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Deep Dive: Safeguarding B2B eCommerce And The Corporate Customer Experience

PYMNTS

B2C trends are bleeding into the B2B space and forcing corporate sellers to become digitally savvy — and fast. The trend is unlikely to abate as younger generations gain greater influence in corporate buying. Balancing robust security and seamless B2B purchasing experiences will allow ambitious vendors to get ahead.

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Klarna: Financing Better Customer Experiences

PYMNTS

GhostBed customers are now presented with two Klarna financing options at checkout along with the ability to purchase using their existing credit or debit card. Billingsley said this experience provided an opportunity for the company to really tune into the voice of the customer and use that feedback accordingly.

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The Great Credit Card Program Outsourcing Debate

PYMNTS

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. Do FIs want to navigate card programs through that?”. Near-Term Challenges.

Cards 140
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6 Digital Transformation Trends Highlighted at FICO World 2022

FICO

6 Digital Transformation Trends Highlighted at FICO World 2022. From BNPL to automated decisions with a human face, digital transformation trends are changing the way businesses work. Innovation in digital transformation and emerging trends were firmly front-of-mind this year at FICO World 2022. Tue, 07/02/2019 - 02:45.

Trends 52
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2020 To Mark A Turning Point At The Point of Sale

PYMNTS

— or, say, personalized robots that go out and do the shopping for customers, wielding digital wallets connected to their accounts, and bringing home goods in fair weather and foul. However, looking out a year gives a glimpse of the trends in place, and the ripple effects that translate into seismic currents and sea change.

eBook 170
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Trust And Speed Light A New Path To Omnichannel Retail

PYMNTS

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. That’s because the largest combined consumer group today — probably one of the largest combined consumer groups in history — consists of millennials and Generation Z. Trust Issues.

Retail 137
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Amid Innovation And Disruption, Travel And T&E Strive Toward An Omnichannel Ideal

PYMNTS

Functioning as a subsidiary of ARC, nuTravel will enable its new parent to, according to a statement about the deal, “accelerate its offerings of feature-rich, omnichannel retailing solutions to airlines, travel agencies and corporate travelers to provide an integrated customer experience. Bigger Trends. Other Areas of Change.