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Thoughts from American Banker Retail Banking Conference 2015

Celent Banking

This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. The conference was well attended, with broad representation from all institution sizes and markets. A regional bank poll of millennials found that not one could name a community institution in their area.

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Kohl’s Redoubles Omnichannel Efforts Amid Rise In Digital Sales

PYMNTS

Kohl’s Corporation CEO Michelle Gass said in a fourth-quarter earnings conference call with analysts that investments in technologies such as its mobile app, and buy online, pick up in store (BOPUS), among other initiatives, are “resonating” with the company’s shoppers while bolstering traffic and sales. Rewards and Millennials.

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QSRs Battle For US Sales With Online Delivery And Payments

PYMNTS

Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery options and, yes, nacho fries. McDonald’s CEO and President Steve Easterbrook told the Bernstein Strategic Decisions Conference in New York that the company sees great potential in delivery.

Online 101
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How J.Crew Is Dipping Into Amazon’s Waters

PYMNTS

Big brands have a complicated relationship with Amazon : The eCommerce retailer serves both as a potential competitor and as a retail partner that could open up new sales channels. Among others, J.Crew has joined the likes of Nike and Party City to become the latest brand to offer its products through the eCommerce site.

Branding 101
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Cereal Makers Aim To Move From Sweet Tooth To Healthy Profit

PYMNTS

To add value and give products a health halo, cereal brands incorporate ancient grains, superfoods, probiotics, or seeds and nuts.”. Mintel found that 51 percent of consumers aged 18 to 24 agreed that ‘eating my favorite brands reminds me of childhood.’ The past few weeks have seen all of these trends – and more – manifest themselves.

Trends 160
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Loyalty Rules: Personalization Drives Retail Connection

PYMNTS

To truly stand out from the crowd, brands must go beyond the transaction and create enhanced experiences and engagement opportunities across the entire customer journey,” the report states. “On Consumers are wary of excessive data collection and prefer that brands use information specific to the program.

Retail 131
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Shoot and score: Tips for winning a new business valuation client

Abrigo

Of all 30 NBA teams – from first place standing in the Eastern Conference to last place in the West – players are making fewer than half of their shots from the field. Generation X and Millennials increasingly supplement their online research with social media searches.