Gonzobanker

FEBRUARY 23, 2022

In this emerging landscape, financial institutions, often community banks, frequently “rent” their charter to financial technology firms (fintechs) that serve a specific consumer group as a means to grow non-interest income. Pursuing BaaS doesn’t have to take focus away from primary customers.

Community Bank 133

Community Bank Strategy Risk Management Fintech 133

PYMNTS

JULY 28, 2016

Financial services company Enova has a new chief financial officer, and he is reportedly looking to take the company in a new direction. The financial technology and data analytics firm has traditionally focused on the consumer finance space in its lending operations.

Analytics 100

Analytics Lending Data Customer Experience 100

Abrigo

MAY 5, 2022

Banking Transformed Banking Transformed by the Financial Brand’s Jim Marous has new episodes several times a month and features executives from financial institutions, financial technology firms, authors, consultants, and other experts in the banking industry.

Community 195

Community Lending Maine Resources 195

Perficient

JULY 11, 2022

The Congressional House Financial Services Committee held a hearing last fall, “Buy Now, Pay More Later? Broady, a Metropolitan Policy Program Fellow at the Brookings Institution, through some of these new fintech innovations such as BNPL, “Financially vulnerable populations experience greater income and expense volatility.”

Fintech 474

Fintech Trends South Dakota Apple 474

Insights on Business

DECEMBER 10, 2017

Technology isn’t a disruptor. Let’s face it, technology is only a disruptor to those who are not prepared to use it. Those who see technologies such as cloud, blockchain/distributed ledger, artificial intelligence, and machine learning as opportunities to modernize, reduce costs, and improve customer experiences, will be the leaders.

Fintech 115

Fintech social media Apple Google 115

William Mills

JANUARY 25, 2018

Key areas of focus include:1) the impending war for talent; 2) shift to back-office or banker technologies; 3) gap in resources between large and small financial institutions; and 4) how service professionals could be the big winner this year. The report includes industry research about what technology, solutions and services U.S.

Report 40

Report Technology Innovation Atlanta 40

Insights on Business

JUNE 14, 2018

The next evolution facing banking institutions is taking place in the digital reinvention of our current and future technologies. Today, if banks want to continue to succeed, they must reinvent themselves once again from generalist to specialist by creating new products that enable banks to build better forms of customer experiences.

Customer Experience 115

Customer Experience cryptocurrency Technology blockchain 115

William Mills

APRIL 26, 2017

He has more than 30 years of experience in financial technology and is a recognized leader in financial and technology marketing. Harnessing data science and deep marketing expertise, he and his team deliver analytics-driven Customer Experience solutions. Ramirez is CEO of Beyond the Arc, Inc.

social media 68

social media Customer Experience Marketing Strategies Strategy 68

William Mills

MAY 8, 2018

He has more than 34 years of experience in financial technology and is a recognized leader in financial and technology marketing. Harnessing data science and deep marketing expertise, he and his team deliver analytics-driven Customer Experience solutions. Ramirez is CEO of Beyond the Arc, Inc.

social media 40

social media Customer Experience Marketing Strategies Strategy 40

Insights on Business

OCTOBER 16, 2018

Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. For those in marketing, data and analytics roles who have business operations responsibility. Customers expect personalized engagement at every touch point. Monday, October 22, 2018.

Fraud 117

Fraud Customer Experience Analytics blockchain 117

Insights on Business

SEPTEMBER 21, 2018

Every year, Money20/20 is one of my favorite conferences because I get to hear firsthand how leaders are reinventing financial services and are making fundamental shifts in technology, processes, people–and ultimately their own markets–to deliver better customer experiences, build skilled workforces, and solve industry-wide challenges.

Conference 115

Conference Customer Experience Industry Trends 115

William Mills

FEBRUARY 7, 2017

Free report designed for the financial industry provides vendors and bankers better technology insights and a check against their own technology priorities. Leading industry analysts, consultants, bankers and financial technology professionals share commentary as well as insights on trends for the year.

Report 40

Report social media Customer Experience Industry 40

Gonzobanker

DECEMBER 19, 2022

Every data point is showing the average square footage of new office leases going way down, and some prognosticators think this could mean hundreds of billions of dollars of valuation losses. The Smarter Bank Technology Award. Goes to MVB Financial. The Smarter Bank Data Award. The Smarter Bank Customer Experience Award.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet.

Fintech 195

Fintech Community Regional Technology 195

Gonzobanker

MARCH 26, 2019

Game-changing mergers like the just-announced FIS/Worldpay agreement and the January Fiserv/First Data pending deal are creating bigger, more diversified vendors that banks and credit unions use for payments services. Payments in the Middle of Shareholder Value.

Community Bank 82

Community Bank Technology Payments Innovation 82

William Mills

APRIL 27, 2017

With the Fannie Mae and Freddie Mac still in recovery there has not been great investment in mortgage technology. These folks are may be one of the companies that bring 21st Century technology to the industry. They invested in new technology and are promoting the heck out of it. BeSmartee www.besmartee.com ^William.

San Francisco 68

San Francisco social media San Jose Customer Experience 68

Insights on Business

FEBRUARY 19, 2016

These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain. What can banks learn from the FinTechs? This will help maximize the impact and value for both topline growth and bottom-line optimization.

Fintech 132

Fintech Video Lending Industry 132

Urs Bolt

OCTOBER 17, 2018

Fintech to facilitate inclusive financial system establishment in China, say experts. Leveraged by tremendous customer data, Chinese Fintech companies have an edge over their Western counterparts in innovation applications.”. China could improve its regulatory technologies.

System 28

System Fintech blockchain Innovation 28

William Mills

FEBRUARY 22, 2018

Bankers as Buyers explores what banks will likely invest in this year and provides ideas and concepts from leading industry analysts, banking consultants and financial technology professionals on the top trends impacting the financial industry in 2018, including: Mobile Developments. Talent Wars.

Millennials 40

Millennials Digital Strategies Fraud Mobile 40

NCR

AUGUST 29, 2017

One of the potential advantages of this technology is making person-to-person payments easier for people with additional needs. The talking ATM is another example of an innovation that has helped to improve accessibility in financial services.

Payments 51

Payments ATM Apple Mobile 51

William Mills

SEPTEMBER 25, 2018

However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. There are behavioral cues buried deep in the transactional data. Takes a picture of documents and can get 99% accuracy in the data.

Mobile 77

Mobile Customer Experience Lending Analytics 77

Insights on Business

FEBRUARY 19, 2016

These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain. What can banks learn from the FinTechs? This will help maximize the impact and value for both topline growth and bottom-line optimization.

Fintech 93

Fintech Video Lending Industry 93

Insights on Business

FEBRUARY 19, 2016

These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain. What can banks learn from the FinTechs? This will help maximize the impact and value for both topline growth and bottom-line optimization.

Fintech 70

Fintech Video Lending Industry 70

Insights on Business

FEBRUARY 19, 2016

These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain. What can banks learn from FinTech Innovation?

Fintech 70

Fintech Innovation Lending Video 70

William Mills

JULY 18, 2016

Search Engine Optimization tactics to improve your digital footprint in the financial technology industry. SEO is crucial for companies in the financial technology industry because it helps generate leads by being on page one of Google when consumers are searching for your products or services.

social media 40

social media Google Mobile Software 40

William Mills

MAY 11, 2016

Banks are not experts in IT, so now they can leverage plug-and-play technology functionality. Corezoid is advocating for a “process focused” view of bank technology, by use of APIs. Going to speak about technology can be better used in the card world. This is a very sophisticated fraud detection technology! ^SR.

Video 40

Video Lending social media Analytics 40

CB Insights

DECEMBER 5, 2017

Get a data driven view on developments in the insurance tech distribution landscape, where startups are making moves, and how incumbents are responding. Stated investment focus: Mobility & connected car, connected home & properties, insurtech & weath management, digital health, cybersecurity & data intelligence.

Strategy 28

Strategy Marketing Analytics Innovation 28

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Leveraging assets from mobile banking and moving into the customer journey. i.e. showing the mobile banking when they are calling customer service. Good job. ^WM.

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. It adds a layer of connectivity between accounts that enables users to explore scenarios and tradeoffs — using their actual account data and information — and provides advice and guidance around the most optimal actions they can take with their money.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

JULY 16, 2017

Attune currently provides a tech analytics platform for brokers to streamline the Business Owner’s Policy quoting and binding process using data from public and private sources and has plans to add Excess and Worker’s Comp to its platform by 2018. Allianz Ventures. Number of investments: 7. Aviva Ventures.

Strategy 28

Strategy Marketing Analytics Innovation 28

William Mills

MAY 11, 2016

Race Data – @RaceDataSystems – [link]. Turn data into energized relationships. Race dashboard: Large data set to work with. Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. Lots of useable data. ^KT.

Video 40

Video Mobile social media Analytics 40

Javelin Strategy & Research

MAY 22, 2015

Yodlee premiered Sense, using financial data to deliver distinct and personalized experiences for customers at different stages in their financial lives. Digital Insight showed how consumer data paired with beacons could create a personalized and contextual branch experience.

Fintech 40

Fintech Google Cards Fraud 40

William Mills

SEPTEMBER 7, 2016

Data can be used to advise clients on where their money is going and provide suggestions on saving money. Data and Analytics are a profit center rather than something that just needs to be managed. Turning Data into Insight and further into Action. With GoodData can productize the data and more.

Mobile 40

Mobile Cards Fraud Data 40

William Mills

SEPTEMBER 9, 2016

From their web site: Based in San Francisco, MarketX was founded by a group of experienced professionals from finance, legal, and technology backgrounds. Addresses compliance, fraud experience and customer experience analytics. Built the platform for networking, data management and analytics and reporting.

social media 40

social media ATM Mobile Customer Experience 40

PYMNTS

AUGUST 12, 2019

FIS provides core banking and financial services technology for some 20,000 clients in 130 countries. Other tools also matter — including artificial intelligence, machine learning and other forms of sophisticated data monitoring and analysis. Empowering that insight just enriches the consumer experience,” Johnson said.

Payments 188

Payments Fintech US Innovation 188

PYMNTS

JULY 13, 2020

Indeed, just as SMBs have fast-tracked their own digitization efforts, their financial technology partners have also found the current climate to be an opportunity to accelerate innovation and roll out new services to support their merchant and consumer users. “The shifts are growing at speeds that we could have never imagined.

Innovation 184

Innovation Online Community social media 184

PYMNTS

JULY 8, 2020

These friction points are too often the result of the outdated and inefficient cross-border payments infrastructure that most financial institutions (FIs) rely upon. Digitization of onboarding procedures allows more seamless integration with other data sources, according to Liuzzi. Improving Cross-Border Payments For SMBs.

Payments 144

Payments Customer Experience System Resources 144