Perficient
JANUARY 22, 2021
Customers “sell” their data all the time in the form of loyalty and rewards programs. For example, if I trade my credit card points for cash, the organization knows that I might have some immediate needs that money can help solve. This idea extends to every piece of customer loyalty.
PYMNTS
JANUARY 30, 2020
BMO expanded its footprint to the United States by purchasing Harris Bank of Chicago in 1984. The bank now handles $512 billion in assets for more than 12 million customers, many of whom have undergone their own personal banking transformations. “We The instant-issue functionality also comes in handy for lost debit cards.
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PYMNTS
NOVEMBER 25, 2019
Near-field communication (NFC) has emerged as an especially intriguing way for QSRs and other businesses to tie ordering and loyalty experiences to today’s mobile users’ needs. You can get rid of the loyalty card. It’s a frictionless experience.”. If you are already a member, we link you with a new pass.
Fintech Labs Insights
MARCH 14, 2024
We expect the calendar to expand as we progress through the year.
PYMNTS
MARCH 27, 2020
Consumers can now purchase nearly anything from them — health and beauty products, electronics, clothing and even groceries — with their credit cards or mobile wallets. cities, including Chicago, Milwaukee, New York City and Philadelphia, and it plans to expand to additional locations. How did that affect their loyalty?”.
PYMNTS
OCTOBER 5, 2019
This week, Chicago became the largest metro area to officially say no to library fines – joining St. Because libraries need customers to keep coming in – and they have been finding out in recent years that a late fee and a disapproving librarian create a very bad customer experience … but one that is pretty easily rectified.
PYMNTS
APRIL 12, 2016
It’s also what’s at the core of what Lawlor says USAT will launch this week at the National Automatic Merchandising Association (NAMA) OneShow in Chicago (April 13–15). Building upon that, the focus in self-serve retail is now turning towards the further enhancement of the customer experience.
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