Customer Experience Leadership Operations Video 
Perficient
FEBRUARY 12, 2021
This blog explores how leadership can help kick off their commitment from the new hire’s onboarding stages. Consider setting up a video conference with the employee’s immediate team, with a presentation that includes, Org Chart, photos, names and titles of team. Helping bridge the transition is the onboarding process.
Cisco
MAY 5, 2021
Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us. What’s filling in the gap?
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Perficient
OCTOBER 29, 2020
Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. Turntable seamlessly adapts the video display to match the orientation of the device as it changes position. Quibi even worked with directors and editors to optimize video for Turntable.
NCR
JUNE 12, 2017
One of the key stages of an omni-channel transformation is assessing your existing operating model and looking for ways it can be improved. A Lean Six Sigma approach, for example, could help your business to be more customer-focused while reducing waste and variation. That’s where customer journey comes into the picture.
FICO
APRIL 1, 2020
This has exposed me to the most advanced thinking and use of analytics in areas as diverse as using video analytics to identify subspecies activity on CCTV cameras, analyzing the customer experience in call centre interactions and the use of machine learning models for fraud prevention and credit decisioning. .
Perficient
MAY 21, 2021
In her first semester at Southwest Minnesota State University, she majored in Computer Science and learned quite a lot about terminals, using Jedit, and also learned about gates and machine languages operating off binary numbers. Editor’s Note: This post will be updated when Christina’s video is available).
Gonzobanker
FEBRUARY 7, 2018
Big announcements like JP Morgan Chase’s to hike the pay of 22,000 workers and build 400 new branches certainly had bankers inspired to show some level of investment and even civic leadership from the tax break. Related Videos. Related Videos. Watch Video. Watch Video. Watch Video. Watch Video.
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