NCR

JUNE 21, 2016

According to a recent study , all four of the leading banks are among the ten least-loved brands by Gen Y, and one in three millennials revealed they’re open to switching financial institutions in the next 90 days. Millennials don’t like traditional banks and don’t see any stark differences between them.

Millennials 45

Millennials Data Study Digital Banking 45

CB Insights

JULY 25, 2019

Fintech is often associated with digital tools targeted at tech-savvy millennials. They make up close to 25% of the total US population and are by far the wealthiest generation — and will continue to be so until at least 2030, according to a 2015 Deloitte study. . get the REPORT on next generation investors.

Millennials 73

Millennials Fintech Tools Fraud 73

PYMNTS

NOVEMBER 30, 2020

This is one of the many questions we sought to answer in Location, Location, Location: How Location Data Can Help Banks Prevent Online Fraud , a PYMNTS and GeoGuard collaboration. consumers who own internet-connected devices and who use their credit or debit cards at least monthly. The report surveyed 2,141 U.S.

Fraud 171

Fraud Data social media Millennials 171

PYMNTS

APRIL 4, 2019

Consumers’ preferences are undeniably shifting digitally when it comes to banking and financial services. According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations.

Mobile 169

Mobile Study Security social media 169

PYMNTS

MARCH 3, 2020

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

OCTOBER 6, 2017

But as readers in this space know, the move to cashless is not a done deal, nor is it written in the cards (no pun intended). A recent whitepaper by Cardtronics , in partnership with Edelman Intelligence for its 2017 Health of Cash study , has been titled “ In a Digital World, Cash is Resilient.” The headline findings?

United States 119

United States Study Cards FDIC 119

PYMNTS

JUNE 7, 2019

As Mastercard has found in a recent study, only 25 percent of online merchants were aware of SCA requirements, and of that tally 24 percent said they have no plans to support the requirements by the deadline. In terms of readiness, that study found that only 40 percent of businesses aware of SCA felt prepared to meet its requirements.

Fintech 101

Fintech Study Online Retail 101

PYMNTS

DECEMBER 28, 2018

Looking at the results of the CUs recently commissioned Eye on Payments study, consumers expect more heading into 2019, and meeting those expectations will be about more than advanced technology alone. In many cases, these mobile payments are backed by the same cards they are using in stores,” Pierce said. “So, They are using cards.

Fraud 131

Fraud Mobile Security Cards 131

Gonzobanker

APRIL 4, 2024

of Millennials, 7.5% of the market, and JPMorgan Chase—the nation’s largest bank (in terms of assets)—counts 7.6% Our members use us for their everyday spending, and we make a small part of that transaction when the card gets used at the point of sale.” That works out to 8.1% of all American adults: 12.3% of Gen Zers, 9.5%

Comparison 104

Comparison Fintech America Survey 104

CB Insights

AUGUST 2, 2018

One of the biggest trends in fintech today is the rise of digital banking products like mobile checking accounts and new debit cards. From Square to Paypal, a host of fintechs are creating products that let consumers spend money directly out of digital accounts using a physical card. mobile-first bank accounts.

Cards 71

Cards Fintech UX Strategy 71

Gonzobanker

OCTOBER 5, 2022

A consumer study from S&P Global—which asked mobile banking users which mobile banking features might get them to switch banks—reveals the contradictory responses consumers often provide. So why aren’t millions of mobile banking customers switching to those banks? Extremely Likely, My Foot.

Survey 78

Survey Mobile ATM Cards 78

Gonzobanker

OCTOBER 5, 2022

A consumer study from S&P Global—which asked mobile banking users which mobile banking features might get them to switch banks—reveals the contradictory responses consumers often provide. So why aren’t millions of mobile banking customers switching to those banks? Extremely Likely, My Foot.

Survey 78

Survey Mobile ATM Cards 78

PYMNTS

JANUARY 31, 2018

The survey from that identity assurance provider, conducted across 2,000 individuals, found that when it comes to applying for financial products at a financial institution (FI) — from checking accounts to credit cards — 40 percent of those online applications are never finished. And the frustration level has grown.

Online 153

Online Security Course Mobile 153

Independent Banker

AUGUST 9, 2016

Banking customers are no different. Statistics are especially compelling for those trying to attract and maintain the millennial segment. With Buzz Points, customers earn points every time they swipe their card, and they earn double points when they patronize a local business. The full study can be read here.

Community 70

Community Millennials Community Bank America 70

Gonzobanker

JULY 27, 2018

A Fiserv study revealed that 44% of customers prefer to do routine transactions with tellers at a branch rather than online. The most recent Cornerstone Performance Report shows that 90% of accounts are still opened in branches (a number that has been corroborated in other studies). Another J.D. I don’t buy it. And the next J.D.

Study 88

Study Survey Millennials Online 88

PYMNTS

NOVEMBER 29, 2016

In just North America and Europe, the credit card market is projected to grow by 7.3 Fed Reserve study, consumers tend to pick product offerings that are well-differentiated and offer value beyond other alternatives. They need to be relevant to millennials, who spend an average of 14.5 According to a 2015 U.S.

Report 100

Report Millennials America Study 100

Independent Banker

OCTOBER 29, 2014

But how far are they willing to go to do their banking on small mobile devices? A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. Banks still receive revenue from interchange fees and will for some time.

Mobile 105

Mobile Community Bank Community Technology 105

Banking 2020

FEBRUARY 9, 2016

alone will be using mobile banking. Consumers are hungry for new ways to make their banking easier and more efficient. Proactive banks have an opportunity to transform consumer behavior, win millennial customers and satisfy existing customers by taking advantage of the unique differentiation opportunity of mobile.

Mobile 40

Mobile Industry Millennials Survey 40

Tech and Finance

JUNE 14, 2018

June 14 Remitly Study Reveals 9 in 10 Immigrants in the U.S. Latin American banks are racing to deliver digital banking to the masses says report released today by Temenos. Regional change is driven by changing customer behaviour and demands according to 55% of banking survey respondents. June 12 Temenos.

Survey 28

Survey Millennials Fraud Mobile 28

PYMNTS

JANUARY 2, 2017

The most recent Tracker featured several virtual reality (VR) headlines, as a study from Augment found that VR and augmented reality (AR) have the potential to transform the online retail industry, and the online retail player seemed to embrace the news, debuting a home design VR app. DIGITAL BANKING TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

JULY 9, 2018

Credit is being unbundled from the traditional line-of-credit, card-based products. The anecdote to the millennial’s so-called hatred of traditional banks hasn’t really taken off as investors envisioned. Even the largest and oldest digital banks have only converted a few million customers.

Strategy 105

Strategy Millennials Online Branding 105

Gonzobanker

DECEMBER 22, 2015

Now, to avoid any cue card and teleprompter issues, we’ll just go with the written list again this year. THE BANKING AWARDS. It’s hard for any banker to avoid gulping at the sheer long-term performance of George Gleason II and his team at the Bank of the Ozarks. Millennials. Best Stop on the Road to Mid-Size Banks.

Community Bank 60

Community Bank Apple Community Technology 60

PYMNTS

NOVEMBER 18, 2019

The results of several PYMNTS studies over the last year seem to support this idea. As we reported in early September as part of our annual How We Will Pay study done in collaboration with Visa, Google ranks No. In July of 2019, PYMNTS released its own study of U.S. In July of 2019, PYMNTS released its own study of U.S.

Google 177

Google Study Payments Branding 177

Fintech Labs Insights

AUGUST 16, 2016

Early this summer, we started reviewing applications from companies excited to present their latest fintech tools, technologies, APIs, platforms, case studies, and tutorials at FinDEVr Silicon Valley 2016. Today, we’re excited to announce the first wave of presenters that will take the stage at the Santa Clara Convention Center this October.

Analytics 12

Analytics Data Fintech Case Study 12

PYMNTS

OCTOBER 31, 2016

The 2016 Edelman Trust Barometer was recently published and shows banks actually gaining ground — up 8 percent since the financial crisis. Edelman’s been doing these global studies for 16 years and surveys 33,000 consumers all over the world. This, Edelman reports, is a huge shift from prior studies.

Regulation 100

Regulation Innovation Data Industry 100