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Retail banking trends to look out for in 2023

Independent Banker

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

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Why OceanFirst vets all job candidates for video conferencing skills

Bank Innovation

OceanFirst Bank is seeing more consumers and businesses choosing to interact with the bank via video and, as a result, it is preparing for a future when bankers will be comfortable working in that channel. The Toms River, N.J.-based

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Retail Banks Branch Out With Video Technology, Bold Colors — and Few Tellers

The Financial Brand

This article Retail Banks Branch Out With Video Technology, Bold Colors — and Few Tellers appeared first on The Financial Brand. Here's how seven community banks and credit unions are modernizing their branch networks with crucial — and sexy — technology.

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The community bank guide to FedNow resources

Independent Banker

As community banks navigate this process, there are plenty of resources available to answer questions and provide guidance. Three sources of information on FedNow As community banks look to take advantage of this new opportunity, they seek resources to help them navigate the journey.

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The benefits of offering virtual advisor services

Independent Banker

Photo by Mike Ritter Spurred by social distancing and shutdowns during the pandemic, many community banks turned to virtual financial advisory services, and these new practices are expected to stick around. a fintech that provides a digital communications platform for community financial institutions.

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Upcoming Celent discussion at the American Banker Retail Banking conference

Celent Banking

Next week I will be moderating a panel discussion at American Banker´s Retail Banking Conference in Austin about the competitive pressures of community institutions. It’s an important topic that Celent discussed in a report published last year: And Then There Were None: The Disappearance of Community Banks.

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The case for video banking

ABA Community Banking

Video tellers—few in number overall, but well liked by customers of two banks Retail Banking Channels Community Banking.

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