Gonzobanker

JUNE 26, 2019

Digital & Marketing. Credit Union of Texas used MuleSoft ( purchased by Salesforce last year ) to tackle digital banking improvements. The primary focus was integrating authentication with the credit union’s digital banking system to improve the online lending experience with prefilled applications.

Idaho 131

Idaho Michigan System Lending 131

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Jill is continually demonstrating just how loud a $300 million community bank can roar!

Idaho 172

Idaho Community Industry Strategy 172

Gonzobanker

MARCH 24, 2021

A new customer digital experience that doesn’t deliver long-term results won’t matter in the long run. Events in the last year have pushed the conversation about digital transformation to a new level of focus for senior executives at financial institutions. Community banks and credit unions, in total, have 56 million.

Customer Experience 130

Customer Experience Strategy Community ATM 130

Independent Banker

OCTOBER 29, 2014

A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. The latest twists came in September, when one of the biggest technology and payments events of the year featured the announcement of Apple Inc.’s

Mobile 105

Mobile Community Bank Community Technology 105

FICO

APRIL 21, 2020

Customers are looking for seamless, digital experiences and immediate results, whether they’re depositing a check or applying for a loan. Community banks need to take these concepts and move them into reality. Digital banking technologies are becoming more automated and less visible. But we can rebuild.

Community Bank 75

Community Bank Community Lending Fraud 75

American Banker

DECEMBER 11, 2020

The events of this year transformed banking, for better or worse. Smart bankers will build on the ways they learned to do their jobs better.

Community Bank 65

Community Bank Digital Banking Community 65

PYMNTS

FEBRUARY 28, 2017

And while the Street may parse dividend talk and book value estimates, and all of this is important — we at PYMNTS took, and take, note of the consumer and community banking efforts and goals laid out at the same event. percent, in line with prior projections with a net charge-off rate of about 300 to 325 basis points.

Community 100

Community Community Bank Cards Technology 100

Gonzobanker

JULY 20, 2022

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

Gonzobanker

JANUARY 17, 2020

California CCPA), it’s hard to imagine just how far techies will be able to upend the nuts and bolts of the banking industry. Community banks and credit unions do not fear each other. Here’s a great question for community bank executives: What would it take for your local competitors to fear you as much as a Top 5 player?

Customer Experience 126

Customer Experience Fintech Regional Cards 126

Gonzobanker

MARCH 26, 2019

Yet, while mega-payments players could potentially improve their future service offerings, the reality is it leaves bank and credit union executives with fewer vendor choices. Payments in the Middle of Shareholder Value.

Community Bank 76

Community Bank Technology Payments Innovation 76

William Mills

MARCH 30, 2017

The first day was dedicated to credit unions with sessions about Best Practices for Credit Unions, Omni-Channel Banking – Is the Branch Dead or Is it the Future and How to Best use Branding. Luvleen Sidhu, co-founder of Bank Mobile, kicked off the conference with her keynote presentation.

Retail 40

Retail Conference Miami Strategy 40

Gonzobanker

DECEMBER 19, 2017

THE BANKING AWARDS. Rainbolt has quietly built a community bank in the past 20 years that is closing in on $2 billion of market cap. GonzoBanker of the Year – Large Banks. Credit Union Merger of the Year – Goes to Lake Michigan Credit Union and its CEO Sandy Jelinski for acquiring Florida-based community bank Encore.

Conference 91

Conference Industry Community Bank Community 91

William Mills

SEPTEMBER 12, 2017

Digital banking solutions for community banks and credit unions. A turnkey solution incorporating CRM, invoicing and payments into a simple solution for the business delivered through the bank’s digital banking solution. Digital banking is the new core.” MalauzaiMonkeys.

Samsung 69

Samsung Mobile User Experience Google 69

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Worst practice of the sessions: “It’s an interesting time to be a bank and digital banking is part of an entire ecosystem.” General Sessions.

Chicago 97

Chicago Retail Branch Design Training 97

Gonzobanker

DECEMBER 22, 2015

Community bank marketing resources. With market opportunity heating up and big bank and big credit union competitors hitting hard, too many community banks lack marketing resources … or they have 2X more spending in sponsorships than the campaigns, analytics and digital sales improvements that actually bring in new business.

Community Bank 60

Community Bank Apple Community Technology 60

Fintech Labs Insights

AUGUST 1, 2016

Eight companies are featured each week leading up to the September 8 & 9 event ( tickets now available ). Bankjoy offers developers a banking API for a modern, real-time, holistic interface for credit unions and community banks. It’s a lot to take in; pace yourself!

How To 12

How To Analytics Millennials Data 12

Fintech Labs Insights

JULY 22, 2015

The event will take place October 6 & 7 at the UCSF Mission Bay Conference Center in San Francisco ( check out our event brochure ). Here’s a preview of what you’ll experience at the event. Backbase will talk about its Digital Banking Platform and its Open Banking Marketplace.

San Francisco 12

San Francisco Video Fintech Data 12