PYMNTS

SEPTEMBER 28, 2020

“ Digital transformation ” has been the buzz phrase for small- to medium-sized businesses ( SMBs ) of all types over the past half-year as they rushed to reorganize their operations end to end amid the pandemic. An Uncertain Holiday Season.

Fraud 236

Fraud Customer Experience Tools Retail 236

PYMNTS

JUNE 1, 2017

This new role, which builds off his current position as senior VP, eCommerce, will focus on all of the company’s digital-related activities, with Moffitt responsible for transforming Office Depot’s digital platforms, driving digital strategy and innovation and accelerating its online and mobile growth.

Leadership 100

Leadership Digital Strategies Retail Customer Experience 100

Bobsguide

SEPTEMBER 5, 2022

So how can financial services operators build trust in this digital age? To remain competitive and gain customers’ trust, investing in targeted digital strategies and leveraging data as effectively as possible is the next step to better understand customers. The way forward.

Video 97

Video Digital Strategies Digital Banking Security 97

NCR

JUNE 3, 2016

In the financial services industry, remote deposit capture first entered the market in the early 2000s, and now according to a recent survey by the American Bankers Association, one in seven Americans use mobile check deposit. For example, imagine onboarding a new customer for a home equity line of credit (HELOC) in under six minutes.

Mobile 40

Mobile Customer Experience Software Strategy 40

PYMNTS

FEBRUARY 23, 2018

The company has recently seen positive momentum and improved operating performance, and delivery is projected to accelerate future growth. So far, Easterbrook said, he’s been “encouraged” by how well delivery is resonating, especially with younger customers. Starbucks’ $18.4 million active members. Subway’s $10.8 Taco Bell’s $9.8

Online 101

Online US Payments Mobile 101

Independent Banker

OCTOBER 31, 2022

It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Benefits of digital lending.

Lending 91

Lending Community Bank Community Illinois 91

Cisco

APRIL 7, 2019

Consumers crave a customized experience. Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Visited a local retail branch?

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

APRIL 7, 2019

Consumers crave a customized experience. Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Visited a local retail branch?

Trends 48

Trends Cyber Security Big Data Analytics 48

Independent Banker

NOVEMBER 25, 2015

The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2 has evolved over the years from operations oversight to overseeing operations and innovation. We had just begun to really start talking about the digital space then,” he recalls. Alex Jimenez, Rockland Trust Co.

Innovation 70

Innovation Community Bank social media Community 70

Independent Banker

OCTOBER 31, 2021

The pandemic accelerated the adoption of digital lending for both banks and consumers. The transformation has been phenomenal,” says Prabhash Shrestha, ICBA group executive vice president and chief digital strategy officer. Hands down, this is the future, and we are seeing a bigger move to digital lending across the industry.”.

Lending 91

Lending Community Bank Community North Dakota 91

Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us. Real-time SMS communications.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

PYMNTS

DECEMBER 30, 2020

The ongoing pandemic has forced credit unions to pivot toward digital processes as members and businesses alike tackle more of their banking-related activities remotely. can securely verify their members’ digital identities in real time using a single process.

Trends 137

Trends Innovation Study Technology 137

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. In that middle tier, how do you operate differently?

Marketing 294

Marketing Branding Data Industry 294

CB Insights

JANUARY 6, 2019

The Home Depot also operates a secondary lab out of Austin called BlackLocus. Pilot testing of these centers is ongoing to collect data on how to improve in-store customer experiences. CVS — Digital Innovation Lab. The CVS innovation center is focused on creating new digital health solutions. Founded: 2005.

Innovation 77

Innovation Retail Branding Technology 77

CB Insights

MAY 15, 2019

Visa’s Innovation Center aims to increase collaboration among teams working on tech solutions spanning tokenization, payment apps, mobile location confirmation, and more. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

DECEMBER 5, 2016

At FinovateFall 2016 in September, Daon introduced IdentityX , a universal mobile biometric authentication platform that enables combinations of the above factors – face, voice, and fingerprint – to be used for authentication. More than 92% of users prefer biometrics over passwords.

Security 12

Security Mobile Technology Virginia 12