PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

DECEMBER 18, 2018

To reach digitally native consumers who are willing to buy bulky items without the traditional brick-and-mortar experience, direct-to-consumer (D2C) furniture retailers are adopting millennial-friendly business models. For starters, these retailers are turning to simple web interfaces that present information in a clear way.

Millennials 165

Millennials Branding Retail Strategy 165

PYMNTS

NOVEMBER 13, 2019

In the life of any brand, a pivot – or even a series of pivots – is normal. Times change, tastes expand and brands that don’t evolve generally don’t survive – a lesson that any number of retailers have spent the last several years learning the hard way. The big changes weren’t quite done, however.

Retail 132

Retail Branding Regional Operations 132

PYMNTS

DECEMBER 12, 2019

The obituary for brick-and-mortar retail has been written many times. About 20 percent of those surveyed said they would probably return upwards of 50 percent of their presents. Retailers need to seize the moment when shoppers return gifts. The youngest generation, Gen Z , will return the most presents.

Retail 131

Retail Milwaukee New York City New York 131

PYMNTS

JULY 9, 2019

Retailers surely have more than enough to worry about these days. For one, the pace of innovation keeps speeding up – and that holds true for all types of retail niches, from apparel to grocery to others. The emerging 5G technology has tremendous retail potential.

Retail 194

Retail New York City Mobile Innovation 194

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

MAY 1, 2020

Retail is not the same as it was at the beginning of 2020 — in fact, it isn’t the same as it was a mere month-and-a-half ago, given the quick and sweeping changes that COVID-19 has brought in its wake. Amid economic uncertainty, certain retailers are adapting and innovating in ways we haven’t seen before,” Molnar told Webster. “In

Retail 197

Retail Innovation US Customer Experience 197

PYMNTS

AUGUST 28, 2020

Gourab Basu , vice president of global network processing at Visa, tells PYMNTS how deep learning keeps card (and card not present) transactions flowing. New Report: Helping Retail Treasurers Navigate The Digital D2C Shift (“How To” Playbook). Chipotle’s Chief Restaurant Officer On What’s Next For Restaurants. Trackers and Reports.

Retail 208

Retail Los Angeles San Francisco Online 208

Independent Banker

JANUARY 1, 2022

To have a true impact on the needs and expectations of today’s consumer, financial institutions must adopt successful practices from retail sectors, such as e-commerce, travel and entertainment that successfully deliver on expectations for consistent, personalized experiences through every stage of the buying journey. Trust is earned.

Retail 103

Retail Community Branding Study 103

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. From Dunkin’ Brands to Grubhub , QSRs and ordering platforms are driving innovation with mobile ordering technology. QSRs are expanding their mobile order-ahead capabilities.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

MARCH 11, 2020

With personal interactions under scrutiny due to the COVID-19 disruption, it’s a good time for retailers to take stock of their mobile and online commerce capabilities and technologies. Several companies have stepped up this week with some innovative remote solutions. Retailers can visit the company’s partner page to start the pilot.

Retail 151

Retail San Francisco Training Video 151

PYMNTS

JUNE 10, 2020

Motivating a change in consumers or retailers is not always easy work, a reality evidenced by the plodding pace of contactless payments in the U.S. That has motivated a sea change as brands and physical retailers are working to rebuild their consumer experiences around digital, she said.

Retail 149

Retail Payments Branding Video 149

PYMNTS

NOVEMBER 20, 2020

The group was in agreement that while the rise in brands embracing direct-to-consumer (D2C) channels has gained substantial momentum, there is still much to be learned about a practice that is still very much evolving. . ; Abhishek Ahluwalia , global eCommerce growth platforms leader for Mondel?z z International ; and sticky.io

Innovation 214

Innovation Retail Online Data 214

PYMNTS

OCTOBER 29, 2020

Mastercard ’s Senior Vice President of Innovation and Startup Engagement Deborah Barta told Karen Webster in a conversation with Luis Macias , CEO and Founder of GrainChain , that COVID-19 has only intensified the issue. The question “where’s my stuff?” They can get paid late, he noted, or go hungry. We see it every day.

blockchain 233

blockchain Innovation Regional Technology 233

PYMNTS

JUNE 5, 2018

However, for SSENSE (pronounced essence), at its first retail location, the Canadian eCommerce brand turned physical retailer has opted for a slightly different flavor. And it is an idea from which bigger brands are beginning to borrow. SSENSE has a really great mix of high-end, contemporary and emerging designers.

Branding 116

Branding Millennials Retail Online 116

PYMNTS

DECEMBER 18, 2019

You can count on at least one thing for retail in 2020: Things will get much more personal. Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing. Many retailers are relying on AI to enhance personalization. Terms of the deal were not disclosed.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

DECEMBER 31, 2020

As much as a click from the Kardashians helped spread the brand awareness and jump-start his company, Molnar said, as a spending trend among young consumers set the stage for BNPL's success. Fast-forward to the present, and Afterpay now counts more than 11 million active customers at 63,000 retailers – and most recently reported doing $2.1

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

OCTOBER 9, 2019

But social media is also driving retail innovation, and those trends are going to help shape commerce in the all-important fourth quarter and beyond into the 2020s. One recent example of the intersection of social media and retail comes from Facebook-owned Instagram. Regulation might be in the future. Amazon Stumbles.

social media 118

social media Retail Tools Examples 118

PYMNTS

SEPTEMBER 19, 2017

In data that will likely surprise anyone who has avidly watched retail over the last few years, the market is trending strongly toward same-day delivery. According to the “2017 Digital Commerce Benchmark Survey,” conducted by Boston Retail Partners (BRP), some 65 percent of retailers will offer same-day delivery within the next two years.

Retail 101

Retail Boston Study Branding 101

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. Retailers must, therefore, assess what type of shopping experiences consumers are searching for, as well as how to provide swift payments.

Online 241

Online Payments Retail United States 241

PYMNTS

APRIL 19, 2019

To let shoppers experience their products in person, brands are opening brick-in-mortar stores in major shopping destinations, even as major retailers are closing stores across the country. Tivoli Audio , which is a 19-year-old global brand, opened a 500-square-foot store on Boston’s famed Newbury Street in a brownstone.

Retail 144

Retail Branding Boston Online 144

PYMNTS

NOVEMBER 16, 2018

Big brands are opening big stores in big cities, but Nike is taking a decidedly digital approach with its New York City flagship: that is, the customer payment and shopping experience in the new space is powered by mobile technology. In Other Brick-And-Mortar Retail. The retailer’s comparable sales slid by 5.4

Training 150

Training Retail New York City Branding 150

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 127

Retail social media Online Mobile 127

PYMNTS

JANUARY 15, 2019

The team at my Mystore-E believes they can solve that problem, with an AI tool called Tore-E that is specifically designed for retail environments. Our goal is to create a personalized shopping experience that benefits retail stores, while also catering to the customers’ wants, needs and style preferences.”.

Retail 124

Retail Ohio Tools Data 124

PYMNTS

OCTOBER 11, 2018

Consumers expect fast, efficient service that barely requires them to look up from their smartphones, and the modern QSR needs to innovate accordingly. and Canada, plus the innovation cues it’s taking from outside the restaurant industry. Attention To Innovation. This is where we are in QSR.

Innovation 158

Innovation Mobile Online Customer Experience 158

PYMNTS

APRIL 12, 2016

That’s the mantra of innovators everywhere. It’s what’s turned the retail word upside down as consumers with their mobile devices have decided they’d rather buy from their couch with their mobile phone than schlep to the mall. In other words, kick the door wide open to remote retail. Meeting the consumer where they are.

Retail 100

Retail Technology Chicago Samsung 100

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 114

Retail social media Online Mobile 114

PYMNTS

AUGUST 10, 2018

Traditional retail locations, ranging from fashion and home furnishings to hardware and department stores, have been forced to make significant changes in the face of heightened competition from eCommerce giants like Amazon and omnichannel powerhouses, like Walmart and its online unit, Jet.com.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

PYMNTS

OCTOBER 30, 2019

The 5G mobile network technology revolution is on, and you can bet that retail will be one of the places where this all plays out. They are betting that the emergence of the latest generation of wireless technology will power innovation from smart homes to automated factories. As the debut of 5G devices supercharges demand, Apple Inc.

Retail 100

Retail Apple Analysis Mobile 100

PYMNTS

AUGUST 10, 2017

Bank officials touted the innovation as a form of insurance against fraud, and so far, it seems to be just that. Santander’s Head of Technology Innovation, Ed Metzger, was quoted as saying: “The worlds of technology and banking continue to evolve at pace, working hand in hand to deliver a friction-free user experience.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

OCTOBER 18, 2019

Augmented reality (AR) is getting a new look in retail – with one of the most recent developments coming from Target. News recently emerged that Apple is working with third-party brands to launch augmented reality glasses in the first half of 2020. AR glasses present digital information as if it exists in reality.

Retail 101

Retail Analysis Mobile Examples 101

PYMNTS

APRIL 7, 2016

While the line between online and offline commerce continues to blur, there has remained at least one retail category that appears to be safe from ever losing a brick-and-mortar element entirely: apparel. Herein, we present two current examples of those divergent tactics. Cadillac Drives Into Retail Space (No Injuries Reported).

Retail 100

Retail Online Branding New York 100

PYMNTS

JULY 11, 2016

Well, we’re talking about creative and innovative packing as the next big thing in retail. But lately, that’s all started to change, as many retailers are embracing bolder, more colorful and less “square” boxes as a way to make their products stand out on the ever-crowded shelves of retaildom.

Retail 100

Retail Branding Innovation Trends 100

Celent Banking

APRIL 28, 2017

As sharp-eyed Celent retail banking subscribers know, I'm an avid collector of good analogies. My favorite and I believe useful analogy for banking system engineering is that of automobile engineering, an industry that has a similarly colorful past and has been marked by fits and starts of innovation over the past 120 years.

Innovation 150

Innovation Detroit Community Bank Strategy 150

PYMNTS

JUNE 27, 2016

By now, it’s a well-accepted fact that brick-and-mortar retailers will do just about anything to turn uncommitted buyers both online and on the sidewalk into in-store conversions. Regardless of Barnes & Noble’s culinary expertise, it’s hard to begrudge Boire and the brand for their efforts.

Retail 102

Retail Branding Conference Online 102

Celent Banking

MARCH 16, 2015

This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. Many presenters discussed developing non-traditional revenue streams. Presentations focused on targeted marketing for “moneyhawks” , new P2P models (e.g. Presenters proposed some solutions.

Conference 100

Conference Retail Community Community Bank 100

PYMNTS

JUNE 2, 2016

The common theme to all the “stores of the future” currently under construction across the retail landscape is the centrality of the consumer and the necessity of rebooting the shopping experience. Yes, the future of retail might just be in a mall right now, which was probably a plot twist you weren’t expecting.

Retail 100

Retail Innovation Mobile Technology 100