PYMNTS

JANUARY 31, 2020

A 2018 survey found that 40 percent of American financial institution (FI) customers in this age bracket reported debit cards as their go-to payment instruments, while 36 percent favored credit cards. These organizations need to fend off anything threatening, combatting both popular and emerging debit fraud attack methods.

Fraud 148

Fraud ATM Cards Security 148

PYMNTS

DECEMBER 6, 2018

Such a scenario stands as a terrifying example of not only the sophistication of criminals, but also the threat of fraud in a real-time payments environment. As Plesco pointed out, criminals have managed to steal credit bureau data, giving fraudsters an in when it comes to such theft. The antidote?

Fraud 133

Fraud Payments Security Cyber Security 133

South State Correspondent

OCTOBER 26, 2023

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. Fraud & Identity: By far, the largest number of vendors and conversations were over fraud and identity. Maybe a topic for next year?

Conference 221

Conference Las Vegas Fraud Case Study 221

PYMNTS

MAY 16, 2019

Call center providers have two options to keep up with the increase in interactions, according to Paul Lasserre, vice president of product management and artificial intelligence (AI) at Genesys. Why doesn’t my credit card work? Securing the Knowledge Base. How CCAI Makes for Smarter Call Centers.

Knowledge Base 100

Knowledge Base Fraud Security Software 100

Independent Banker

DECEMBER 31, 2022

We’ve seen an amazing uptick in fraud,” she adds. “So, The traditional banker might say, ‘OK, let’s close your checking account down, let’s suspend your debit and credit cards.’ The caregivers’ ability to empathize with customers turned out to be a boon for MCT, especially when dealing with emotionally difficult issues.

Training 98

Training Community Bank Community Knowledge Base 98

FICO

JUNE 8, 2020

Ultimately, they use it to manipulate both your customers and employees to commit fraud. Sometimes, fraudsters don’t have all of the pieces of the puzzle together, so they often further manipulate your employees, systems and customers in order to get the full suite of assets they need to commit a fraud. Strategic Areas to Focus On.

Fraud 52

Fraud Training Data Knowledge Base 52

PYMNTS

OCTOBER 7, 2019

Nav — a financial management app for small businesses that helps users access credit reports from commercial and consumer credit bureaus — is well aware of lackluster authentication procedures’ consequences. “We Hanson estimated that the latter comprises approximately 90 percent of its customer base. “You

Tools 101

Tools Data Security Fraud 101