Customer Experience Financial Technology Operations Technology 
Celent Banking
SEPTEMBER 30, 2015
These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. But as one presenter stated, having more VoC channels doesn’t automatically result in a better customer experience.
Perficient
DECEMBER 22, 2023
Positive Aspects of AI in Financial Services As noted by the OCC, advances in computing capacity, increased data availability, and improvements in analytical techniques, have significantly expanded opportunities for banks to leverage AI for risk management and operational purposes.
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PYMNTS
JANUARY 14, 2021
Our customers need financial technology tools that align with their personal and business needs,” Wells River Savings Bank Chief Financial Officer and Chief Operations Officers Judy Lavely said in the announcement. Modern Treasury Raises Funding To Accelerate B2B Payments. Noting that more than $18.5
Independent Banker
FEBRUARY 29, 2020
“Today’s technology environment opens the door to a world of opportunity for community bankers.”. Fueled by visions of flying cars and robot maids courtesy of The Jetsons, I was sure technology would dominate the landscape. Burgeoning customer expectations demand that technology plays a pivotal role in community banks’ strategies.
Bobsguide
SEPTEMBER 19, 2022
Banks are depending on the cloud to build better systems for the future, but legacy technology is holding 62% of them back. Continued adoption of GFT’s approach to reimagining banks’ current technology with core digital solutions moved the company up 14 spots this year, ranking #35 and earning recognition as a “Fast Track Fintech.”.
Gonzobanker
FEBRUARY 23, 2022
However, if BaaS is ever going to enhance shareholder value, bankers need to ensure they have the strategic focus, operational savvy, and execution commitment to do it right. While customer relationships are being redefined by fintechs, there will always be a place for community banking.
Perficient
JULY 11, 2022
Since Square purchased Afterpay, customers can get an Afterpay card to use with participating retailers that operate with Square, which lets customers use Afterpay for in-store purchases. Afterpay is offered at thousands of merchants – notable names include Nordstrom, Bed, Bath & Beyond, and Nike.
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