security 134

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Seeing customer feedback as a data source.

Compliance 96

Compliance Customer Experience Analysis Data 96

Gonzobanker

APRIL 24, 2019

A few nuggets: Marketing spend is the one place where banks can innovate quickly vs. waiting for long-haul tech and people-based transformations. Digital Growth Institute ’s James Robert Lay presented a “how to” guide with a framework and examples. Much of the rest of the event was echoing or living up to this session.

Branding 125

Branding Conference Strategy Oregon 125

Gonzobanker

NOVEMBER 26, 2018

In recent years, technology and digital strategy have become integral parts of the bank shareholder value discussion, yet for the 90 or so banks in the $10 billion to $50 billion asset size range, core providers remain ill-equipped to assist regional banks in enabling the execution of their technology strategies.

Regional 93

Regional Strategy Technology Innovation 93

Lex Sokolin

SEPTEMBER 23, 2020

The start-up is claiming to be EBITDA-positive, thereby reaching an amount of (basic) profitability that many fintech companies lack. That is a lot of proofs of concepts and Chief Innovation Officer conference travel agendas. have a tough time hitting the innovation agenda. and any other incumbent more generally?—?have

Capital 52

Capital Software Lending Apple 52

Fintech Labs Insights

DECEMBER 5, 2016

At FinovateFall 2016 in September, Daon introduced IdentityX , a universal mobile biometric authentication platform that enables combinations of the above factors – face, voice, and fingerprint – to be used for authentication. Finovate: Who are your primary customers? More than 92% of users prefer biometrics over passwords.

Security 12

Security Mobile Technology Virginia 12