PYMNTS

SEPTEMBER 18, 2020

Online marketplaces are the digital storefronts helping small to mid-sized businesses survive — but adding real-time settlement into the mix can help them thrive. And 60 percent of surveyed firms selling across online marketplaces would take their business to one that offers real-time settlement.

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Online Survey Maine Study 354

PYMNTS

NOVEMBER 16, 2020

They have paid down their credit cards. The main one centers on the drop in credit card spend. A new report from TransUnion shows that average consumer-level credit card balances have declined during the course of the COVID-19 pandemic and now stand at $5,075 as of Q3 2020, down from $5,668 in Q3 2019. Here’s the scenario.

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Cards Retail Survey Trends 302

PYMNTS

JUNE 9, 2017

In a press release , Vyze said the survey also revealed consumers continue to show loyalty to retailers with whom they have store cards , with 40 percent saying they are more likely to shop at that retailer again. Vyze found Amazon wins when it comes to store cards, with 32 percent of survey respondents having one.

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Survey Cards Millennials Retail 108

PYMNTS

DECEMBER 11, 2020

Mao, whose company provides solutions for payments, prepaid cards and gift cards, said the only way for merchants to go is forward, because going back isn’t an option. Digital Gift Cards ’ Growth. For instance, people are simply directing more spend at gift cards this holiday season. Not All ‘Gift’ Cards Are Gifts .

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Cards United States Strategy Retail 291

PYMNTS

JANUARY 19, 2021

Chuck Huang, founder and CEO of Citcon , explores how the pandemic has prompted retailers to capitalize on the surge in demand for contactless, digital payments. "As Progressive retailers have paved the way for this with email collection at registers, enabling them to connect their customers’ behavior in-store with them online.

Retail 211

Retail Payments Online Marketing Strategies 211

Bank Innovation

MARCH 23, 2018

As mobile wallets and consumer-to-business payments platforms grow in popularity as the preferred payment method among retail shoppers, it seems only natural that merchants should consider digital POS lending or instant financing options as a means to encourage more online purchases. Indeed, they are. Read More.

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Online Lending Survey Retail 218

PYMNTS

AUGUST 28, 2019

Retailers seeking to provide rapid deliveries face an ever-moving target as consumers’ definition of speed evolves. A significant share of Generation Z consumers — those aged 18 to 25 — are turning to buy online, pick up in store ( BOPIS ) purchasing models to meet their speed needs. Quick Access and Impulses.

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Retail Online Study Alaska 108

PYMNTS

DECEMBER 3, 2020

And rage they did, with digital sales blowing past storefront and mall retail. The new survey confirms a trend that’s been building for at least two years, which was greatly accelerated by the COVID-19 pandemic and its icy effect on physical retail. percent of Black Friday eCommerce shoppers who paid via credit card.”.

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Retail Data Online Cards 149

PYMNTS

OCTOBER 23, 2020

Online grocers are increasingly allowing underprivileged consumers to use EBT payments (the modern equivalent of food stamps) at a time when the pandemic has made going to the store too risky for many shoppers. The move by the two companies is just the latest initiative in a growing trend of EBT acceptance for online grocery shoppers.

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Online Payments Montana Alaska 195

PYMNTS

DECEMBER 4, 2020

This week, Stripe introduced banking services, we get a glimpse of the EU's upcoming Digital Services Act and PYMNTS' data reveals online purchases ruled Black Friday. Mastercard Intros Mobilized Virtual Cards; Defines Intersection Between Functionality And Security. But without support for mobile wallets, v-card adoption can lag.

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Cards Data Mobile Survey 151

PYMNTS

JULY 6, 2020

Customers are also looking for options like digital and card-not-present (CNP) transactions that allow them to make eCommerce purchases as smoothly and seamlessly as possible. . Safety Concerns Encourage Contactless Card Use . percent of cards in circulation at that time were capable of making such payments. percent of U.S.

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Cards Survey Examples Retail 130

PYMNTS

FEBRUARY 8, 2019

A recent survey showed that retailers are going to get some love on Valentine’s Day, according to reports. billion on gift cards and $933 million on greeting cards. The survey asked 7,384 adults aged 18 or older the questions between Jan. billion, followed by a date night at $3.5 billion, clothing at $2.1

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Retail Survey Analytics Cards 150

PYMNTS

OCTOBER 20, 2020

It’s just a week into the earlier-than-usual 2020 holiday selling season and already three facts are clarifying the retail picture: consumers are going to spend less overall, they are going to spend more time online and they don’t want to touch anything in the process. The survey showed that 17.8 percent of responses.

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Online Millennials Retail Chicago 159

PYMNTS

MARCH 11, 2019

Retailers are becoming more interested in omnichannel offerings: The PYMNTS mPOS Tracker found that 67 percent of those surveyed listed it as a priority for this year. From Walgreens to HP , retailers and technology providers are embracing the world of mobile payments through the help of point-of-sale technology.

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Retail Technology Atlanta San Francisco 213

PYMNTS

APRIL 3, 2018

Reports in The Motley Fool on Monday (April 2) found Amazon — despite being blamed for lower mall traffic, business downturn at mega-retailers like Toys R Us and heightened competition against small businesses — may actually be more beneficial than harmful for SMBs. Two-thirds said they use their own websites.

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Survey Online Retail Cards 119

Accenture

OCTOBER 9, 2019

The credit card partnership market is off to an aggressive start in 2019, given issuers’ robust activity in the first half to try to fuel new growth amidst a leveling-off in receivables. Already, 10 new credit card programs launched in the second quarter of 2019 (Figure 1), compared to the 16 launched in 2018, based on our analysis.

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Cards Analysis Retail Apple 150

PYMNTS

JUNE 4, 2020

Online commerce has soared during the pandemic, prompting retailers of all types and sizes to leverage how they use digital channels to bring back customers while a full return to physical retail remains months away. But the biggest innovations are coming to online retail.

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Retail Branding Online New York 132

PYMNTS

NOVEMBER 30, 2020

Outback Steakhouse has rolled out a new “curbside concierge” option for holiday gift card shopping, according to a Monday (Nov. Customers call ahead or go to their nearby restaurant and drive into a set gift card drive-up parking spot with the service. Customers who purchase $50 in gift cards up to Dec. 30) announcement.

Cards 144

Cards United States Millennials Survey 144

PYMNTS

MAY 25, 2020

While it’s clear that the digital shift will stick in the retail ecosystem, other elements of the landscape are harder to predict. The survey found that 30 percent of all SMBs have either failed or don’t know how they can recover. The overwhelming majority of retailers lack these elements, and it will be a tough ditch to climb out of.

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Retail Strategy Training Customer Experience 161

PYMNTS

NOVEMBER 30, 2020

The divide between digital and brick-and-mortar commerce hit a tipping point this holiday season, with more consumers than ever going online to kick off their holiday shopping sprees. We surveyed a census-balanced panel of 2,147 U.S. Three in four shoppers bought items online and three in 10 shoppers bought items exclusively online.

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Data Online Cards Google 321

Bank Innovation

JULY 25, 2017

Customer fears about card security and fraud is increasing, but as it turns out, fewer consumers are actually experiencing that fraud. This is according to the Consumer Payment Card Data Security Perceptions survey by data solutions provider Transaction Network Services, released today.

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Fraud Cards Survey Security 230

PYMNTS

DECEMBER 7, 2020

End-to-end gift card platform Qwikcilver has launched its Woohoo virtual gift card store on the Google Pay Spot Platform to enable users in India to buy and send virtual gift cards in real time, the United News of India reported on Monday (Dec. The more upscale the restaurant, the greater the decline.

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Google Cards Millennials Survey 148

PYMNTS

OCTOBER 1, 2020

As the digital revolution continues to transform the way shoppers pay for things amid the COVID-19 pandemic, Mastercard announced a free online tool to help entrepreneurs future-proof their companies. A Mastercard survey revealed 76 percent of small businesses in North America said the pandemic prompted them to become more digital.

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Tools Cards Guidelines Online 262

PYMNTS

SEPTEMBER 8, 2020

To better understand these COVID-era phenomena, PYMNTS’ September 2020 How We Shop Report: Measuring The Rapid Digital Shift , done in collaboration with and supported by PayPal , surveyed nearly 2,200 U.S. The extent to which consumers have gone online to shop and pay depends on the type of purchase being made, however.”. “The

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Report Survey Online Retail 179

PYMNTS

FEBRUARY 6, 2020

and has attracted more than 3,000 retailers to its partnerships. Sykes believes the attraction of online companies and uber-retailers it simple at one level. Klarna has melded New York Fashion Week glitz with experiential retailing this year. The changes in fashion retail are being driven by three dynamics.

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Retail New York Branding Millennials 142

PYMNTS

JANUARY 18, 2020

What makes the story stand out among the reams of local retail crime reporting is that the crime was actually committed. Botched crimes in local retail are common. Organized Crime’s Physical Retail Expansion . Brown rejected suggestions that it could be a current or past employee, telling local news affiliates, “It was a pro.”.

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Retail Colorado Cards Resources 147

FICO

MARCH 9, 2022

The last few years have thrown up many challenges for banks and card providers as everything has shifted online, one of the primary challenges being fraud scams. But the online shift has also created opportunities for financial institutions to demonstrate their strong fraud controls in the digital space.

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Customer Experience Survey Fraud Cards 59

PYMNTS

NOVEMBER 20, 2018

In an organized retail crime (ORC) survey, the National Retail Federation found that 92 percent of respondents were victims of the practice in the past year. These criminals find new ways to expand their networks and manipulate the retail supply chain every day.”. The practice can come in a variety of forms.

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Retail National Survey Fraud 110

PYMNTS

OCTOBER 20, 2020

This shift in buying behavior is likely here to stay, too, leading more customers to use card-based payments to complete their purchases when shopping online. This is the focus of Understanding Frictions In Credit Card Transactions: How Transaction Disputes And Declines Impact Merchants’ Reputations, a PYMNTS and PAAY collaboration.

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Survey Data United States Cards 214

PYMNTS

JUNE 19, 2019

The connected vehicle ecosystem is taking shape, and that brings new opportunities to retail. But challenges remain, not the least of which include securing the emerging ecosystem for those connected cards and trucks. Some of the latest developments from the retail side of the ecosystem come from the world of QSRs.

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Retail Security Google Survey 163

PYMNTS

NOVEMBER 6, 2020

We have deep dives on digital payments, online ordering and memberships. Membership has its privileges ” was the nine-year marketing campaign rolled out by American Express in 1987 to convince consumers that it was worth paying a yearly fee for one of its charge card offerings. Walmart Reboots Retail With Its Rethink on Robotics .

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Online Payments Millennials Apple 148

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

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Innovation Retail Maine Security 174

PYMNTS

JANUARY 13, 2021

Experts predicted that up to $190 billion would be spent online this year, a 35.8 The prevalence of online commerce opens new doors for digital fraud, however, both from career fraudsters and opportunistic customers. Phishing scams were on the rise all year, while a survey of online shoppers found that 40.3

Fraud 189

Fraud Analytics Data Retail 189

PYMNTS

OCTOBER 27, 2020

While contactless payment methods in the form of mobile wallets and contactless cards are both becoming more common features, our consumer-survey data strongly indicates while that’s better than making consumers dip their cards, it’s not quite the gold standard when it comes to giving consumers hands-off options for payments.

Payments 289

Payments Survey Study Cards 289

PYMNTS

DECEMBER 21, 2020

One recent report that surveyed consumers from the U.K., The above report that surveyed consumers from seven countries also noted that there was a 12 percent jump in promotion fraud within the eCommerce industry between March 11 and April 28. Other research points to the increase in scams related to COVID-19, with the U.S.

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Fraud Cards Retail Resources 210

PYMNTS

AUGUST 13, 2019

Not only is it a big time for retail but, in a sense, a kind of dress rehearsal for the upcoming all all-important holiday shopping season. Retail back-to-school spending for families will hit an average of $696.70 last year, according to the National Retail Federation , a trade group. this year, up from $684.79 Amazon Effort.

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Retail Innovation Course Trends 127

PYMNTS

DECEMBER 17, 2020

Although the digital shift brought on by the pandemic has rapidly reshaped the entire retail industry, its impact on the grocery segment in particular has been especially pronounced. percent of all consumers have switched from in-store to online shopping. The consumer survey in the report shows that 79.6

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Fraud Online Cards Retail 330