Customer Experience Digital Strategies Online US 
Perficient
SEPTEMBER 10, 2020
Our strategists use Perficient’s CX IQ Customer Experience Assessment to evaluate clients’ customer experience strengths and weaknesses. CX IQ results tell us that, on average, an organization’s functional leaders agree on about 74% of the capability-related issues their firms are facing.
Perficient
AUGUST 4, 2023
Partnering with the right digital transformation service provider is vital to thrive in this digital age. A proven track record of guiding businesses through digital complexities is crucial for unlocking their full potential, driving efficiency, and ensuring exceptional customer experiences, leading to long-term success.
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PYMNTS
FEBRUARY 23, 2018
The ubiquity of mobile and credit card payments is enabling us to begin an exploration of cashless stores in the U.S,” Starbucks CEO Kevin Johnson said during a recent earnings report. “By By expanding capacity at peak, we now have the ability to offer Mobile Order and Pay to our non-rewards customers.”. Taco Bell’s $9.8
PYMNTS
JANUARY 28, 2020
Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The age of personalized service is upon us.
PYMNTS
MAY 22, 2018
Peapod Digital Labs will also oversee the local brand Peapod, which Ahold said is the country’s largest online grocery retailer. “We eCommerce and digital strategies,” said Kevin Holt, CEO for Ahold Delhaize USA, in the press release. “As consumers.”.
PYMNTS
NOVEMBER 22, 2019
We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. And Target, as well as others, have enjoyed the benefits of the downfall of Toys R Us.
Independent Banker
OCTOBER 31, 2021
Offering digital lending isn’t about the bells and whistles. It provides a real ROI, including increased efficiencies, more loan originations and a way to attract and retain customers. Community bankers tell us why. started developing its digital lending platform about three years ago—and the bank is really glad it did. “I’m
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