Course Customer Experience Online User Experience 
Gonzobanker
AUGUST 28, 2020
But even then, the number of median active mobile users reported by mid-size banks had increased nearly 40 percent over Cornerstone’s prior bank study in 2017. Providing a top-notch digital customer experience is critical to an institution’s competitive future. Digital Banking is Here to Stay. Create a Detailed Roadmap.
PYMNTS
MARCH 17, 2020
Mobile ordering apps are par for the course for today’s quick-service restaurants (QSRs), and large chains that do not offer mobile ordering are notable exceptions. Those apps need to match or exceed those competitors offer as customers expect to have the same seamless ordering experiences no matter the restaurant from which they order.
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PYMNTS
MAY 20, 2020
For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. A vast majority of us, of course, are working from home — perhaps not even our homes, but via shelter-in-place locations with family and friends. Permanently.
PYMNTS
FEBRUARY 4, 2019
There were cheap sofas in abundance on the planet — and of course extremely expensive options out there. The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer. That, he noted, seemed to be the donut hole in the market.
PYMNTS
FEBRUARY 4, 2019
There were cheap sofas in abundance on the planet – and of course extremely expensive options out there. The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer. That, he noted, seemed to be the donut hole in the market.
PYMNTS
APRIL 2, 2018
Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.
PYMNTS
OCTOBER 19, 2018
That makes creating new offerings something that isn’t a “me too” (a variation of a travel benefit already out there), a challenge that Hondal said she and her team embraced to build something genuinely different and useful because the stay-gone-sideways is such a universal experience.
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