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Deep Dive: Travel, Hospitality Get A Millennial Makeover

PYMNTS

Millennials have long been sought-after travel and hospitality customers, partly because they are perfectly placed to seek such experiences. This unique status creates both opportunities and challenges for firms in the space, as millennials search for the experiences they crave. Furthermore, millennials are set to spend $1.4

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Amex Updates Blue Cash Card To Reflect Millennials’ Spending

PYMNTS

In a sign of the times, American Express is increasing the rewards on its Blue Cash Preferred Card, announcing 6 percent cash back on U.S. American Express said the Blue Cash Preferred Card will still offer 6 percent cash back in U.S. “If I had to pick, I’d argue that the best potential fits are older millennials and Gen Xers.

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Deep Dive: Why Contactless Payment Innovation Is Key For CUs Amid The Pandemic And Beyond

PYMNTS

A transformation toward contactless payments is underway at the nation’s credit unions as the public shuns cash and even physical cards to lower infection risks with COVID-19. PYMNTS’ research indicates that millennials (ages 23 to 39) and bridge millennials (ages 30 to 40) have the greatest interest in P2P payment use, for example.

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NEW DATA: Better Customer Service Could Sway 3 in 10 Consumers To Switch Credit Cards

PYMNTS

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. cardholders across a range of age and income groups. Our data suggests that card customer service departments must be equipped to address these fundamental concerns.

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Mobile Cards Key To Winning Bank Accounts

PYMNTS

Mobile Cards: Make or Break? One way that banks or ambitious social media platforms will win this combat for customers is through the use of mobile credit and debit cards, with a highly configurable nature and full range of card and spend management controls to please the most vacillating of customers.

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BNPL Is Poised To Light Up The COVID Holidays With Affordability

PYMNTS

Debatably the most impactful payments innovation of recent years — and that’s saying something — BNPL is having a massive impact on retail, as evidenced by the proliferation of brands and the steady flow of venture capital to players that are defining the space. Bridge Millennials Crossing Over To BNPL. percent of bridge millennials.”

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Why Digital Payments Innovation Sticks To Gen Z

PYMNTS

A fresh sign of that is how much focus is turning toward the emerging consumer group known as Generation Z. For its part, Venmo now has an option to transfer money to the bank without a debit card for the same fee. And there is a credit card angle, too, which will apply to dealing with Gen Z users of P2P going forward.