Remove Customer Experience Remove Industry Remove Millennials Remove User Experience
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Addressing the Need for Personalization in the Financial Services Industry

Perficient

Across financial services – industries such as banking, wealth management, and insurance – the need for greater personalization has been a theme for several years. Your brand is the beacon of authenticity for a personal experience. Elements of Delivering a Personalized Experience.

Industry 294
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Streamline the User Experience with Mobile Carrier Data

ZootBlog

The entire world has gone mobile—from millennials to grandparents. This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience.

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Watson Marketing Delivers a Competitive Edge that Financial Institutions can Bank On

Insights on Business

The worldwide banking industry experienced profound challenges during the Great Recession of 2008-2009. Millennials are a fastidious breed. More than ever – millennials seek customized experiences without a corresponding increase in prices. While the global economy has improved, the pressure on banks is unabated.

Marketing 156
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The growing interest in digital banks

Insights on Business

Today, bankers’ hours are much more customer oriented. With few exceptions, “banking hours” are becoming 24/7/365, or whenever and wherever a customer wants to do banking. Traditionally, banking was a conservative industry with relatively high barriers to entry. For more information on digital banking, go to: [link].

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Amid Blockchain And Robotics Hype, Corporate Lenders Still Start With The Cloud

PYMNTS

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

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In Banking Innovation, Eyeing The Needs Of The ‘Digital Native’

PYMNTS

That being said, as an industry, the financial services space recognizes the need for innovation, where as many as 68 percent of banks of all sizes plan to make innovation a priority in the years ahead. As millennials rise through the ranks and within the ranks, we see the rise of what he termed “digital natives.”. An Analogy.

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Why getting digital banking right could prove vital in the Gulf

NCR

Like many regions across the globe, the Gulf is currently going through a period of change in the banking industry, which is presenting challenges for local institutions but also creating opportunity. Consumer demands for the levels of speed, convenience and user-friendliness that digital banking can offer have never been higher.