PYMNTS

AUGUST 27, 2019

One-third of Gen Z members and more than one-quarter of millennials will make secondhand purchases in 2019 due to environmental concerns and cheaper prices, for example. The online thrifting market combines both of these factors, making it especially popular among both demographic groups. AI and the importance of personalization.

San Francisco 116

San Francisco Online Retail Millennials 116

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. And since iPhone users skew more to the affluent, it also denied those innovators the opportunity to monetize their spend. 23-25, 2020.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

MARCH 30, 2020

But, as the just-released PYMNTS “ Commerce Connected Playbook: Retail Innovation Edition ” indicates, the interesting thing to watch is not that digitization is happening, but how it is happening. They see things on social media, they have been reached through direct marketing, email marketing, text marketing, etcetera about a product.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

JANUARY 14, 2019

That’s because they’ve trained consumers over the last half decade that walking into a store isn’t as nearly as satisfying or productive an experience as shopping online—and not necessarily from those same traditional players. population was online. That won’t be a slam-dunk for traditional retailers. The Danger in the Data .

Retail 198

Retail Online Mobile Data 198

PYMNTS

DECEMBER 28, 2018

The economy is definitely humming, but most people are still living paycheck to paycheck and facing financial stress.” These secretly vulnerable consumers, Webster noted, often use debt to make ends meet, either on credit cards or through alternative vehicles like online lenders. The Two Faces Of Consumer Credit.

Millennials 145

Millennials Lending System Data 145

PYMNTS

OCTOBER 25, 2017

When you’re an innovator and building out a vision for a new category like we are, there aren’t existing companies or products to model after. The demand is definitely there, and our mobile cash gift experience is spectacular. There is also a lot of room to innovate. that are heavily involved in P2P money transfers.

Mobile 100

Mobile User Experience Examples Millennials 100

PYMNTS

APRIL 10, 2018

As it turns out, sixty-three percent of Americans reportedly prefer opening new checking accounts in person as opposed to using a mobile app or online interface, and 50 percent consider online banking “less legitimate” than doing business at a branch. Other things — not so much. This is a learned experience from when we were all kids.

Mobile 101

Mobile Digital Banking Millennials Online 101

PYMNTS

SEPTEMBER 3, 2018

It’s not driven by the trend setting millennials and Generation Z shoppers or by the affluent — it seems to be age, generation and income-independent and geography-independent. That makes product discovery coupled with product innovation retail’s new playbook. Retailers are where these consumers go to find these new products.

Innovation 100

Innovation Branding Retail Regulation 100

Banking 2020

NOVEMBER 27, 2015

When we’re online, we can go anywhere, and surely do. No one understands this trend better than those pesky millennials. The report makes clear that while winning over millennial customers is hard enough, keeping them can be even harder. Some online-only startup, with operations based overseas? So where are they going?

Millennials 40

Millennials Survey social media Online 40

PYMNTS

MARCH 15, 2018

Toys R Us had an interesting idea on how to reboot their stores as innovative play centers for kids, but they didn’t have the juice to overcome their billions in debt or their diminished profile among consumers. Boomers vs. Millennials vs. Scammers . An F by any definition. Winner: The Retail Death Spiral.

Payments 108

Payments Millennials US Fraud 108

PYMNTS

MAY 27, 2016

At the rate so many once-solitary brands are shacking up with other companies, though, maybe the definition of the term needs to be widened a bit. That subtle checkout conversion mission is still ongoing, but now, Affirm is branching out beyond the regular confines of in-store and online retail. eBay’s Virtual Future.

Retail 100

Retail Las Vegas Millennials Conference 100

PYMNTS

MAY 10, 2016

Ripples were promptly sent flying into all corners of the retail universe with the launch of Amazon Home Services in March 2015, and now that both mom-and-pop hardware shops, as well as national brick-and-mortar chains have had more than a calendar year to react to the changes, a definite trend has emerged.

Retail 100

Retail Trends Study Seattle 100

Celent Banking

MARCH 16, 2015

A regional bank poll of millennials found that not one could name a community institution in their area. These initiatives are definitely innovative, but is conflating the ideas of saving and driving commerce shaping the conversation around a fundamentally misaligned approach?

Conference 100

Conference Retail Community Community Bank 100

PYMNTS

JULY 23, 2018

Or are the 27 percent of the population — those high-income Bridge Millennials and Gen X-ers with college degrees who are steps away from financial catastrophe — happy, even if they do report feeling more positive about the stability of their financial situation than they did this time a year ago? Are the more than a third of U.S.

Cards 122

Cards Groups Report US 122

PYMNTS

AUGUST 26, 2016

eBay Motors has proven that people buy cars – and a lot of them – online. Other favorites over the last several years have included “too big innovate,” “too big to pivot,” “too big to keep up with the modern world,” and “too big to ever attract Millennials.”. TrueCar and Autobytel stock tanked yesterday on the news.

Bitcoin 100

Bitcoin Innovation blockchain Industry 100

PYMNTS

JULY 31, 2017

The company has seen a 30 percent increase in off-premise sales since enabling online mobile ordering capabilities less than 12 months ago, Seanor said — all without change to in-store revenue. The QSR company released another update in the fall of 2016, giving guests the option of ordering meals to-go from their phone, tablet or computer.

Mobile 101

Mobile Branding Technology Online 101

PYMNTS

AUGUST 26, 2019

The latest Payments And The Platform Economy Playbook examines how marketplaces are using technologies like AI to innovate the customer experience. What else can it do, though, especially for online marketplaces? That’s some of the more advanced image recognition AI that we’ll definitely bring to mobile in the future.

Customer Experience 109

Customer Experience Millennials Retail social media 109

Fintech Labs Insights

OCTOBER 30, 2016

And all of this is to say nothing of the even larger number of security and authentication specialists whose technologies – at least by Deloitte’s definition – can be considered “regtech.” See also: To be a fintech hub, Singapore needs RegTech – Today Online. The emergence of regtech as a catalyst for innovation – BANKNXT.

blockchain 12

blockchain Trends Fintech social media 12

NCR

SEPTEMBER 9, 2016

Sure, age is a factor—the generation gap is definitely real—but there are also signs of industry weaknesses. The report explains that both millennials and their older peers have essentially the same priorities: They want to closely monitor and manage their financial status, and they want alternatives to cash.

Mobile 40

Mobile Millennials social media Branding 40

NCR

MAY 13, 2016

Periodically derided for lacking agility and innovation, at least when compared to tech firms crashing the industry, those larger institutions actually score highest in many of the categories that matter most in this digital-driven environment: mobile, ATM and online banking. Those efforts are definitely paying off.

Study 40

Study Millennials Survey ATM 40

CB Insights

OCTOBER 23, 2018

Consumers are now buying CPG goods online, via mobile, at the office, through on-demand delivery, in meal kits and personalized services, by using smart home and voice technology, and more. Since then, Peltz has continued to push P&G to re-evaluate its R&D strategy, bring in more external talent, and focus on innovation.

Branding 73

Branding Industry Retail Strategy 73

Gonzobanker

DECEMBER 22, 2015

Bank Innovation named Jill one of the 10 most innovative CEOs in banking for 2015, and we doubt that Bank Innovation would know who Jill is if not for her presence on Twitter. This is the FIDO Alliance’s objective as it strives to change the nature of online/mobile authentication. Millennials. Digital Big Mo Award.

Community Bank 60

Community Bank Apple Community Technology 60

CB Insights

OCTOBER 10, 2017

Ninety-two million millennials will soon be in what Goldman Sachs calls their “prime spending years.” Bankrate found 83% of millennials don’t think they’ll ever retire: they simply “don’t think they’ll have the money” to do so.). Much of Mint’s early success can be tied to a very simple product innovation.

Tools 78

Tools Millennials US Maine 78

PYMNTS

MARCH 7, 2016

Innovators, for the most part, are probably the most sleep-deprived people of anyone, anywhere. If you’re an innovator in payments and commerce, there’s actually quite a bit more these days that will keep you from getting a good night’s rest. CAN WE MAKE THE OFFLINE WORLD AS EFFICIENT AS THE ONLINE WORLD?

Payments 100

Payments Innovation Software Mobile 100