PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Armistead also spoke to the lesson the bank is learning from smartphone apps to better serve its customers online and in brick-and-mortar locations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Accenture

OCTOBER 3, 2017

Based on this survey of over 2,000 consumers, it’s clear that online retailers, tech firms and social-media players face an uphill battle to convince consumers to allow them access to their financial data. Especially since over half of them say they’ll never change their banking habits and adopt open banking. So why not?

social media 151

social media Millennials Online Fraud 151

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations.

Mobile 169

Mobile Study Security social media 169

William Mills

MAY 19, 2016

His presentation focused on: the impact of millennials on banking, the invisible customer and the importance of keeping up with ever-changing technology. These themes reinforce the reality that community banks encounter continuous change. Hello, I’m a Millennial. Innovation and the invisible customer.

Georgia 41

Georgia Community Bank Community Meeting 41

William Mills

MAY 19, 2016

His presentation focused on: the impact of millennials on banking, the invisible customer and the importance of keeping up with ever-changing technology. These themes reinforce the reality that community banks encounter continuous change. Hello, I’m a Millennial. Innovation and the invisible customer.

Georgia 41

Georgia Community Bank Community Meeting 41

Fintech Labs Insights

JANUARY 15, 2016

Available only via mobile app, imaginBank is a new initiative by Spanish bank, Caixabank targeting millennials. CaixaBank CEO Gonzalo Gortázar said the new mobile-only bank was part of a “commitment to providing new services that perfectly complement the more traditional banking model.” CaixaBank serves 2.9

Millennials 12

Millennials Mobile social media ATM 12

PYMNTS

OCTOBER 29, 2018

The day after Halloween marks the 60-day sprint to the end of the year – a year in which the pace of innovation has accelerated materially. The shifts associated with that innovation are beginning to take root, and those impacts are beginning to be felt. In fact, according to our recent study, they come in dead last.

Payments 196

Payments Google Apple Innovation 196

PYMNTS

AUGUST 13, 2018

Exhibit A: EQ Bank , at the beginning of 2016, took its place as Canada’s first digital-born bank, and has now reached $2 billion in deposits. The concept is a bit different than might be seen with other digital banking models. Such a meteoric pace indicates a key question for banks considering the digital route.

Digital Banking 113

Digital Banking social media Course Marketing 113

Gonzobanker

DECEMBER 22, 2015

This year, the award is less about advancing “your career” as it is about advancing “your bank.” No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Millennials. Best Stop on the Road to Mid-Size Banks.

Community Bank 60

Community Bank Apple Community Technology 60

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. Eldercare has long been a target for technological innovation, with advocates highlighting the practical and infrastructural challenges presented by 73M baby boomers aging into their retirement years.

Industry 101

Industry Technology Online Video 101

William Mills

SEPTEMBER 7, 2016

I’ve heard that financial planners are having a hard time getting Millennials thinking about retirement but instead focus on short-term financial goals – homes, vacations, etc. Specializes in digital banking platform. USAA is a customer and they are known as an innovator. As always, how does this company make money?

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

JULY 29, 2016

Millennials. If you’re a millennial, the FinTech world is literally beating a path to your front door. There are digital banks popping up just to woo them. Traditional banks are adapting services to attract more of them. Millennials are clearly a sizzle. Context + commerce = sizzle. The next step?

Apple 100

Apple Millennials Mobile Fintech 100