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[Podcast] What If? So What? Episode 4: What if Every Brand Went Direct to Consumer?

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In a world where retail has changed and consumers remain at home, how do brands reimagine the task of getting products to customers? podcast , we interview Jon Bostock, best-selling author, innovator, co-founder and CEO of Truman’s and learn how brands that innovate will win in a rapidly changing digital-first economy.

Branding 441
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InsureTech Connect 2022 Recap: Key Themes Include Data, Personalization, and Embedded Insurance

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Roaming the convention floor, I found several exciting paths the industry is headed down and how it aligns with our view of digital modernization: Data is everywhere. Data and analytics remain key investment areas for insurance operations. Embedded Insurance is a rapidly evolving distribution channel.

Data 275
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Unwrapping Chipotle’s Evolving Digital Ordering Strategy

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Fast casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. The company has since expanded its digital ordering portfolio to include artificial intelligence (AI)-powered phone ordering, drive-thru pickup lanes and a reordering feature through Amazon’s Alexa. .

Strategy 130
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Your Guide to Healthcare Personas

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They indicate not just one overarching message, but the finer points of what motivates them, what stops them, what expectations they have for your brand, and more. We understand her concerns and want to build structures, designs, and content that truly meet her needs. But she feels real now. How do I choose my healthcare personas?

UX 332
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Ahold Delhaize USA Launches Peapod Digital Labs

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Ahold Delhaize USA , the supermarket operator, announced news on Tuesday (May 22) that it is creating a new entity dubbed Peapod Digital Labs, which will drive digital and eCommerce innovation. In a press release , the company said it has named JJ Fleeman as president of Peapod Digital Labs and chief eCommerce officer.

Branding 100
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Why Restaurants Are All In On Kiosks, AI Tech

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To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. Restaurant Brands International CEO Jose Cil told CNBC , “We thought the coffee subscription would be a good way to bring people in, raise some excitement at Burger King.” More than half — or 54.2

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Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

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The QSR began as a hot dog stand in New York City’s Madison Square Park in 2001 and has since grown to become a global brand, with more than 250 locations around the world. . Restaurants around the nation are still working to shake off the pandemic’s effects, even as they invest in digital solutions to meet customers’ new habits.