Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Cloud strategy counts.

Trends 48

Trends Cyber Security Big Data Analytics 48

PYMNTS

MAY 5, 2020

It showed that consumers are in no hurry to go back to physical shopping, a trend that is accelerating. Essentially merchants are operating in South-east Asia on a number of channels — retail, marketplaces, DTC websites. In all these cases, merchants are going to have a multi-channel strategy.

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

JANUARY 28, 2020

But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. It’s not that banks don’t want to go more digital and mobile, he said. These are expensive to deliver, which is why we help customers provide these services and capabilities as part of the package,” he said.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

NOVEMBER 22, 2019

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. The company intends to refresh stores at a slower clip to keep more locations fully operational.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

DECEMBER 30, 2020

The ongoing pandemic has forced credit unions to pivot toward digital processes as members and businesses alike tackle more of their banking-related activities remotely. The following Deep Dive explores the digital trends that have shaped CUs’ innovation plans in 2020 and examines how many of these shifts will continue in the year ahead.

Trends 137

Trends Innovation Study Technology 137

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. In that middle tier, how do you operate differently?

Marketing 294

Marketing Branding Data Industry 294

CB Insights

JANUARY 6, 2019

Notable Projects: Spaces on Wheels is a project from Space10 that embraces the trend of fully autonomous vehicles as the future of urban living. The Home Depot also operates a secondary lab out of Austin called BlackLocus. Pilot testing of these centers is ongoing to collect data on how to improve in-store customer experiences.

Innovation 77

Innovation Retail Branding Technology 77

FICO

MARCH 28, 2023

Banks need insights that help them meet customers where they are in life. Insights that help them put the financial best interest of individual customers first, at the center of operation-wide decisioning. And finally, operationalizing the insights at scale to create bespoke, “in moment” customer experiences.

How To 52

How To Analytics Data Strategy 52

CB Insights

MAY 15, 2019

DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. These bots aim to improve customer experience and reduce manual tasks.

Innovation 78

Innovation blockchain Technology Groups 78