Gonzobanker

DECEMBER 22, 2020

Financial institutions went from having no PPP lending program at all to funding their first loan in 90 days – and this with literally last-minute regulatory guidance. By providing unprecedented loan relief and loan counseling/assistance for millions of their customers impacted by the pandemic. Great job to the team from COCC!

Idaho 181

Idaho Community Industry Strategy 181

Gonzobanker

DECEMBER 17, 2021

million gets the vaunted consumer lender a much-prized bank charter, low-cost deposits to juice current earnings, and a business lending capability to drive future growth. Rex Johnson, Baxter Credit Union founder and former CEO – Rex was a legend in the credit union industry who will always be remembered as the “Yoda” of lending.

Fintech 147

Fintech Strategy Leadership Lending 147

South State Correspondent

APRIL 23, 2024

The Three-Body Problem in Banking If you have two forces, such as profit maximization and customer experience, you can optimize the solution to any point a bank desires. Often, a bank that is growing faster than the economy will do so by taking on riskier customers or will create risk faster than the risk management process can manage.

Risk Management 195

Risk Management Strategy Management Customer Experience 195

Perficient

MAY 17, 2022

And if all this wasn’t enough to keep a credit risk manager from sleeping well at night, consider this: A recent Consumer Reports study found that auto loan portfolios may be riskier than previously thought. Empathy helps lenders provide an experience where borrowers feel respected, understood, and supported.

Strategy 294

Strategy Customer Experience Study Technology 294

Gonzobanker

MAY 8, 2020

So far, bankers have taken comfort in the soundbite that “this crisis is different” because of the strong capital levels and risk management rigor that has developed since the Great Recession. Practice the art of surgical lending. For instance, Wells and Chase just shut down all home equity lending.

Lending 114

Lending Analytics Analysis Capital 114

South State Correspondent

MAY 13, 2024

With 142 presentations and panels, the content was tailored to the needs of every bank interested in payments. The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were particularly relevant to your roles as executives, risk managers, compliance officers, and technology leaders.

Conference 195

Conference Payments Fraud Data 195

Gonzobanker

DECEMBER 20, 2019

Its Baldrige-winning tenacity on customer experience is legendary and consistent. Insights from this group are presented monthly and quarterly to the entire organization and quarterly to the board and dialed in systematically into new member experience projects. The bank’s strategy is laser-focused. Might be time to.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

MAY 21, 2019

There are no visible managerial processes tied to customer experience and learning. I cannot obtain working documentation regarding today’s customer experience, and no single member of the executive team can speak authoritatively regarding the bank’s digital channel. Principle 3: Embrace External Trends.

Customer Experience 112

Customer Experience Analytics Management Operations 112

Fintech Labs Insights

NOVEMBER 18, 2015

For weeks we’ve been sifting through applications from companies vying to present their latest at FinovateEurope on 9 & 10 of February 2016. Backbase DBP for Wealth Management uses a beautiful customer experience that runs on any device. To watch all 70+ companies demo live, be sure to register soon.

Company 12

Company Comparison Customer Experience Management 12

Gonzobanker

AUGUST 17, 2016

Build a common single view of a customer’s relationship so communications across the bank are made in one voice. Reduce the cost of compliance by presenting regulatory information in an enterprise-wide dashboard. Present effective, real time cross-sell opportunities to customers and staff. Let’s Do This.

Leadership 60

Leadership Tools Big Data Risk Management 60

FICO

JANUARY 27, 2022

Managing risk and improving the customer experience during a pandemic presented credit professionals with new sets of challenges. The FICO experience in applying predictive analytics to critical risk management and profitability challenges are unparalleled in the industry. Technology.

Analytics 52

Analytics US Trends Data 52

William Mills

MAY 9, 2018

Presenters: Colby Ross. Presenter Profile: How they describe themselves: Project Finance was founded on the belief that good spending and saving behavior starts with being confident in your ability to meet future obligations. Presenter: Colby Ross (CEO & Co-Founder). Presenters: Sid Probstein. Founded: August 2017.

Security 40

Security Samsung Strategy San Jose 40

Gonzobanker

DECEMBER 14, 2023

You are all aware we have detailed, sophisticated rules and methodologies we use to present these coveted awards – or, well, maybe we don’t. First, the Fed implemented the new Reg II for card not present transactions, costing every issuer of debit cards in the country millions of dollars to the benefit of … MERCHANTS.

Fintech 195

Fintech Community Regional Technology 195

Gonzobanker

DECEMBER 19, 2016

The 2016 Gonzo Marketing Medal – Goes to Elevations Credit Union for its “Egg Lending” campaign. Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience. The Least Common Denominator Award – This one goes to the vendor presenter (you know who you are!)

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

The 2016 Gonzo Marketing Medal – Goes to Elevations Credit Union for its “Egg Lending” campaign. Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience. The Least Common Denominator Award – This one goes to the vendor presenter (you know who you are!)

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

SEPTEMBER 1, 2015

To whet your appetite for two days of fintech innovation, we’re releasing the full and final lineup of presenting companies for FinovateFall 2015. Advisor Software is a Cloud provider of sophisticated wealth management and digital investment advice APIs and apps for financial services enterprises. The post Fall In!

Company 12

Company Software Analytics Mobile 12