PYMNTS

JANUARY 9, 2018

Community banks approved 49 percent of SMB loan applications in November, according to the latest data from the Biz2Credit Small Business Lending Index. Here, again, lies another opportunity for community banks to fill the void.

Community Bank 131

Community Bank Community Fintech Lending 131

Abrigo

OCTOBER 8, 2014

This article is the first in a two-part series on top concerns and growth strategies of community banks. These are all phrases that resonate with community bankers. Data from Bank Director’s 2014 Growth Strategy Survey in August confirms that these are bankers’ greatest concerns. banks of all sizes.

Community Bank 191

Community Bank Community Strategy Risk Management 191

BankInovation

AUGUST 4, 2020

Customer satisfaction with online-only banks seems to have dwindled as a result of the COVID-19 pandemic, according to a recent survey conducted by the Harris Poll. Community banks, credit unions and big banks, meanwhile, seem better poised to retain customers compared to their digitally native counterparts.

Online 96

Online Community Bank Survey Community 96

Banking Exchange

JUNE 14, 2021

Bank of America ranks highest in banking mobile app satisfaction, reports JD Power Retail Banking Feature Lines of Business Technology Mobile Online Tech Management Feature3 Community Banking Consumer Compliance Customers.

Mobile 88

Mobile Regional Survey Community Bank 88

ABA Community Banking

JANUARY 6, 2021

Small businesses are exploring online lending, with 44% saying they looked into the option in the past year and 25% procuring an online loan during that time, according to the JPMorgan Chase Business Leaders Outlook survey released yesterday.

Survey 52

Survey Lending Online Community Bank 52

PYMNTS

JULY 31, 2017

Separate data from Biz2Credit from its Small Business Lending Index found earlier this year that, for several months in a row, large banks have increased their loan approval rates for small businesses — meanwhile, small banks and alternative lenders’ approval rates dipped. The 2017 report from FIS surveyed nearly 500 SMEs in the U.S.

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Survey Community Bank Community Regional 112

Abrigo

FEBRUARY 25, 2022

Is making more business loans a top focus at your bank or credit union this year? Nearly 90 of 100 bankers surveyed during a recent Abrigo webinar said their institutions plan to increase the volume of small business lending or commercial lending this year. Lenders Easing Terms. More business loans, more competition.

Lending 195

Lending St. Louis Community Survey 195

Abrigo

MARCH 3, 2022

In today’s banking world, community banks are focused sharply on shareholders’ expectations for growth in earnings and return on equity. So, how can community banks support earnings and ROE growth in the face of intense regulatory scrutiny and competitive pressures on profitability? Changing Lending Environment.

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Lending Community Marketing Community Bank 195

ABA Community Banking

APRIL 17, 2019

More consumers are choosing their banking providers on the basis of a convenient, frictionless digital experience Technology Tech Management Mobile Online Feature Financial Trends Feature3 Customers Community Banking.

Online 40

Online Survey Community Bank Community 40

Independent Banker

OCTOBER 31, 2021

How Americans bank has been changing for years, including how they start their banking relationships. Offering the ability to open an account online can be one way to reach customers who are unable to join your community bank in person. The Bank of Idaho integrated online account openings into its website in 2015.

Idaho 134

Idaho Community Bank Community New Jersey 134

Independent Banker

FEBRUARY 28, 2022

When customers look up businesses online, reviews are one of the first things they see. These community bankers share how they collect positive reviews, and how to respond to negative ones. In addition, the survey found that 94% of consumers say positive reviews make them more likely to use a business. But the $3.9

How To 127

How To Community Bank Community Google 127

Abrigo

FEBRUARY 27, 2020

Abrigo's Business Lending Readiness Survey found many processes stymie those efforts. At most banks and credit unions, for example, staff re-enter the same data point between 1 and 5 times. Abrigo’s 2020 Business Lending Readiness Survey found many bankers are dealing with processes that stymie those efforts. learn more.

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Lending Survey Data System 243

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. These findings are true among all generations surveyed.

Lending 259

Lending Community San Antonio Survey 259

PYMNTS

MAY 28, 2020

In the May Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the challenges facing deployment of APIs amid the COVID-19 pandemic, new online initiatives from nationwide FI chains and community banks and the security challenges that are plaguing digital banking programs.

Community Bank 176

Community Bank Community Security Digital Banking 176

ZootBlog

FEBRUARY 12, 2016

How long should it take to add your spouse to your bank account? However, it took one full hour to accomplish this simple task at my local community bank where I have been a customer for more than a decade. In fact, nearly 15 years ago I opened an ING account entirely online. A recent survey conducted by J.D.

Community Bank 63

Community Bank Community Technology ATM 63

PYMNTS

DECEMBER 8, 2020

In today’s top news, economists expect the economy to recover back to pre-pandemic levels by the end of 2021, and China’s banking watchdog warns of further Big Tech regulations. Plus, online lending startup SoFi is looking to go public through a SPAC. Synctera Brings 'FinTech As A Service' To Community Banks.

San Francisco 130

San Francisco Community Bank Video Capital 130

PYMNTS

DECEMBER 11, 2020

Synctera Brings 'FinTech As A Service' To Community Banks. FinTechs want to offer compliant banking services, while community banks want new ways to grow deposits. Online lending startup Social Finance (SoFi) is in talks to go public through a sale to blank-check acquisition company.

Trends 175

Trends Fraud Millennials Community Bank 175

PYMNTS

MAY 27, 2020

As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it. And as many as 22 percent of the population surveyed said those habits would stick. A recent survey showed that during April alone, 50 percent of U.S.

Mobile 280

Mobile Community Bank Cards Community 280

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. These findings are true among all generations surveyed.

Lending 195

Lending Community San Antonio Survey 195

Abrigo

MAY 5, 2017

Instead, applicants have more gripes about the process they encountered at financial institutions than about the financial aspects of their transactions, according to the 2016 Small Business Credit Survey by the Federal Reserve. That was not the case, however, with borrowers who used large banks and online lenders, according to the survey.

Survey 150

Survey Online Lending Taxes 150

Abrigo

AUGUST 26, 2019

The community bank model is built around customer service, but for many bank and credit union customers, the definition of “good service” has been changing over the last couple of decades. customers than traditional retail banks earned in the firm’s study of retail banking satisfaction. Learn More. The 2018 J.D.

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Conference Lending Oklahoma Alabama 150

Independent Banker

APRIL 30, 2022

While most of Alpine Bank’s in-lobby “shops” are carried out here at its Glenwood Springs branch, the program also has an online element. It’s no secret why Alpine Bank’s mystery shopper program has helped the community bank meet and exceed customer expectations over the past two decades. Name: Alpine Bank.

Community Bank 91

Community Bank Community Illinois Online 91

Jeff For Banks

SEPTEMBER 24, 2022

I moderated a strategic discussion at a recent banking conference. In that meeting, the CEO of a community bank said he offsets his branch costs by leasing branches out to unrelated businesses, like a masseuse. The anxiety community bankers feel about consolidating branches is palpable. How can the community bank compete?

Community Bank 78

Community Bank Community Survey Management 78

South State Correspondent

JANUARY 4, 2023

For any banker looking for clarity, we present five New Year’s resolutions, no matter your size, that provide a roadmap to accomplish both the short and long-term objectives of a top-performing bank. The irony here is that more than half the banks we recently surveyed had some goal and metric around asset growth.

Community Bank 195

Community Bank Capital Lending Training 195

Independent Banker

AUGUST 31, 2021

The payments space can be dizzying for even the most enterprising community bank. Banking-as-a-service (BaaS). Central bank digital currency (CBDC). The financial services industry is acting on this digital demand, incorporating fintech solutions, instant payments offerings and crypto banking products.

Trends 91

Trends How To Payments Community Bank 91

Independent Banker

NOVEMBER 30, 2021

We asked both leaders and staffers to tell us what makes their community banks stand out as employers. Key Community Bank: Leading by example. Key Community Bank. At the heart of Key Community Bank’s work culture is connection. Greg Dennis, Key Community Bank. “We

Community Bank 164

Community Bank Community Texas Leadership 164

PYMNTS

JUNE 20, 2018

A lack of adequate products and services is a top concern for small businesses that are unhappy with their banks, FIS noted, particularly as entrepreneurs increasingly turn toward online and mobile platforms to manage finances. ” The community bank-FinTech collaborative strategy will be instrumental in that journey, noted Butler.

Community Bank 101

Community Bank Community Fintech Survey 101

PYMNTS

APRIL 13, 2020

“Consumers are more likely to say these institutions are not banks, but still provide products and services similar to those offered by banks, with 35.7 percent of consumers who are aware of digital and online banks, which 31.1 percent of consumers consider to be traditional banks.”. Banking Endures.

Digital Banking 154

Digital Banking ATM Community Bank Survey 154

ABA Community Banking

APRIL 11, 2019

Survey on trends and issues in business banking also finds majority of business owners prefer online account opening and loan applications for business needs Customers Revenue Community Banking Fee Income Profitability Feature3 Feature Financial Research Financial Trends Retail Banking Technology.

Study 40

Study Community Bank Trends Survey 40

ABA Community Banking

MAY 16, 2019

Survey reveals continued increase in adoption of automation technology among middle market businesses Financial Research Feature Financial Trends Management Technology Payments Performance Customers Revenue Core Systems Branch Technology/ATMs Outsourcing/Cloud Tech Management Mobile Online Checks/Remote Deposit Capture Cyberfraud/ID Theft Community (..)

Study 40

Study ATM Community Bank Survey 40

PYMNTS

OCTOBER 1, 2018

seems to be kicking off, showing evidence of surpassing traditional bank lending at many times. SMBs are too unfamiliar with alternative finance to turn to online players. Nearly half of the small business borrowers surveyed said the main reason they haven’t used a digital lender is because they are unfamiliar with them.

Lending 115

Lending Survey Data National 115

ABA Community Banking

AUGUST 10, 2020

Even before consumers’ acceleration to online shopping due to the pandemic, card-not-present debit transactions rose 21% year-on-year in 2019, according to Pulse’s debit issuer survey released today. The post P2P Payments, Card-Not-Present Drive 2019 Growth in Debit Transactions appeared first on ABA Banking Journal.

Cards 94

Cards Survey Payments Online 94

Independent Banker

OCTOBER 29, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

Millennials 110

Millennials Community Bank social media Community 110

Independent Banker

FEBRUARY 24, 2016

Seven initiatives to boost customer online confidence and transactions. Security fears about online banking may be impairing your community bank’s ability to grow demand deposit accounts. More than half of smartphone users are afraid to use their mobile phone for online banking. By Kevin Tynan.

Security 70

Security Community Bank Community Chicago 70

PYMNTS

MAY 30, 2018

That finding comes care of data gathered by 12 regional Federal Reserve banks in a survey conducted over the third and fourth quarter of 2017. Among the 8,100 companies surveyed, 64 percent reported facing some form of fiscal difficulty during that period. In the 10 years following the financial crisis, the U.S.

Lending 115

Lending Community Bank Survey Community 115

Independent Banker

SEPTEMBER 21, 2015

Under the right circumstances, providing residential mortgages that fall outside of the new federal Qualified Mortgage definition could help a community bank grow its lending, some community bankers say. a $613 million-asset community bank serving central and northern Wisconsin that engages in non-QM lending.

Community Bank 70

Community Bank Lending Community Survey 70

Gonzobanker

SEPTEMBER 14, 2023

In a country with thousands of options, the challenge for a bank to stand out is mighty and existential at its core. We’re gearing up for Smarter Bank LIVE , and your 325+ RSVP responses to our upcoming online event make one thing clear: You want your bank to become more than the branch next door. bank’s fintech partners.

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How To New Hampshire Oklahoma Fintech 109