PYMNTS

OCTOBER 23, 2017

Oh, and security, too – but not at the expense of that frictionless user experience. Although some customers ( millennials : cough, cough) may value convenience above all else, that youthful sense of fiscal invincibility does not extend to their elders, who place a higher premium on transaction security.

UX 116

UX Security User Experience Millennials 116

PYMNTS

SEPTEMBER 23, 2020

But Connors noted that customers’ expectations when they interact online — particularly in places like virtual casinos – still remains paramount, especially in terms of payment choice, site security, and the payout process when a player is ready to digitally “cash out” their winnings. The user experience has to be good,” he said. “If

Online 221

Online Security Cards User Experience 221

PYMNTS

OCTOBER 26, 2016

It’s been a busy 12 months since the last Money20/20, as new technologies and threats have disrupted the security space time and time again. Similarly, the continued steady global increase in the use of mobile devices helped fuel the development and release of new tools to security companies, as well as access to richer, deeper user data.

Security 100

Security Mobile Las Vegas User Experience 100

PYMNTS

AUGUST 24, 2017

3D-Secure 2.0 In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

Security 102

Security CA User Experience Mobile 102

PYMNTS

SEPTEMBER 19, 2019

Merchants and FIs have been turning to such solutions to help customers quickly and securely transact. The outlook for banks, businesses and consumers to remain protected could significantly improve with the systems’ prevalence. . Getting AI Security Right . The latter successfully made off with $4.2 The High Costs Of Fraud

Fraud 128

Fraud Security System Data 128

PYMNTS

JULY 23, 2018

This one may be familiar: Wide receiver and cryptographer walk into a bar and … set the data security landscape on its ear. Neal himself had been hacked while in college and became interested in data security and technology. All sorts of havoc is in the offing across companies, payment systems, even blockchain.

Dallas 134

Dallas Security Data Company 134

PYMNTS

JULY 16, 2019

Banks and credit unions looking for safer and more efficient digital and mobile services for debit and credit cards can now turn to the cloud. Ondot already offers the leading card controls and alerts; cloud integration goes further with extensive access to cutting edge services.

Innovation 128

Innovation Compliance User Experience Cards 128

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

SEPTEMBER 15, 2020

But Ondot Systems Vice President of Customer Success Balu Kikkeri told PYMNTS that evidence of that great digital shift is now visible not only anecdotally, but in the data as well. Apple and Google are bringing a new level of user experience to banking and payments that did not exist before now,” Kikkeri said.

Fintech 224

Fintech Idaho Apple Google 224

PYMNTS

APRIL 27, 2020

“The biggest problem in IT is still the basic fact that most companies cannot completely defend their basic security,” says biometrics expert and consultant Mike Cherry. If eCommerce doesn’t have basic security no biometrics technology in the world can protect the identity and data of its users.

Fraud 164

Fraud Company Security Comparison 164

PYMNTS

NOVEMBER 17, 2020

American Express has enhanced its Early Pay system with digital payment features aimed at giving large businesses greater control over their ability to make and receive B2B payments, the company announced Monday (Nov. and Republic of Ireland receivables finance programs can now be accessed online, hosted securely by HPD LendScape.

Payments 144

Payments User Experience Software Risk Management 144

PYMNTS

APRIL 15, 2020

At worst, and more likely, they are collecting card numbers, addresses, phone numbers, DDA, ACH and wire account data, and all kinds of important bits of information to apply to the expanded universe of fraudulent activity. The good news, both Srinivasan and Awad told PYMNTS, is that while fraud attempts are up among U.S. The New Normal.

Fraud 201

Fraud Risk Management Security Cards 201

PYMNTS

SEPTEMBER 15, 2020

They must reassure customers they are safe from viral contagion in sharing economy spaces while ensuring their personal data is secure from rising incidents of fraud. Payments providers are seeking more secure and compliant ways of onboarding and authenticating customers to help deter online fraud.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

MARCH 15, 2017

E la Carte, the maker of the pay-at-the-table Presto System for the full-service restaurant industry, announced Tuesday (March 14) the launch of PrestoPrime EMV Terminal. In a press release , E la Carte said the new terminal has the highest levels of security available built in along with future-proof capability and ease of use.

Apple 108

Apple Payments United States Samsung 108

PYMNTS

JANUARY 7, 2020

Indeed, a multi-issuer mobile wallet can, in theory, almost serve as a unifying force for diverse players in regions such as Latin America, according to Fox’s experience. There is some need for localization of services and the creation of collaborative ecosystems between payments systems,” he said. Conversation Topic.

Mobile 139

Mobile User Experience Regional America 139

PYMNTS

SEPTEMBER 26, 2016

SWIFT wants its network members to tighten security, stating: “The targeted customers have, however, shared one thing in common: They have all had particular weaknesses in their local security.”. Authentication methods for payments networks, such as SWIFT, or P2P money transfer apps are still not completely secure.

Security 100

Security Fraud System User Experience 100

PYMNTS

FEBRUARY 11, 2020

Or is there a high level of trust that deserves a VIP experience? We no longer live in a world where crooks swipe cards and see how many charges they can make before the rightful owners pull the plug. This system allows for gradation, accounting for transactions that mostly check out, but perhaps have an unusual element or two.

Fraud 146

Fraud Security Data Tools 146

PYMNTS

MARCH 29, 2017

The achievement will allow customers to easily and securely accept payments via Vantiv’s eCommerce services. Our integration with Oracle E-Business Suite makes it easy for Oracle E-Business Suite customers to securely accept credit and debit card payments,” said Greg Worch, head of eCommerce at Vantiv.

User Experience 100

User Experience Security Cards Meeting 100

PYMNTS

SEPTEMBER 13, 2019

percent saying they believe the security of transactions being made via mobile banking apps would be stronger if they had greater control over those apps’ authentication requirements. percent are given the option to choose the type of authentication methods they want to protect their mobile banking app transactions’ security.

Fraud 166

Fraud Mobile Digital Banking Security 166

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

NOVEMBER 8, 2019

Customers who do not feel they can safely transact on such platforms are highly unlikely to return to them, putting tremendous pressure on merchants to provide experiences that are both seamless and secure. Walking The Security-Seamlessness Line. Getting Preemptive About Fraud.

Fraud 101

Fraud User Experience Customer Experience Tools 101

PYMNTS

APRIL 2, 2020

In the consumer commerce world, offering customers choice in how they pay for goods and services across channels is an important part of offering an optimal end-user experience. It’s what they’ve always done, and it works with their accounting system.”. Why Friction Persists. Finding Flexibility.

Payments 160

Payments Cards Customer Experience User Experience 160

PYMNTS

APRIL 4, 2019

The recent winners we have been seeing in the space have really won because of seamless functionality and well-executed user experiences. But on the whole, she noted, banks can greatly help their efforts in building and leveraging that trust simply by making more of what they do transparent to their customers when it comes to security.

Mobile 169

Mobile Study Security social media 169

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. And according to Ronny Yakov , CEO of The OLB Group , QuickBooks is often an ideal place to start.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

JULY 2, 2020

PYMNTS’ Credit Union Innovation Playbook found that nearly 50 percent of the 2,000 CU members polled said they want their financial institutions (FIs) to focus on loyalty innovations, such as rewards offerings, in-app coupons and card-based cash back programs. Loyalty Innovation Strategies . Likewise, 33.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

APRIL 18, 2019

Now, Wave’s small business customers can access their sales instantly, using Visa Direct rails and their debit cards. It’s not secure at all, yet it’s what customers know and trust. Getting their debit card out of their wallet is easy, familiar and simple.”. For us, this is kind of just obvious,” Whiting told Webster.

Taxes 226

Taxes Payments Cards User Experience 226

PYMNTS

JANUARY 31, 2018

The survey from that identity assurance provider, conducted across 2,000 individuals, found that when it comes to applying for financial products at a financial institution (FI) — from checking accounts to credit cards — 40 percent of those online applications are never finished. And the frustration level has grown.

Online 153

Online Security Course Mobile 153

PYMNTS

MARCH 20, 2020

In a feature story, PYMNTS spoke with Adam Fox, director of digital experience and media for the Mexican fast-casual chain Qdoba , about how the company was able to ensure a smooth data migration process to a revamped system. It takes effort to balance seamless-but-fraud-free user experiences.

Technology 181

Technology Apple New York City social media 181

PYMNTS

AUGUST 15, 2019

And insofar as they shopped online, cards (credit and debit) were preferred by nearly three-quarters of respondents. However, there have also been some significant steps back — particularly when it comes to securing a trillion-dollar switchover to cashless. credit card and 10 percent with other types of credit cards.

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

OCTOBER 2, 2018

Squeezed out of tried-and-true methods of card fraud (thanks in no small part to EMV), the fraudsters are eyeing how to interfere with the money that firms legitimately send in the course of normal, daily business life. So, for Vocalink and others, it is the faster payments systems that should be prioritized. A note of caution rings.

Fraud 149

Fraud Course System Big Data 149

PYMNTS

MARCH 22, 2019

They also want to buy groceries through digital assistants like Alexa, and pay with saved cards while also receiving recommendations for better prices and other products. . These experiences risk creating friction if they cannot be synchronized between different channels, however. How Digital Personas Work . Global ID Movements .

National 150

National User Experience Cards Data 150

PYMNTS

NOVEMBER 12, 2019

The latest Fraud Decisioning Playbook highlights how eCommerce merchants, financial institutions and other businesses are embracing fraud decisioning solutions to enable secure, seamless experiences for legitimate users. Current and Future State of Fraud. Some estimates claim that as much as 34 percent of U.S. Too Much Data

Fraud 100

Fraud Data Tools User Experience 100

Celent Banking

OCTOBER 10, 2016

There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

MARCH 17, 2017

The app will also utilize credit and debit card processing through J.P. In addition, users can earn instant rewards via the Mobile Rewards Marketplace TM , which includes more than 100,000 retail locations. Morgan Chase.

Mobile 101

Mobile User Experience Retail Technology 101

Celent Banking

SEPTEMBER 10, 2014

As we predicted in March, Apple did NOT launch an open wallet available on all mobile devices, including those using Android and Windows operating systems. Instead, Apple focused on providing a seamless payments experience for customers using Apple’s own hardware devices. One view is that they won’t.

Apple 180

Apple Payments Mobile Cards 180

PYMNTS

DECEMBER 10, 2018

It’s the decoupled debit card. Merchants paid less when they accepted those cards. Aside from a handful of special use cases , there wasn’t mass adoption of decoupled debit cards, and merchants didn’t end up issuing many. And what was the product? No, not the iPhone, but that would be a good guess.

Branding 184

Branding Cards Payments New Jersey 184