PYMNTS

MARCH 9, 2020

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. It’s called headless commerce. Technicalities aside, here’s how it works. The search page would be populated with retailers.

Retail 208

Retail User Experience Study UX 208

Gonzobanker

FEBRUARY 23, 2022

Internal Cornerstone Advisors data shows that early leaders have enhanced not only revenue diversification but also their stock multiples. infrastructure and the capacity to manage a BaaS strategy to significantly complement the core business. The winners in BaaS will be outstanding risk managers – not risk eliminators.

Community Bank 133

Community Bank Strategy Risk Management Fintech 133

FICO

JANUARY 11, 2022

Respect the data. Be fascinated by your customers, not your technology. Unintentional or unnecessary friction in the customers’ experience is always bad – however, friction itself is not inherently evil. Small UX improvements (like real-time address lookup) can have a big impact on customer experience.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

PYMNTS

APRIL 17, 2020

For those firms that have been able to stay open amid the pandemic, he said, “staff are extremely precious” and are essential to giving consumers the best possible on-site experience. The ideal customer journey is frictionless and efficient, Redwood noted.

Retail 189

Retail UX Customer Experience Technology 189

Perficient

DECEMBER 15, 2020

The nonprofit’s initiative is a robust experience that includes an interactive map of over 95 Legacy Cities and gives users the tools such as filters and controls to navigate the map and manage and manipulate large amounts of data.

Tools 475

Tools Policies Industry Community 475

Perficient

SEPTEMBER 29, 2020

Gina receives nurture emails, first around management, then progressing toward a focus on surgery. Reputation management. It’s the Google experience. The idea behind “stickiness” is that the user enjoys the brand experience so much, they feel a sense of belonging and loyalty. Strong data hygiene and security.

social media 294

social media System Retail Online 294

FICO

FEBRUARY 12, 2023

Product teams, business models and customer development strategy were all challenged in the last year as adaptation became the name of the game. The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

CB Insights

SEPTEMBER 21, 2017

In terms of UX, the purchase flow for Amazon Protect is integrated directly into the checkout process, as shown below in orange. This research briefing provides a data-driven view into the acquisition, investment, and research strategy of units across “The Everything Store” — better known as Amazon.

Branding 34

Branding UX Google Strategy 34

Insights on Business

FEBRUARY 5, 2019

Forrester Research, one of America’s preeminent market research organizations, has named IBM as one of the “most significant” and also as one of the “eight providers that matter most” for 2019 in sales performance management (SPM). Enable seamless data integration and deep insights using AI and advanced analytics.

Management 79

Management Analytics UX Data 79

Perficient

MAY 21, 2021

Grow Better is a web app where users can log data and photos to document every step of their plant’s growth. Technology Stack: Flask, SQLAlchemy, Bootstrap, ForeignKeys, Jinja | APIs Used: Used data from “California regulations of possibly harmful products”, which was a CSV file. Bright Paths Project: Grow Better.

Milwaukee 348

Milwaukee Software Course Detroit 348

Insights on Business

FEBRUARY 27, 2019

Forrester Research, one of America’s preeminent market research organizations, has included IBM as one of the “most significant” and also as one of the “eight providers that matter most” in its 2019 evaluation of sales performance management (SPM) solutions. Enable seamless data integration and deep insights using AI and advanced analytics.

Management 79

Management Analytics UX Data 79

Perficient

FEBRUARY 25, 2021

To avoid a fall, first take stock of your firm’s customer experience and digital maturity. We often ask clients to take our CX IQ assessment , Perficient’s customer experience diagnostic. When management disagree on CX goals, priorities or projected impact, delivery teams are left holding the bag. Heels dug in.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Gonzobanker

DECEMBER 20, 2019

billion of assets under management. Hats off the Schools Financial’s board and management for acknowledging that even multi-billion dollar credit unions can drive value via merging with someone bigger. It was the original data junkie. Its Baldrige-winning tenacity on customer experience is legendary and consistent.

Idaho 148

Idaho Conference Data Marketing 148

Perficient

SEPTEMBER 29, 2020

Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. Some of the data we have there is actually just crazy. Yes, it’s great to be here. We do that in a lot of ways.

Marketing 294

Marketing Branding Data Industry 294

Gonzobanker

DECEMBER 19, 2022

There’s nothing more Gonzo than a CEO who simply bleeds the soul of front-line relationship managers, and Brager could write a bestselling book on this topic. As Quontic co-founder George Lazaridis so aptly put it, “Steve was a charismatic leader who inspired progress, got results – and managed to have fun along the way.”

Community 216

Community Fintech Industry Innovation 216

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. In aggregate, they command $1.3 trillion in annual spending. The secrets of user growth.

Tools 78

Tools Millennials US Maine 78