PYMNTS

DECEMBER 26, 2018

It has been a busy year in the world of mobile commerce, particularly with retail apps. Merchants from grocers to quick-service restaurants (QSRs) and gas stations rolled out new ways for consumers to transact from mobile ordering to scan-and-go checkout in 2018. Apps As Mobile Ordering Tools.

Retail 136

Retail Mobile Miami Dallas 136

PYMNTS

APRIL 4, 2019

Out of the haze of uncertainty emerged a new mobile network, and from the new mobile network came new retail applications and experiences, all taking advantage of the faster speed of the technology, and the potential to reduce friction. 5G Retail Deal. 5G Retail Deal. VR Retail Growth.

Retail 177

Retail Mobile Course Branding 177

PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

Retail 309

Retail Online Maine Branding 309

PYMNTS

OCTOBER 15, 2020

“We look at it as a conversation that drives action, which has a consequence for everything from a purchase to a loyalty program,” Mike Herrick , SVP of technology at customer engagement platform Airship , told PYMNTS. It can drive user attention effectively, and it personalizes the way our technology works.

Retail 188

Retail Technology Branding Mobile 188

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. percent of respondents in an early March survey said they were using their mobile devices to shop more often. The mobile linchpin .

Retail 243

Retail Online social media Mobile 243

PYMNTS

DECEMBER 16, 2020

Digital sports entertainment and gaming industry platform DraftKings — known for its top-rated daily fantasy sports and mobile sports betting apps — today announced an agreement with InComm Payments , a global leading payments technology company, to launch an industry-first retail gift card. . DraftKings reported on Friday (Nov.

Retail 230

Retail Cards Payments New York 230

PYMNTS

NOVEMBER 19, 2019

Wrench is serving as a mobile source of mechanics – and saving consumers a trip to the auto repair shop. In retail, the Flat Tummy Instagram brand was able to make an effective algorithm that could accurately predict the effect an influencer would have on pushing its line of teas.

Retail 101

Retail Technology Innovation Data 101

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. billion for retail and marketing in the year 2022, with revenues from VR initiatives expected to increase by 3,000 percent over the next four years. and Europe by 2022.

Retail 192

Retail San Diego San Francisco Branding 192

PYMNTS

JULY 9, 2019

Retailers surely have more than enough to worry about these days. For one, the pace of innovation keeps speeding up – and that holds true for all types of retail niches, from apparel to grocery to others. Fast on the horizon, of course, is the new mobile network technology called 5G. 5G and AR.

Retail 194

Retail New York City Mobile Innovation 194

PYMNTS

MARCH 17, 2020

eCommerce’s rise has only made designing retail showrooms more complex, however. Digital brands lack brick-and-mortar stores’ advantages — customers cannot feel fabric textures or see electronics’ resolution qualities. Merchants need to bridge this gap as digital connectivity pushes the retail world’s boundaries.

Retail 143

Retail Millennials Tools social media 143

PYMNTS

OCTOBER 21, 2016

The movement toward mobile payments has been a strong one, but brands and retailers have been slow to adopt to that change, according to a recent report, NewStore’s eponymous and inaugural NewStore 2016 Mobile Retail Report. All categories were judged on technology implementation.

Study 100

Study Retail Mobile New York City 100

PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. And retailers that deploy experiential tactics drive repeat purchases at rates nearly twice those who don’t.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

MAY 8, 2020

Dispatching one of New York’s elite styling teams exemplifies the new face of “ clienteling ,” the retail practice of assigning sales associates to individual, high-value customers. The practice enables retailers to go above and beyond standard customer service at a time when that extra mile is sorely needed.

Retail 151

Retail New York City Branding New York 151

PYMNTS

JULY 29, 2016

Fashion moves fast, but not always when it comes to the technology underpinning the ideally seamless transactions. For now, though, Inditex — owner of brands like Zara, Massimo Dutti and Oysho — is doing what it can to bring its fashion empire into the age of mobile payments.

Branding 100

Branding Mobile Payments Retail 100

PYMNTS

AUGUST 16, 2019

Brick-and-mortar retailers are teaming up with social media platforms to curate labels for their stores and their websites. Kohl’s , for instance, will bring emerging brands to over 50 physical retail locations and online starting in the fall through Curated By Kohl’s. In Other Brick-and-Mortar News.

Branding 101

Branding Retail social media Houston 101

PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). LISNR Case Study. The basic idea behind LISNR is to send data securely via audio. Customer Journey.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

APRIL 7, 2017

A world without checkout lines and a farewell to the fat wallet were just some of the tantalizing outcomes foreseen as mPOS devices started to make their way into retail stores years ago. Alas, consumers and merchants are still awaiting the realization of the envisioned blissful, wait-free retail utopia that was envisioned a while back.

Mobile 124

Mobile Retail Payments Trends 124

PYMNTS

MARCH 25, 2019

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. They can also help capture the ages, genders and emotions (in some cases) of shoppers.

Retail 198

Retail San Francisco Houston Branding 198

Payments Dive

AUGUST 22, 2017

As retailers and restaurants consider whether to deploy new consumer offerings such as a loyalty program, branded app or mobile payments, executives must consider whether such efforts help them acquire more customers to get them into storefronts more often while coaxing them to spend more money.

Technology 210

Technology Branding Retail Mobile 210

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. Technology that lets diners place their orders for pickup or delivery has become more common, and mobile devices are serving more restaurant functions than they have in the past.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

AUGUST 9, 2017

A lot of the mobile experience is about convenience, that everything consumers need is all in one place. But do mobile phone calls match the quality of a landline call? When it comes to shopping, can mobile platforms replicate, or even improve upon, the brick-and-mortar shopping experience? Making Mobile Experiential.

Mobile 110

Mobile Retail Metro Online 110

PYMNTS

NOVEMBER 9, 2020

The new branding centers on pharmacists and a more holistic approach to health and wellness. The new branding and ad campaign position Rite Aid pharmacists as whole health advocates within their communities. A recent partnership with Instacart made delivery of non-prescription items available across the chain’s entire retail footprint.

Retail 173

Retail Community User Experience Training 173

PYMNTS

FEBRUARY 7, 2020

Brick-and-mortar retailers are testing convenience store designs that let consumers skip the checkout line and pay for their purchases with their mobile phones. 7-Eleven President and CEO Joe DePinto said in an announcement , “Retail technology is evolving at a rapid pace, and customer expectations are driving the evolution.

Retail 143

Retail Dallas Massachusetts Technology 143

PYMNTS

JUNE 16, 2020

As a next step in the direction of a digital-first, omnichannel experience, David’s Bridal is teaming with mobile wallet marketing automation platform Popwallet. Popwallet’s technology will enable David’s Bridal to provide shoppers with connected and personalized experiences with dynamic coupons, rebates and offers, among other elements.

Mobile 169

Mobile Marketing Marketing Automation Customer Experience 169

PYMNTS

JANUARY 14, 2020

Retail is about more than the products being sold or the technology being used. That change is being reflected at the NRF annual event commonly called “Retail’s Big Show,” which ends on Tuesday (Jan. We built all of these mobile commerce things, but retailers still had all these physical stores,” Levene told NRF.

Retail 131

Retail New York City Training New York 131

PYMNTS

AUGUST 24, 2020

Consumers are unlikely to return to stores and business districts in the near future, nor can businesses simply rely on longstanding relationships with suppliers and retailers to keep production lines moving and shelves stocked. To learn more about what these trends portend for established brands and companies, download the report.

Retail 216

Retail Report Case Study Study 216

PYMNTS

JANUARY 10, 2020

Coffee retailers are tapping into digital technology that helps them grow their reach beyond their stores, especially in China, where competition has been brewing between Chinese coffee chain Luckin Coffee and Starbucks. Luckin is hardly the only retailer tapping into the potential of vending machines.

Retail 131

Retail Detroit Michigan Branding 131

PYMNTS

MARCH 19, 2018

In an effort to make checkout easier for customers, Macy’s plans to roll out mobile checkout in its brick-and-mortar stores. The technology, which is powered by the retailer’s mobile app, is expected to be deployed to all of Macy’s full-line stores by the end of the year, CNBC reported.

Mobile 143

Mobile Las Vegas New Jersey New York 143

PYMNTS

JUNE 4, 2020

Online commerce has soared during the pandemic, prompting retailers of all types and sizes to leverage how they use digital channels to bring back customers while a full return to physical retail remains months away. The remote client communicates with the live clerk via a mobile device or laptop messaging.

Retail 132

Retail Branding Online New York 132

PYMNTS

JUNE 14, 2018

And though this market presents brands with a large audience of potential customers, will digitally native millennials tune in to a shopping network? The mobile game show HQ Live Trivia, already counts up to two million participants per game. However, the platform does send the proceeds to the brand, less any money donated to charity.

Millennials 118

Millennials Branding Mobile Apple 118

PYMNTS

MARCH 11, 2020

With personal interactions under scrutiny due to the COVID-19 disruption, it’s a good time for retailers to take stock of their mobile and online commerce capabilities and technologies. We are committed to providing the technology that can help companies adapt to these pressing changes quickly and efficiently.

Retail 151

Retail San Francisco Training Video 151

PYMNTS

SEPTEMBER 14, 2018

Cashierless stores aren’t just for mega retailers like Amazon to sell prepared food from their kitchens or products from other producers: Beverage brands, among other companies, are getting into the action and choosing this checkout experience for stores that showcase their own products IRL (“in real life”) as a marketing tool.

Branding 139

Branding Marketing San Francisco Seattle 139

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. According to a new report , the retail chain, hoping to reduce checkout theft, is turning to cameras powered by AI, with deployments underway in some 1,000 stores.

Retail 184

Retail Innovation Examples Online 184

Payments Source

MARCH 2, 2018

Even if most consumers aren't leaving their plastic cards at home in favor of mobile wallets, the very idea of using a mobile wallet is no longer cutting-edge. But a few companies go the extra mile.

Mobile 77

Mobile Branding Technology Cards 77

PYMNTS

JANUARY 29, 2020

And in restaurant innovation, Domino ’s has become a leader in mobile and digital technology as it blazes its own path in the quick-service restaurant (QSR) world. 2019: The year Instagram rolled out in-app checkout for brands. 38 percent: Share of consumers who use their mobile devices to peruse menu items.

social media 130

social media Technology Video Mobile 130

PYMNTS

JUNE 13, 2019

Retail is getting more visual, and that stands to be the case for locally-focused merchants as they compete for attention and consumer dollars with the likes of Amazon and Walmart. Indeed, augmented reality is among the tools that local retailers look ready to adopt for further use. Contextualizing Commerce.

Retail 182

Retail Google Tools Video 182

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177