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Join Me at CBA Live for Fraud Prevention and Customer Experience

FICO

I’ll be participating in an excellent panel, “ Balancing Fraud Prevention & the Customer Experience ,” at the first virtual edition of CBA LIVE , the must-attend annual event for the retail banking industry. What’s great about virtual conferences is that you can register , today, to attend.

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Salesforce Launches NFT Cloud

Perficient

The first version of NFT Cloud was released in a limited pilot in mid-June at the Salesforce Connections conference in Chicago. Salesforce’s NFT service has prioritized its security features to help combat fraud and help instill confidence in those looking to purchase NFTs.

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OCC keeps focus on bank/fintech partnerships

CFPB Monitor

In remarks yesterday to The Clearing House and Bank Policy Institute Annual Conference, Acting Comptroller Hsu discussed the growth “of banking-as-a-service (BaaS),” meaning arrangements in which a nonbank offers banking services to its customers as a way of adding value to its products and services.

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Multi-faceted fraud requires multi-factor authentication

ZootBlog

There are more types of financial fraud to manage than ever before—debit and credit card, check, online banking, electronic, ACH—the list goes on. An example is cross-channel or multi-faceted fraud, where information is gained in one channel and used to commit fraud in another, making it even more challenging to combat.

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Banking Fraud – What’s Happening In Asia Pacific?

FICO

FICO recently hosted 60 banking fraud professionals from 33 organizations and 8 countries at its Asia Pacific Fraud Forum. Attendees were keenly interested in how artificial intelligence and machine learning continues to be a key technology in the fight against fraud and financial crime. Banking Fraud - The Need for Speed.

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Where is the Financial Services Industry in the digital transformation journey?

Insights on Business

At last month’s Money20/20 conference, the event brought over 10,000 people together and hosted speakers from start-up disruptors to incumbent financial institutions, and everything in between. Banks are reinventing not only their infrastructure but their operating models, too, in order to win on the battleground of customer experience.

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Don’t miss these IBM sessions at Money20/20

Insights on Business

As we head into Money20/20 next week, I want to make sure you are aware of the best ways to engage with IBM at the conference. Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. Customers expect personalized engagement at every touch point.

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