Customer Experience Fintech Lending Millennials 
Abrigo
JUNE 14, 2017
Many banks and credit unions have found a path to growth via partnerships with fintechs. Technology partners offer much more than just software to banks; a fintech partnership provides delivery channels, convenience, corporate governance , advisory services, and industry data. Are customers requesting new products?
Abrigo
FEBRUARY 3, 2017
Most notably, the institutions recognized that change was overdue for their business lending programs. At most institutions, the borrower’s experience typically follows this pattern: • As a potential business borrower, you fill out a form online, and a lender from the institution will get back to you sometime soon. •
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Abrigo
MAY 5, 2022
Breaking Banks Breaking Banks , billed as the #1 global fintech podcast and radio show, began in 2013 and is hosted by media firm Provoke.fm. Some recent episode titles: “Secret Sauce for Deeper Relationships & What’s So Nifty About NFTs” and “Fintech Investment and Growth Opportunities.” Lending & Credit Risk.
PYMNTS
OCTOBER 8, 2019
The Millennial Challenge. Among the greatest opportunities for CUs lie some significant challenges, too — namely, tapping into and serving the financial needs of millennials. Traditionally, he said, CUs have been well known when it comes to auto lending, and they have been making inroads into mortgage lending.
PYMNTS
APRIL 2, 2018
It’s not only for consumers, though: Alternative lending firm Kabbage recently found that mobile lending is on the rise among small businesses, with a more than 360 percent increase in the number of SMB loans accessed via mobile device between April 2014 and February 2018.
Insights on Business
OCTOBER 10, 2017
Here is a preview of our focus at this year’s Sibos: Enterprise blockchain – IBM is leading the advancement of blockchain with many projects under way in financial services including foreign exchange payments netting , private equity administration , securities lending and trade finance.
PYMNTS
MAY 23, 2019
As of 2019, three quarters of customer interactions with credit unions are digital — the remaining 25 percent is split between branch visits, ATM stops and call center calls. On a demographic level, Gen X and baby boomer customers still tap into physical channels. That result, Chambers noted, is just an average.
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