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Retail Data Shows Online Dominance, Gift Card Momentum For Holiday Spending

PYMNTS

While predictions of increased spending are appearing more frequently since news of various COVID-19 vaccines has broken, PYMNTS data shows that consumers are still cautious, conservative and digital-first when it comes to holiday 2020. And when they do spend, consumers will do so online – some of them exclusively. A stunning 96.5

Online 176
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NEW DATA: Better Customer Service Could Sway 3 in 10 Consumers To Switch Credit Cards

PYMNTS

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. Billing issues and payments is the most common reason, cited by 29 percent of cardholders, followed by fraud and data security, cited by 23.8

Cards 216
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Deep Dive: Travel, Hospitality Get A Millennial Makeover

PYMNTS

Millennials have long been sought-after travel and hospitality customers, partly because they are perfectly placed to seek such experiences. This unique status creates both opportunities and challenges for firms in the space, as millennials search for the experiences they crave. Furthermore, millennials are set to spend $1.4

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Kohl’s To Tap Into Facebook Data To Create Millennial Clothing Line

PYMNTS

Kohl’s is teaming up with the social media giant to uncover emerging brands that millennial shoppers consider cool. The line, called Curated by Kohl’s , will do a deep dive into Facebook’s data to identify brands in numerous categories that resonate with shoppers. Facebook-curated brands launch in 2020.

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The Year In Data: Measuring 2020’s Payments Innovation

PYMNTS

Key Data Points: Consumers are performing 12 percent more activities at home in 2020 than they did in 2019 and making purchases during 12 percent of those activities, on average. Key Data Points: 46 percent of SMBs experienced an increase in demand for their products or services. percent made purchases via mobile in the last 24 hours.

Data 277
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Holiday 2020: Consumers Will Spend Less Overall, Spend More Time Online

PYMNTS

It’s just a week into the earlier-than-usual 2020 holiday selling season and already three facts are clarifying the retail picture: consumers are going to spend less overall, they are going to spend more time online and they don’t want to touch anything in the process. percent of millennial consumers say the same. percent of responses.

Online 159
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New Data: Consumers Want Banks To Use Location Data To Keep Accounts, Transactions Fraud-Free

PYMNTS

Being granted access to their customers’ true geographic locations could give financial institutions (FIs) crucial access to data that could protect consumers’ accounts, especially as more of them use mobile channels to shop and pay. consumers who own internet-connected devices and who use their credit or debit cards at least monthly.

Fraud 171