PYMNTS

JANUARY 20, 2020

New evidence of that — part of the broader trend of the existential changes in the world of brick-and-mortar retail, changes that are gaining more focus this month — comes from reports that stationery chain Papyrus is closing up shop. The chain had since expanded to some 260 or so retail locations. Millennials to the Rescue.

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Retail Millennials Cards social media 183

PYMNTS

SEPTEMBER 8, 2016

Maybe millennials really are a self-centered bunch? New data suggests that they are buying more gift cards than ever before but then turning around and spending those cards on themselves. Of those surveyed, 63 percent bought these types of cards this year, compared to 61 percent in 2015 and 56 percent in 2014.

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Millennials Cards Retail Survey 100

PYMNTS

OCTOBER 5, 2018

The stated goal, according to new CEO Jim Brett – is for the brand to build back its audience particularly among millennial shoppers. Teaming up with another retailer is not wholly new ground – some J.Crew and Madewell items are already on sale, and a partnership with Hudson Bay has already been announced.

Millennials 128

Millennials Retail Branding Mobile 128

PYMNTS

DECEMBER 11, 2020

That’s the reality that the majority of consumers — 78 percent, according to Blackhawk’s data — are already anticipating a post-pandemic world where their shopping habits will permanently shift to digital. Digital Gift Cards ’ Growth. For instance, people are simply directing more spend at gift cards this holiday season.

Cards 291

Cards United States Strategy Retail 291

PYMNTS

DECEMBER 24, 2019

All that’s left now, more or less, is the rush of returns that will all but overwhelm some retailers. However, after almost 50 years, it began to fade in the 1980s, disrupted by the emergence of store-branded credit cards. So, what kinds of products will people be getting this year? Top Sellers. That’s not all.

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Millennials Branding Trends Retail 139

PYMNTS

DECEMBER 11, 2020

Apparel subscriptions are adapting to the work-from-home trend, as physical retail stores are feeling the effects of light traffic and reluctant shoppers. In digital retail, the social commerce category is completing the year with a flourish as consumers discover new ways to shop from shared videos and social posts.

Millennials 163

Millennials Video Retail Data 163

PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. Indeed, as the recently completed National Retail Federation (NRF) retail show in New York City demonstrated, commerce keeps moving to what Webster called in the webinar a “customer-centric approach.”

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Retail Millennials New York City social media 137

PYMNTS

AUGUST 9, 2019

In an interview with PYMNTS, Tim Moran, senior vice president of product and marketing at Worldnet , told PYMNTS that the age of automated retail is dawning — but there is no one-size-fits-all approach. Moran said the overall trend toward automation is being driven by the consumer, and in particular, by millennial consumers.

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Retail Analytics Millennials Online 181

PYMNTS

NOVEMBER 30, 2020

Outback Steakhouse has rolled out a new “curbside concierge” option for holiday gift card shopping, according to a Monday (Nov. Customers call ahead or go to their nearby restaurant and drive into a set gift card drive-up parking spot with the service. Customers who purchase $50 in gift cards up to Dec. 30) announcement.

Cards 144

Cards United States Millennials Survey 144

PYMNTS

JUNE 16, 2016

It’s no wonder why retailers love gift cards – they are known to drive foot traffic, increase revenue, boost their customer base and complement retention efforts. But as consumers continue to move toward a digital option for their gift card needs, could a retailer’s dream turn into an actual nightmare?

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Retail Cards Fraud Data 100

Payments Source

DECEMBER 26, 2018

Younger consumers today have a very different view of, and utility for, general purpose bank and private label retail credit cards when compared to older generations.

Millennials 80

Millennials Data Payments Cards 80

PYMNTS

JULY 3, 2019

million from investors including Partech, Axeleo Capital, Lafayette Plug and Play and others to further develop its loyalty program integrated into credit or debit cards. Founded in 2018, Joko’s loyalty program already works with dozens of major retailers including McDonald’s, Uber, Starbucks, Zara and more.

Cards 135

Cards Fintech Retail User Experience 135

PYMNTS

APRIL 30, 2019

The rise of smart vending machines, driven by data and contactless payments, has the power to upend the way we shop, building loyalty and speeding adoption of contactless payments along the way. The Changing Retail Footprint. This has become an irreversible trend,” he said.

Retail 138

Retail Data Operations Payments 138

PYMNTS

NOVEMBER 17, 2017

credit cards, but averages can be a bit misleading. For example, that figure includes a full 30 percent of Americans who don’t carry or use a credit card at all. The average credit card-wielding American carries about four different cards (3.7 Among millennials, that number drops below 30 percent. to be exact).

Millennials 104

Millennials Cards Lending Payments 104

PYMNTS

APRIL 24, 2017

The long-suffering team at American Express has a new headache to handle — losing the love of those millennial customers. and yes, this looks like card data breach. American Express cards, from time immemorial, has signaled affluence among holders — particularly the Platinum Card. Ready to jump in? these days.

Millennials 109

Millennials Cards New York Branding 109

PYMNTS

NOVEMBER 27, 2018

Convenience store operators would be wise to pay close attention to the purchasing habits of a certain subset of consumer: the Bridge Millennial — the first generation of connected consumers with spending power. Building A Better Bridge Millennial Gas App. percent), credit cards (11.1 So what do BMs want from a gas app?

Millennials 130

Millennials Mobile Payments Survey 130

PYMNTS

OCTOBER 20, 2020

It’s just a week into the earlier-than-usual 2020 holiday selling season and already three facts are clarifying the retail picture: consumers are going to spend less overall, they are going to spend more time online and they don’t want to touch anything in the process. Some forecasts put total retail spending slightly ahead of last year.

Online 159

Online Millennials Retail Chicago 159

PYMNTS

NOVEMBER 4, 2019

According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017. The rise of mobile commerce and selling of digital goods has added to retailers’ fraud problems. In fact, North America’s top 1000 online retailers have sold $143 billion worth of goods to customers outside the U.S.,

Fraud 124

Fraud Retail Online Study 124

PYMNTS

JUNE 14, 2018

Millennials are a force to be reckoned with, as they are made up of approximately 90 million individuals with significant spending power: By 2030, their aggregate annual income is projected to be more than $4 trillion. Attracting Millennials. Approximately 75 percent of Gravy’s users are millennials. Second Chances.

Millennials 118

Millennials Branding Mobile Apple 118

PYMNTS

DECEMBER 14, 2020

Data: 78% : Share of consumers anticipating a permanent shift to digital shopping habits post-pandemic. 52% : Portion of customers who have made a purchase with new retailers since the pandemic began. 55% : Share of millennials who are interested in giving digital gift cards this year.

Millennials 160

Millennials Retail Data US 160

PYMNTS

MARCH 4, 2020

That’s one of the conclusions drawn from a new report on customer loyalty from Merkle, and it holds some clues for retailers looking to improve the recency and frequency of customer visits and purchases. “To Consumers are wary of excessive data collection and prefer that brands use information specific to the program.

Retail 131

Retail Branding Report Tools 131

PYMNTS

OCTOBER 2, 2017

The Paysafe study focused on one main question: What is the tipping point that has been moving people from cash payments to alternative cash formats, thus setting the stage for a lot of change in retail? According to Daly, the next big evolution will millennials may lie in biometrics.

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Data Payments Millennials Study 120

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. Millennials Were Black Friday’s Big Spenders in 2019. Millennials were the big Black Friday spenders , shelling out an average of $509.50 Top News . operations.

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Millennials Colorado Google Leadership 101

PYMNTS

DECEMBER 1, 2016

More than one out of four millennials carry less than $5 cash with them. And according to another study, nearly 20 percent of millennials have not used cash in two months. With a fifth of millennials already rarely using cash, it is clear that this is happening relatively rapidly,” said Kalle Marsal, CMO of Mitek.

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Millennials Trends Study Groups 100

PYMNTS

JULY 15, 2020

Consumers were already changing their retail preferences before anyone had heard of COVID-19, let alone had their life utterly upended by it. This vastly accelerated retail realignment presents challenges — and opportunities — for retailers of all kinds, particularly those dealing in luxury goods, Molnar said.

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US Retail Millennials Trends 206

PYMNTS

NOVEMBER 2, 2020

“ Membership has its privileges ” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay an annual fee for one of its charge card products. As the slogan implied, being an American Express card member was the only way to unlock those benefits. Those are the 47 million U.S.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

MARCH 2, 2020

For all the differences between finance and retail, that same overriding consideration around providing a better experience around a better value is now pushing its way into consumer-facing financial services. And according to the data — consumers are increasingly warming up to the idea of taking them up on that offer.

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Innovation Data System Mobile 222

PYMNTS

JUNE 1, 2020

Capturing and then enabling card-on-file payments when consumers buy the products or services they consume in the physical world. Not surprisingly, to make consumers more comfortable shopping and checking out in their stores, retailers have rushed to enable a “ contactless ” payment experience. Uber and Starbucks pioneered it.

Cards 147

Cards Study Maine Payments 147

PYMNTS

JANUARY 2, 2019

But will 2018’s strong seasonal spending portend a happy commerce new year for retailers? The vast majority of consumers are still feeling confident about their financial situation, and younger consumers in the bridge millennial demographic are aging into their prime spending years.

Millennials 158

Millennials Fraud Maine Retail 158

PYMNTS

DECEMBER 11, 2020

In this week's news, we saw two blockbuster IPOs, arguments and stalemates over a new stimulus bill, and new data on consumers' digital shopping trends. Capital One Halts BNPL Transactions On Its Credit Cards. New Data: Tracking The Consumer, Merchant Digital Shift Down Under. Retail Will Play Major Role In Vaccine Distribution.

Trends 175

Trends Fraud Millennials Community Bank 175

PYMNTS

OCTOBER 18, 2019

Plans are afoot at Google to make the consumer experience better – and while that happens, millennials are increasingly turning to debit , which could have wide implications. Data: 1-5%: Card-authorization rate increase via pre-authorization risk checks.

Millennials 104

Millennials Payments Google Retail 104

PYMNTS

DECEMBER 26, 2019

But before we shut the door on 2019, it bears taking a moment to note how much the world of retail has changed in the last year, a fitting capstone on a decade that has seen retail as the American consumer commonly knew it taken to the ground and rebuilt nearly from the foundations. Lesson 1: Think Big . “We

Retail 135

Retail Branding Course Charlotte 135

PYMNTS

JANUARY 25, 2021

Shoppers in the United States have long turned to credit cards to let them get the products now while delaying payments until they have a chance to save up. These plans fund retail purchases that consumers can then pay off over time in typically four installments. Find more on these and the rest of the latest headlines in the Tracker.

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Payments Tools Retail Cards 185

PYMNTS

OCTOBER 2, 2019

And in retail, pizza’s popularity constitutes a driving force for ongoing innovation in the sector, while EMV’s delay has been the convenience store’s gain. All this, Today in Data. 3,248: Average amount millennial consumers lost per bank scam this past year. 31.3B: Estimated value of global card losses due to fraud in 2018.

Mobile 108

Mobile Millennials Fraud Data 108

PYMNTS

MARCH 2, 2020

Retailers often need additional coverage during peak holiday shopping periods, hospitals may need substitutes for nurses on paternity leave and construction companies might need to increase staff for sizable projects. Employees’ Payroll Card Opinions. The number of activated payroll cards in the U.S. rose from 3.1

Cards 130

Cards ATM United States Payments 130

PYMNTS

JULY 21, 2017

So started Affirm’s Co-Founder and CEO Max Levchin ’s remarks at his firm’s first-ever AFFIRMation conference for its retail partners in San Francisco yesterday. Sixty percent of Americans fear credit cards,” Levchin noted. For people who live on the coasts, a credit card is an API access to money. “Finance is pretty broken.”.

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Retail San Francisco Cards Conference 111

PYMNTS

AUGUST 20, 2019

And based on early indications, it seems the follow-up act to the millennial generation is much more positively inclined toward using credit products of all stripes. Far more millennials and Gen Xers make use of credit cards than Gen Zers – at 38.29 Credit cards, however, show the greatest strength. card accounts.

Millennials 124

Millennials Cards Lending Data 124