CFPB Monitor

JANUARY 29, 2020

Recently, Carol Evans and Westra Miller from the Federal Reserve’s Division of Consumer and Community Affairs published an article in the Fed’s Consumer Compliance Outlook addressing this very issue, entitled “ From Catalogs to Clicks: The Fair Lending Implications of Targeted, Internet Marketing.”

Lending 130

Lending social media Compliance Regulation 130

PYMNTS

JUNE 5, 2020

Providing robust services via mobile channels is especially important now, as the COVID-19 pandemic has caused businesses to operate remotely and consumers to stay at home as much as possible. Open banking-facilitated apps can offer tailored support, reducing the need for in-person services.

Security 174

Security Fintech Data Fraud 174

Gonzobanker

JUNE 25, 2021

Today’s agents are resolving lengthier and increasingly technical issues, and turnover remains a fact of life in even the very best-run operations. Maintain a sharp focus on compliance and safeguards against fraud, but find the fast path to put the customer first. The cost, both direct and indirect, of attrition is high. Technology.

Customer Experience 95

Customer Experience Fraud Policies Training 95

Social Assurance

OCTOBER 13, 2021

I do not want to diminish the power that social media places in our marketing strategy, nor undervalue the real challenges we face as a society with social media. Still, any social media strategy has got to start with a good content strategy. The content you create is intended to do something.

social media 15

social media Strategy Marketing Strategies Marketing 15

PYMNTS

MAY 31, 2019

-based B2B FinTechs led the way in this week’s investment roundup, with more than $212 million in new funding falling in the hands of startups targeting a range of enterprise operations. Agosto said it will add to its sales and marketing team, and promote its Skykit content management system solution. The company raised $6.5

Capital 143

Capital Analytics Big Data Data 143

The Emmerich Group

APRIL 15, 2013

Every time you roll out a new standard, new vision or new way of operating, it’s important to be sure that your people are on board with full buy-in. Most important, it must be used on every identified key initiative and key result per the one-page Strategic Plan. It’s what makes the Plan happen and what moves it beyond a pipe dream.

System 28

System Strategy Meeting Tools 28

FICO

APRIL 17, 2023

The impact of legacy systems, the continued inability to hire or retain skilled talent, wrestling with compliance and regulatory demands — these are also hampering the ability to meet customer expectations for nearly half of respondents (~45%). Read Unlocking Hyper-Personalization at Hyper-Scale.

Survey 52

Survey Customer Experience Analytics Study 52

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). What’s the market strategy? Helps with mobile onboarding and anti-money laundering compliance. ^SR. We are the global leaders in identity solutions while protecting FI’s and providers from compliance and fraud.” Tim Dubes (VP, Marketing). Virtual reality? This is great.

Video 40

Video Mobile social media Analytics 40

William Mills

MAY 11, 2016

This approach makes a lot of sense– but not sure if it would meet the governance and compliance considerations of most banks and investment management firms. ^SR Silver 6 operates as Software as a Service (SaaS), so that means no IT and no infrastructure required. ^SR. Tim Dubes (VP, Marketing). This is great.

Video 40

Video Lending social media Analytics 40

PYMNTS

MAY 1, 2018

CMO Rob Israch said the multi-entity capability is what differentiates Tipalti, enabling customers to run their entire payables operations across borders and brands from a single touchpoint. However, he said, it does this under a single operational face, external to the merchant’s firewall, making Modo very much its own thing.

Innovation 126

Innovation Fraud System Cards 126

William Mills

SEPTEMBER 9, 2016

Addresses compliance, fraud experience and customer experience analytics. Social media is a special challenge since social media was not created with compliance in mind. Juvo makes it easy for mobile operators to find them. Blue, Red (Compliance), Green (what bankers do best). Purple = Customer Experience.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

MAY 9, 2018

Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. We also manage BSA/AML compliance, instant authentication of bank accounts and data aggregation. 01:17 pm.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

Andrew just needs to review the account and forward on to compliance for their review. Andrew can snooze until Compliance has done their work so his workspace is not cluttered. Built a workflow for the bank so the bank can approve payment and see all compliance and tax information. operation of Russian-based company.

Mobile 40

Mobile Cards Fraud Data 40

CFPB Monitor

OCTOBER 26, 2021

It currently operates 22 branches in the Memphis metropolitan area. Did not monitor or document where its loan officers developed referral sources or to whom they distributed marketing or outreach materials to ensure that such sources or distribution occurred in all neighborhoods in the Memphis MSA.

Mississippi 78

Mississippi Memphis National Tennessee 78