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Digital banking? Isn’t that just an app?

Chris Skinner

I meet a lot of senior executive teams of large banks. I talk to them about the fintech world of change and how millennials are reshaping banking, from Stripe, started by two … The post Digital banking? Some are visionary, many are committed and a large number understand that life is changing.

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A new digital bank needs a new customer service experience

Insights on Business

Banks continue their digital transformation journey to create new business models to satisfy today’s demanding customers. How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand.

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Digital Banking Innovation and Millennial Entrepreneurship

NCR

Today, millennials are the largest generation in the United States – and their levels of entrepreneurship are unprecedented. Millennials are starting more businesses than previous generations, and they’re starting them at a younger age than their predecessors.

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Mobile Banking and Millennials – Will the Love Last?

PYMNTS

A lot of fuss is made over millennials and their proclivities toward things being easy. So, when it comes to something like digital banking , it’s not so much about finding what’s easy as it is about finding what service best meets millennials’ needs. Millennials to big banks: No thanks ….

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Teenager-Focused Digital Bank Wins Fresh Funding

PYMNTS

Much thought is given to millennials and even Generation Z — consumers who were born during fixed periods of time, and who are having an increasing impact on payments and commerce. But let’s not forget the role of the teenager in digital retail, financial services and transactions. The latest evidence of that comes from Europe.

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Are you giving millennials what they want?

NCR

All banks are aware of the importance of catering to the needs of the millennial generation. This tech-savvy cohort is set to dictate the direction the banking industry will take over the coming years and decades. It requires banks to develop a strong understanding of what motivates and matters to their customers.

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CUs Face A Generational Innovation Divide

PYMNTS

It’s through these channels that most members will engage with their CUs to conduct their digital banking business. As such, CUs need to ensure that their websites and mobile apps are meeting their members’ expectations. Bridge Millennials are more likely than any other generation to consider switching their primary FI, with 12.7