PYMNTS

DECEMBER 21, 2016

Americans, especially millennials, are hungry for restaurant innovation. According to a report on restaurant technology usage from Technomic, 79 percent of restaurant customers surveyed agree that technology improves their experience at an eatery. A new kind of tableside service. Dining’s brave new table technology future.

social media 100

social media Survey Retail Technology 100

Digital Growth Institute

JUNE 28, 2023

Trust is the foundation of successful relationships, and in the financial services industry, it is crucial for building credibility and loyalty. Unfortunately, there is currently a trust gap, with many millennials feeling like they have no one they can trust for financial guidance. So, where do people turn for answers and guidance?

social media 15

social media Millennials Customer Experience Google 15

PYMNTS

AUGUST 17, 2017

While Engagement Labs’ research showed the two groups most influenced by social media include millennials (57 percent) and Generation Z (80 percent), the lack of engagement for teens online may be raising some red flags for the retail industry.

Retail 114

Retail social media Online Mobile 114

Insights on Business

APRIL 28, 2017

With few exceptions, “banking hours” are becoming 24/7/365, or whenever and wherever a customer wants to do banking. Traditionally, banking was a conservative industry with relatively high barriers to entry. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

Banking 2020

MARCH 26, 2015

Debt collection is an industry with deeply entrenched practices; it’s slowly growing, subject to macro economic trends and credit cycles, and rife with litigation. These are the hallmarks of a mature industry, one that isn’t expected to demonstrate extraordinary technical foresight and innovation. However, change is coming.

Industry 40

Industry Guidelines social media Technology 40

NCR

AUGUST 2, 2016

The online review space has entered the social media era, and banks are struggling to catch up. The theme on every bank’s social media manager is “compliance.” Online Reviews Are Social Media. Banking and financial services, much like a lot of other industries, have evolved.

Online 40

Online social media Management Compliance 40

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Globally, the industry loses $30.3 Millennials and Gen Z are driving the growth of the secondhand market and eCommerce, generally.

Online 101

Online Fraud Branding social media 101

CB Insights

NOVEMBER 6, 2018

GAFA’s search data, smart home devices, advertising and marketing capabilities, and more offer compelling use cases for the beauty industry. Simultaneously, the beauty industry is looking towards tech to provide an edge in an increasingly crowded market. Source: Think with Google. Consumer Insights. Beauty is no exception.

Google 72

Google Apple Industry Branding 72

FICO

DECEMBER 5, 2022

At the same time, mobile banking, payment and money transfer apps are exploding in popularity, as 89% of respondents to a recent Insider Intelligence study use mobile banking, including 97% of Millennials. Third-party P2P apps, like CashApp, use a few icons very effectively to streamline their experiences.

Survey 52

Survey Fraud Digital Banking social media 52

William Mills

MAY 11, 2016

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. Millennials want their mortgages fast, rocket fast.”

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

In 2015, 70% of customers preferred to open bank accounts through mobile channels. Fiserv is meeting that need for FIs and millennials. Digital customers are more profitable customers. Industry leader Fiserv is tackling the issue account opening for Millennials. Propelling mortgage industry.

Video 40

Video Mobile social media Analytics 40

PYMNTS

JULY 26, 2016

Every industry is being disrupted by technology. Everyone and everything is being connected by the mobile and social revolution, which has placed hundreds of thousands of applications at consumers’ fingertips. Creating a great customer experience is the driving force in fostering customer loyalty.”.

Branding 100

Branding social media Millennials Study 100

Fintech Labs Insights

OCTOBER 31, 2016

Artificial intelligence (AI) is not new to fintech, but in the past two years we’ve seen a jump in the sophistication and scale of its use across the industry. Consumers are now accustomed to the types of seamless mobile experiences provided by apps like Uber and Airbnb and want better banking experiences.”

America 12

America Millennials Mobile social media 12

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. I’ve heard that financial planners are having a hard time getting Millennials thinking about retirement but instead focus on short-term financial goals – homes, vacations, etc. Their application is middleware. identitii makes payments safer and faster. I think the time is now.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

JUNE 17, 2020

In some cases, the technological changes inspired by Covid-19 will come in the form of an acceleration of existing trends — for example, industrial automation and contactless payments. Manufacturing: 3D and automation technology boost industry’s agility and flexibility. Industrial automation & robotics. 3D printing.

Industry 101

Industry Technology Online Video 101

CB Insights

OCTOBER 10, 2017

Ninety-two million millennials will soon be in what Goldman Sachs calls their “prime spending years.” Bankrate found 83% of millennials don’t think they’ll ever retire: they simply “don’t think they’ll have the money” to do so.). How Level Money designed itself specifically for a mobile-first experience.

Tools 78

Tools Millennials US Maine 78