PYMNTS

SEPTEMBER 28, 2017

If FIs want to connect with modern consumers, smartphone solutions also need to feature the latest innovations and slick user experiences. . Around the Digital Banking World . For the latest notable Digital Banking headlines and trends, check out the Tracker’s News and Trends section.

Digital Banking 101

Digital Banking Report Mobile User Experience 101

PYMNTS

NOVEMBER 13, 2019

percent of banking customers would be interested in switching their financial institutions (FIs) if their branch experiences do not match their digital banking experiences. A digital-first approach to banking has become critical to survival, in other words. Recent PYMNTS research indicates that 34.8

Regional 109

Regional ATM Report Alabama 109

Cisco

OCTOBER 19, 2020

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

User Experience 71

User Experience America Security Digital Banking 71

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Previously, when the bank called customers the average response rate was 25 percent. “The

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

SEPTEMBER 25, 2019

Among the biggest ongoing challenges and opportunities in payments – and a trend that will hold well into the 2020s, which are just about to start – is using mobile technology to bring more consumers into the formal financial sector. There is no Pan-African digital bank,” Hainy said. “So That’s not all. It has raised $1.6

How To 130

How To Lending Digital Banking Examples 130

PYMNTS

AUGUST 10, 2017

It’s been a little over a year since our Digital Banking Tracker heralded the “ Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption rates. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

CB Insights

MARCH 8, 2018

Digital banking startups — or challenger banks — have gained traction over the past few years by bringing retail banking services mobile. Banks in Fintech: what’s ahead in 2018. Join us for data-driven look at how major banks are approaching fintech investments and taking on insurgents. First Name.

Retail 78

Retail Digital Banking Fintech Regulation 78

Fintech Labs Insights

JANUARY 12, 2017

Not a stranger to banks’ needs, Moonraft Innovation Labs spent six years in partnership with financial institutions across the globe to help them deliver an enhanced customer experience. During this time the company realized how banks struggle to keep up with the pace of customer expectations in innovation.

Innovation 12

Innovation User Experience America Customer Experience 12

NCR

JULY 6, 2017

Mr Gulamhuseinwala said that fintech firms are not only becoming key players in the current digital banking sector, but have the potential to shape the future direction of the market.

Fintech 56

Fintech Study User Experience Survey 56

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. Digital Banking.

Retail 40

Retail Trends Millennials Mobile 40

PYMNTS

JULY 14, 2016

But big banks don’t hold all the cards when it comes to the new digital landscape. Well-established financial institutions often have big costs and outdated existing technology, which can make them slow to react to trends and developments in the rapidly evolving digital banking space. The L-word and a banking app?

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

ZootBlog

MARCH 18, 2020

The post Develop Your Digital Strategy for Flexibility & Relevance appeared first on Zoot Solutions.

Digital Strategies 95

Digital Strategies Strategy User Experience Customer Experience 95

ZootBlog

JUNE 12, 2019

The post Chatting with the Cajun Banker, Richard Hunt appeared first on Zoot Solutions.

User Experience 84

User Experience Customer Experience Trends Digital Banking 84

ZootBlog

APRIL 17, 2019

The post CBA Live 2019: Top 5 Takeaways appeared first on Zoot Solutions.

User Experience 86

User Experience Customer Experience Trends Digital Banking 86

ZootBlog

APRIL 23, 2019

The post Duking It Out For Deposits appeared first on Zoot Solutions.

User Experience 82

User Experience Customer Experience Trends Digital Banking 82

Javelin Strategy & Research

FEBRUARY 1, 2022

In the course of our ongoing market research, we find certain firms rise to the top — Javelin's scorecard reports and awards recognize these firms for their exceptional quality of product or client experience, ability to meet customer demand, or overall excellence. Bank of America ranked as “Best in Class” over 20 top U.S.

Report 40

Report Digital Banking Fraud Mobile 40

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 151

Customer Experience Payments User Experience Innovation 151

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 150

Customer Experience Payments User Experience Innovation 150

PYMNTS

JANUARY 2, 2017

The spring brought coverage of mobile advertising and payments on the go at food trucks as small, smart device-powered businesses, and in the fall, we looked at the biggest trends in digital security at the annual Money20/20 Conference in Las Vegas. DIGITAL BANKING TRACKER. FASTER PAYMENTS TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78

PYMNTS

JANUARY 19, 2017

Q2 , a developer of online and digital banking solutions based in Austin, recently launched its own data analytics platform specifically geared toward community banks. These changes are enabling community banks to take innovative approaches to data to improve business operations. More tools for community FIs.

Data 100

Data Community Bank Community Digital Banking 100

Insights on Business

JANUARY 28, 2019

capture new revenue and increase user engagement. transform to become more agile, more digital and more customer-centric. Backbase is the leading solution provider in digital banking and a strategic alliance partner of IBM. Next-Generation Banking at State Bank of India. Speakers: Kwafo K.

San Francisco 87

San Francisco Analytics Albuquerque Security 87

William Mills

SEPTEMBER 7, 2016

Visualizing data for trends and market projection, visualize data in different ways. How can you preserve the digital user experience? Demo: Showing gmail where it notifies the consumer that the bank account may have been compromised and needs to be locked. Specializes in digital banking platform.

Mobile 40

Mobile Cards Fraud Data 40

Gonzobanker

DECEMBER 19, 2016

Some will be cute and fail, but others will trigger the transformation of banking away from branches and people toward data, automated processes and digital apps. Whoa Horsey” Technology Trend – Chatbots. USAA is finding drive-time banking to be a key example. Let’s apply healthy skepticism to this craze in 2017.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Some will be cute and fail, but others will trigger the transformation of banking away from branches and people toward data, automated processes and digital apps. Whoa Horsey” Technology Trend – Chatbots. USAA is finding drive-time banking to be a key example. Let’s apply healthy skepticism to this craze in 2017.

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

SEPTEMBER 1, 2015

To whet your appetite for two days of fintech innovation, we’re releasing the full and final lineup of presenting companies for FinovateFall 2015. Market segments include insurance, banks, telecom, utilities, and property management. Adobe is changing the world through digital experiences. Dynamics, Inc.

Company 12

Company Software Analytics Mobile 12