Fintech Labs Insights

OCTOBER 5, 2016

And one of the easiest ways to do that is when a merchant refund appears on a credit or debit card account. Discover Card merchant refund notification email (29 Sep 2016). Discover Card merchant refund notification email (29 Sep 2016). But after clicking through the email, the user experience (UX) gets a bit gummed up.

Cards 16

Cards UX User Experience ATM 16

FICO

MARCH 2, 2021

Now, UX (user experience) and the UI (user interface) are underpinning rising customer expectation and transforming the way banks meet the challenges of client journeys, intelligent workflows and reinvented relationship models. In fact, the pandemic has only just started to offer a peek at the art of the possible.

Management 52

Management US UX Guidelines 52

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Tools 175

PYMNTS

SEPTEMBER 23, 2020

In the journey to improve the payments experience, sometimes the best user experience (UX) is an unnoticeable one. Key to achieving this goal is data integration, yet in markets where open banking frameworks aren't as advanced as jurisdictions like the U.K.,

Fintech 315

Fintech UX Cards Payments 315

PYMNTS

JULY 23, 2020

“A key realization in all of this is that consumers are not necessarily attracted to products, they’re actually attracted to experiences,” Narayan said. “It It could be big [experiences], but it might be small, and it could even look not very significant. Perfecting The Card Relationship. How Banks Can Beat Big Tech.

UX 165

UX Cards Google User Experience 165

Fintech Labs Insights

AUGUST 24, 2016

With tech companies such as Uber and Venmo setting a higher bar for user experience, consumer expectations have also evolved. Financial services companies have to compete by offering more personalized services, real-time data and communication, and a user-friendly mobile features. Status quo is no longer an option.

Fintech 12

Fintech New York UX Lending 12

PYMNTS

NOVEMBER 2, 2017

Whether they are transacting payments or data, the underlying rails must support that and must be able to scale — since IoT is going to be huge, with 8.4 For him, as a tech-lover and early adopter, that friction is fine, but for the average consumer, a better user experience (UX) must be created to improve the value proposition.

UX 111

UX blockchain cryptocurrency Technology 111

PYMNTS

NOVEMBER 25, 2019

Consumers, after all, tend to trust their financial institutions (FIs) to safeguard their money – and the data about their money – and they remain largely satisfied doing business with them. Google’s expertise is in UX design,” he noted. “By The tension between FinTechs and FIs is real, as PYMNTS data shows. Race to the Top.

Google 272

Google Fintech Payments Apple 272

PYMNTS

FEBRUARY 19, 2018

In the age of voice-activated UX [user experience] in general,” Gurukula told Karen Webster in a recent conversation, “users expect that a transition to a conversational mode of interacting should mean that ‘technology’ just fills in a lot of the usual information gaps without having to ask the consumer.”. Gurukula said.

Payments 125

Payments User Experience Security Examples 125

PYMNTS

JULY 13, 2017

A PayFac collects minimal data up front and supplements it with other real-time data to get merchants up and running, literally, in minutes. FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In

User Experience 108

User Experience Software Compliance Payments 108

PYMNTS

JUNE 13, 2019

The consumer business, he noted, is driven by web user experience (UX) or mobile apps. Data sourcing and networks are also different across operations. Manual review, he noted, will still be in the cards. Ekata is focused on a global customer base, where 75 percent to 80 percent of revenue is API-driven.

UX 124

UX Fraud Regional Operations 124

Fintech Labs Insights

MAY 30, 2017

CEO Miron Lulic urges you to think of the “serendipity” of real-time offers provided on platforms like airline fare aggregator Kayak, and imagine the same user experience in financial services. The post SuperMoney Brings a Kayak-Like UX to the Online Borrowing Process appeared first on Finovate. What is SuperMoney

UX 22

UX Online Comparison Lending 22

CB Insights

OCTOBER 31, 2019

Data: Chatbots are best at dealing with structured but limited corpora of information. Autonomous therapy bot Woebot, for instance, can pick up data about users’ specific needs, and over time use that information to offer a more personalized service. Chatbots can help users keep track of their debts and liabilities.

Industry 78

Industry Examples Tools Retail 78

CB Insights

OCTOBER 10, 2017

These companies are making it easier to make a budget, invest, and buy stocks, as well as to get loans and credit cards. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. WHY ARE THEy SUCCESSFUL?

Tools 78

Tools Millennials US Maine 78