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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .

Community 275
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FDIC’s New Banker Engagement Site (BES): Improving CRA & Compliance Exam Communication

Perficient

This month, the Federal Deposit Insurance Corporation (FDIC) launches it new Banker Engagement Site (BES) through FDIC connect. Already reviewed by Perficient, BES provides a secure and efficient portal to exchange documents, information, and communications for consumer compliance and Community Reinvestment Act (CRA) examinations.

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FDIC Updates Statement of Policy on MDIs

ABA Community Banking

The FDIC board today voted to approve an update to its policy statement on minority depository institutions. The statement of policy describes the FDIC’s actions to promote the preservation of MDIs and enhance communication between the agency and minority-owned and managed institutions.

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FDIC Requests Submission of 2019 D&I Self-Assessments through a New and Improved Application

CFPB Monitor

On March 23, 2020, the FDIC’s Office of Minority and Women Inclusion (OMWI) announced that it will request 2019 diversity self-assessments from FDIC-regulated financial institutions. The FDIC regulates insured state banks that are not members of the Federal Reserve System and insured state thrifts.

FDIC 60
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AI fraud challenges: How to guard against losses

Abrigo

Your financial institution can help build awareness and encourage best practices for protecting personal information by providing educational materials to your community. Ensure all personnel in contact with clients are trained to ask the right questions, not just the easy ones.

Fraud 150
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Expanding credit portfolios: 3 Growing pains

Abrigo

Community banks are expanding their loan portfolios to include more small business loans, according to the most recent Community Bank Performance report by the FDIC. In order to grow significantly, however, a bank may choose to expand its reach into businesses and neighborhoods outside the community - their “comfort zone.”

Training 170
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10 Top Banking Podcasts You Should be Listening to

Abrigo

Other podcasts might be internationally based and of little interest to community financial institutions or credit unions based in the U.S. Main Street Banking: A Podcast for Community Bankers 8. It also examines how community banks are different than other types of financial institutions, along with strategies for optimal operations.

Community 195