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Retail Pulse: Chipotle Mexican Grill Unveils Alexa Skill; Kroger Goes Back To Basics

PYMNTS

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. From 7-Eleven to Chipotle Mexican Grill, retailers are expanding their digital ordering strategy with the help of voice assistant technology. Kroger Co.

Retail 139
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Designer Brands Reports 44.7 Pct Drop In Net Sales Amid Pandemic

PYMNTS

The company operates almost 1,000 retail stores under names like DSW Designer Shoe Warehouse and The Shoe Company. percent for the first quarter of 2020, in comparison to a 3 percent rise in the same quarter of fiscal 2019, according to an announcement. .” In separate news, retailer Express Inc. percent to $482.8

Branding 141
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Retail Pulse: IKEA Axes New Store Plans To Focus On Digital Store

PYMNTS

The goal for all retailers is, of course, to deliver an excellent experience, both online and in stores, and to find ways for those disparate experiences to mesh seamlessly with one another. The Swedish furniture retailer seems to be making the opposite transition. market, axing plans for new stores in three U.S.

Retail 122
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Webrooming Returns For An Encore

PYMNTS

Webrooming, before the pandemic, was a full-on retailing trend. But as the pandemic-driven digital shift gains traction, retailers have to be wondering if consumers will use websites to comparison shop for brick-and-mortar retail (webrooming) or whether they’ll go back to shopping retail to order online (showrooming).

Retail 175
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Chatbots Bringing On Business Operations Revolution?

PYMNTS

million round of funding led by MassMutual Ventures, it hopes to revolutionize the insurance shopping experience with the addition of AI capabilities. car insurance comparison tool that’s now being made available via Facebook Messenger. Through its $4.6 First up on the company’s growth plan is its U.S.

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The Best (And Worst) Retail Apps According To Customers

PYMNTS

The business of retail apps is booming. And 303 of the world’s top 500 retailers now have an app. The study, conducted by ARC from Applause, a research group that analyzes the apps economy, looked at 50 of those top retailers that received approximately half of their total sales through mobile apps. billion from $35.48

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Zelle users have sent $133B so far this year

BankInovation

Early Warning Services, the network operator behind Zelle, announced today that users have sent $133 billion on 519 million transactions through the peer-to-peer payments network during the first half of 2020. By comparison, Zelle processed $187 billion on 743 million transactions in all of 2019.