Chris Skinner

SEPTEMBER 11, 2017

I’m making a presentation on cybersecurity this week at our Nordic Finance Innovation meetings. This meant preparing a few new slides from scratch as I don’t have a set deck for cybercrime, and sat and started ideas just as the news dropped about the Equifax breach.

Meeting 295

Meeting Innovation Case Study Study 295

Chris Skinner

FEBRUARY 21, 2017

After studying law at Oxford, he went back to business and is now Co-Founder and CEO of digital bank Monzo. He lasted one day in the cold December rain before convincing the guys that leaflets were old school and they really needed a website, which Tom then built and still exists today. What really stands Monzo apart?

Study 283

Study Training Fintech Digital Banking 283

PYMNTS

JANUARY 30, 2020

BMO has implemented several new technologies as part of its digital transformation. This technology allows for faster deposit processing, and, in most cases, [deposits] clear within hours instead of within days,” Barnett explained. BMO Deploys In-Branch Improvements.

Operations 152

Operations ATM Cards Case Study 152

Celent Banking

APRIL 18, 2016

Last week many of us at Celent were in New York attending our Innovation and Insight Day on April 13th. It is Celent's flagship event during which we announce Model Bank and Model Insurer winners and celebrate their achievements. Celent Model Bank 2016 winners are: Model Bank 2016 Categories. Citizens Bank, US.

US 100

US Case Study Risk Management America 100

Fintech Labs Insights

MARCH 15, 2024

Real-world Insights : Gain practical knowledge from successful AI application case studies Discover New Technologies : Explore new AI tools and services for finance Enhance Skills : Deepen understanding of AI through expert-led sessions Gain Competitive Edge : Leverage emerging technologies for market leadership Understand Regulations : Navigate AI (..)

Conference 15

Conference Las Vegas Fintech Case Study 15

PYMNTS

OCTOBER 25, 2019

But the story of how payments are evolving there can offer lessons for the rest of the globe, along with glimpses of how the relevant technology might play out in the 2020s. Open Banking will create the infrastructure for innovation,” van Dam said. New Zealand is a country that can be easy to overlook when it comes to FinTech.

Fintech 111

Fintech Case Study Maine Innovation 111

Chris Skinner

JUNE 8, 2017

I recently hosted Nick Ogden, the founder of WorldPay and serial entrepreneur, at our Nordic Finance Innovation meetings in Stockholm and Oslo. Nick is now launching the first new UK clearing bank for over 250 years called ClearBank.

Branding 206

Branding Meeting System Regulation 206

Chris Skinner

JANUARY 19, 2020

When The Financial Times does what they’re good at – covering financial markets and not technology – then they do produce some fascinating content. Case in point is the latest coverage of JPMorgan Chase’s (JPMC) 2019 results.

Technology 280

Technology Marketing Case Study Study 280

Insights on Business

AUGUST 15, 2017

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Read the case study or check out the press release for more details about RoboChat.

Leadership 87

Leadership Case Study Innovation Online 87

Gonzobanker

FEBRUARY 26, 2019

“There are startups that want to destroy banks and startups that want banks to buy their software. Luckily for the banks, there are many more of the latter than the former.” – Bank Innovation. Recent fintech deals across digital, lending, payments and infrastructure are telling a big story. Money talks.

Fintech 104

Fintech Analytics Lending Case Study 104

Insights on Business

AUGUST 15, 2017

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Read the case study or check out the press release for more details about RoboChat.

Leadership 79

Leadership Case Study Innovation Online 79

Chris Skinner

SEPTEMBER 9, 2016

Building on yesterday’s blog (Do bank’s need a CIO?) , the key misunderstanding is the role. Most banks thing the CIO is there to run the technology. First and foremost, the person leading technology developments in any incumbent bank of … The post The developer-driven bank appeared first on Chris Skinner's blog.

Technology 150

Technology Case Study Study Digital Banking 150

Chris Skinner

MARCH 30, 2017

Build it and they will come” The ambitions in this region are unlimited however and, like China, nothing stops innovation if the Crown Prince and government are behind it. Ten years ago, when the first Global Financial Centres Index was produced, Dubai was at number 25 in the charts, and Abu Dhabi, Doha and Bahrain didn’t even make the list.

Regional 150

Regional Fintech Conference Maine 150

Chris Skinner

JUNE 19, 2017

We had a great meeting of the Financial Services Club this week with guest keynote Derek White, Global Head of Customer Solutions for BBVA reporting directly to the CEO, Carlos Torres Vila.

Big Data 270

Big Data Mobile Customer Experience Analytics 270

Chris Skinner

FEBRUARY 6, 2018

I spotted two stories about BBVA that appeared yesterday. The first was in the Financial Times with BBVA Chairman Francisco Gonzalez asking the G20 to take action against the big internet firms, saying “authorities [need] to bring order to this massive change” that could “pose risks to financial stability”.

Case Study 232

Case Study Study Digital Banking Innovation 232

Chris Skinner

OCTOBER 19, 2016

My presentations change every day, but I got a great new slide to illustrate the burning platform that banks sit upon. But there is a burning platform in all banks, and it’s … The post Banks’ burning platform is obvious appeared first on Chris Skinner's blog.

Case Study 150

Case Study Study Digital Banking Innovation 150

South State Correspondent

APRIL 24, 2023

Just when you were getting your bank’s head around how you will operationalize ChatGPT (our breakdown HERE ), AutoGPT, an application built on top of ChatGPT, gets released and takes the technology to a new level. Every customer with its own webpage, complete with educational content, and its own digital banking workflow.

social media 195

social media Data Marketing Technology 195

Celent Banking

JANUARY 23, 2017

Over its ten years of existence, Celent’s Model Bank programme has always changed and evolved. In the last few years we have been awarding multiple initiatives in a small number of categories – for example, last year we had four winners in Digital Banking Transformation, the busiest of seven categories.

Risk Management 100

Risk Management Innovation Case Study Boston 100

FICO

APRIL 24, 2023

Trust Bank designed a great origination process and made use of the technologies in an innovative way. How FICO Can Help Improve Your Customer Onboarding Watch this video of Lalit Lohia, CRO at Trust Bank talk about FICO Platform and how successful it was for digital banking customer onboarding.

Risk Management 52

Risk Management Digital Banking Customer Experience Management 52

Celent Banking

MAY 20, 2016

Celent profiles two award-winning banks who have modelled excellence in their use of risk management technologies across their banks. They demonstrated: Degree of innovation. Left to right, Martin Pilecky, CIO Alfa-Bank; Gary McAlum, SVP Enterprise Security Group USAA; Joan McGowan, Senior Analyst Celent).

Security 113

Security Fraud Case Study Risk Management 113

FICO

JUNE 21, 2022

Personalisation underpinned by applied intelligence and cloud-hosted platform technology offers a competitive advantage when it comes to winning customers. A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms.

Management 52

Management Customer Experience Regional Strategy 52

Chris Skinner

JULY 14, 2017

The way in which they’ll achieve that is through local partnerships, and many of those have been started already: Ant Financial invests in Thailand’s Ascend Money as part of global expansion play, November 2016 Alibaba to lead $200 million investment into Paytm’s online marketplace, February 2017 Jack Ma’s Ant Financial makes first investment (..)

Analysis 258

Analysis Innovation Fintech Mobile 258

Fintech Labs Insights

AUGUST 16, 2016

Early this summer, we started reviewing applications from companies excited to present their latest fintech tools, technologies, APIs, platforms, case studies, and tutorials at FinDEVr Silicon Valley 2016. Marqeta’s open API issuer processor platform creates payment infrastructure for commerce innovators.

Analytics 12

Analytics Data Fintech Case Study 12

Chris Skinner

MARCH 17, 2017

The OCC made this determination based on its work assessing the role of innovation in banking. See Supporting Responsible Innovation in the Federal Banking System: An OCC Perspective. On June 23, 2016, the OCC held a forum to discuss issues regarding responsible innovation.

Apple 307

Apple Innovation Fintech United States 307

Chris Skinner

JULY 27, 2017

I was struck by some commentary with John Cryan, the CEO of Deutsche Bank, over on Bloomberg. The article is talking about the wild ride he has had since taking over the helm of the bank which had formerly been run by two CEOs (Juergen Fitschen and Anshu Jain).

System 284

System Taxes Analysis Case Study 284

FICO

OCTOBER 23, 2019

We completed surveys on this topic at FICO and the responses zero in on factors such as poor digital banking offerings, less personalized offers and smaller networks of branches and ATMs. This highlights an opportunity that exists for credit unions and smaller lenders in the market to use technology to level the playing field.

Customer Experience 40

Customer Experience Case Study Analytics Marketing 40

FICO

OCTOBER 23, 2019

We completed surveys on this topic at FICO and the responses zero in on factors such as poor digital banking offerings, less personalized offers and smaller networks of branches and ATMs. This highlights an opportunity that exists for credit unions and smaller lenders in the market to use technology to level the playing field.

Customer Experience 40

Customer Experience Case Study Analytics Marketing 40

FICO

OCTOBER 23, 2019

We completed surveys on this topic at FICO and the responses zero in on factors such as poor digital banking offerings, less personalized offers and smaller networks of branches and ATMs. This highlights an opportunity that exists for credit unions and smaller lenders in the market to use technology to level the playing field.

Customer Experience 40

Customer Experience Case Study Analytics Marketing 40