Remove Compliance Remove Customer Experience Remove Leadership Remove Marketing
article thumbnail

Join Me at CBA Live for Fraud Prevention and Customer Experience

FICO

I’ll be participating in an excellent panel, “ Balancing Fraud Prevention & the Customer Experience ,” at the first virtual edition of CBA LIVE , the must-attend annual event for the retail banking industry. Having become a pro at Zoom meetings during the pandemic, I’m excited to up my game a notch this Wednesday, September 30.

article thumbnail

How to prepare for FedNow: 5 Steps for your financial institution

Abrigo

Takeaway 1 Implementing the FedNow Service can help reduce interbank obligations, expand market reach, and enhance customer experiences. Compliance measures: Ensuring adherence to Reg CC and FedNow operating procedures. Implement it smoothly with these tips on preparing for FedNow.

How To 244
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Building trust is not limited to overarching company leadership.

Community 275
article thumbnail

Flywire Taps Former Apple Pay Exec As President, COO

PYMNTS

A relentless focus on customer experience and simplifying complexity are the defining characteristics of the most valuable companies in the world today. He will report to CEO Mike Massaro, who will now focus his efforts on the long-term growth plans, go-to-market expansion, and strategic partnerships, according to an announcement.

Apple 152
article thumbnail

Advancing Innovation in the Global Financial Services Industry

Insights on Business

These technologies bring capabilities that speed risk modeling, automate fraud detection, ensure regulatory compliance, enable distributed trust, and protect sensitive financial information. Regulatory compliance today is a costly and labor-intensive business. Today the process of ensuring compliance is highly manual.

Industry 155
article thumbnail

Putting smart to work in financial services: IBM at Money20/20

Insights on Business

Every year, Money20/20 is one of my favorite conferences because I get to hear firsthand how leaders are reinventing financial services and are making fundamental shifts in technology, processes, people–and ultimately their own markets–to deliver better customer experiences, build skilled workforces, and solve industry-wide challenges.

article thumbnail

Business Intelligence: No Vision = No Results

Gonzobanker

For banking, top business drivers have included customer engagement and innovation, but also just plain old know-your-customer regulatory and compliance expectations. Now, the top challenge organizations face in turning data into an asset is leadership. BI = Leadership Tool. But, let’s face it.