PYMNTS

OCTOBER 15, 2020

“We look at it as a conversation that drives action, which has a consequence for everything from a purchase to a loyalty program,” Mike Herrick , SVP of technology at customer engagement platform Airship , told PYMNTS. It can drive user attention effectively, and it personalizes the way our technology works.

Retail 188

Retail Technology Branding Mobile 188

PYMNTS

SEPTEMBER 3, 2020

“And in many places, for the first time, our retailers are open to it. They want to build a mobile wallet, but not like the ones of the past that acted as repositories for credit and debit card information. They're seeing this as an opportunity to change and shift.”. But although they want mobile, they aren’t looking for the 1.0

Mobile 289

Mobile Retail Apple Payments 289

PYMNTS

DECEMBER 21, 2020

Kroger customers can now expediently and simply order gift cards for curbside pickup in addition to their supermarket items at 1,900 of the chain’s locations throughout the nation, according to a Monday (Dec. 21) announcement from Blackhawk Network.

Cards 159

Cards Branding Customer Experience Innovation 159

PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Last week, Constellation Brands purchased Empathy Wines , a direct-to-consumer (DTC) eCommerce business that sells wines from California vineyards. That quarter, Nike CEO John Donahoe said that digital represented 30 percent of Nike’s sales.

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

JANUARY 31, 2020

We have deep dives into virtual card adoption and self-service technology, as well as a report on Kobe Bryant’s legacy. Bank Is Doing to Drive Virtual Card Adoption. Accounts payable (AP) professionals and vendors still have reservations about adopting virtual cards despite their many benefits.

Cards 131

Cards Technology social media Meeting 131

PYMNTS

MARCH 25, 2019

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. They can also help capture the ages, genders and emotions (in some cases) of shoppers.

Retail 198

Retail San Francisco Houston Branding 198

PYMNTS

SEPTEMBER 14, 2018

Cashierless stores aren’t just for mega retailers like Amazon to sell prepared food from their kitchens or products from other producers: Beverage brands, among other companies, are getting into the action and choosing this checkout experience for stores that showcase their own products IRL (“in real life”) as a marketing tool.

Branding 139

Branding Marketing San Francisco Seattle 139

PYMNTS

AUGUST 28, 2020

Goldman Sachs is pondering a $2 billion venture and growth fund that could boost its stature in the world of technology investing and help it court bigger investors and investments. Gourab Basu , vice president of global network processing at Visa, tells PYMNTS how deep learning keeps card (and card not present) transactions flowing.

Retail 208

Retail Los Angeles San Francisco Online 208

PYMNTS

OCTOBER 18, 2016

In retailing, as a Nobel laureate once wrote (and sort of sang!), “the times they are a-changin” — a sentiment that extends handily to gift cards. No longer confined to being silly (or maybe saccharine) cards tucked into envelopes, gifting can be a quick and painless digital pursuit. Unless retailers make it hard.

Retail 100

Retail Cards Study Customer Experience 100

PYMNTS

JUNE 4, 2020

Online commerce has soared during the pandemic, prompting retailers of all types and sizes to leverage how they use digital channels to bring back customers while a full return to physical retail remains months away. But given the depth of losses that brands like Gucci have seen, that won’t make up the lost revenue.

Retail 132

Retail Branding Online New York 132

PYMNTS

JANUARY 24, 2020

Verizon is partnering with financial firm Synchrony to put out its own consumer card in the first half of this year, they said on Thursday (Jan. T-Mobile recently started providing banking services through T-Mobile Money, and Amazon and Uber now both offer their own branded cards. 23), according to published reports.

Cards 168

Cards Apple Mobile Branding 168

PYMNTS

OCTOBER 7, 2020

In today’s top payments news around the world, Razer Fintech and Visa have unveiled the Razer Card prepaid card, while SafetyPay has joined forces with LATAM’s Rappi. Plus, the Abu Dhabi Investment Authority (ADIA) is investing roughly $750 million in Reliance Retail Ventures Ltd. percent share of Reliance Retail.

Puerto Rico 141

Puerto Rico Cards Fintech Payments 141

PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). This QR code can lead to a more expensive transaction and a less seamless experience compared to NFC.”.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

JANUARY 12, 2021

In today’s top retail news, Dollar Shave Club (DSC)’s board of directors have named a new CEO for the brand, while Albertsons Companies registered a digital sales growth spike in its third quarter fiscal 2020 results. Plus, Salesforce has revealed a new loyalty management platform for companies.

Retail 145

Retail Branding Study Management 145

PYMNTS

MARCH 4, 2020

That’s one of the conclusions drawn from a new report on customer loyalty from Merkle, and it holds some clues for retailers looking to improve the recency and frequency of customer visits and purchases. “To Consumers are wary of excessive data collection and prefer that brands use information specific to the program.

Retail 131

Retail Branding Report Tools 131

PYMNTS

DECEMBER 16, 2019

Mastercard is partnering with CleverCards and Appreciate Group to offer gift cards directly to mobile wallets, Mastercard announced in a press release on Monday (Dec. The Select Digital Gift Card can be sent immediately by email, text or messaging app, and is available now as a last-minute Christmas present. billion in 2019.

Cards 131

Cards Mobile Groups Compliance 131

PYMNTS

NOVEMBER 8, 2019

The rise of unattended retail – from yesterday’s vending machines full of candy and soda to today’s upscale self-service conduits where one can get kiosk champagne at a hotel (it’s true!) – all started with digital payments. That growth came as vending and unattended retail firms struggled to compete with big-box retailers.

Retail 108

Retail Michigan Branding Mobile 108

PYMNTS

JUNE 10, 2020

Motivating a change in consumers or retailers is not always easy work, a reality evidenced by the plodding pace of contactless payments in the U.S. That has motivated a sea change as brands and physical retailers are working to rebuild their consumer experiences around digital, she said.

Retail 149

Retail Payments Branding Video 149

PYMNTS

MAY 29, 2019

The investors were led by Apis Partners LLP and FinTech investor Crossfin Technology Holdings. Although the three strong brands have been consolidated under one entity, they will continue to operate independently within their distinctive markets,” said Sureswipe MD Paul Kent, according to IT Web.

Cards 162

Cards Fintech Retail Operations 162

PYMNTS

JULY 25, 2019

Recent days have brought new evidence of the importance of robust loyalty and rewards problems in retail, an areas of ongoing innovation, and a way for merchants of all types to stand apart in a fiercely competitive industry. Retail Card Programs. The move adds to Trax’s stable of retail tech. Value of Location.

Retail 132

Retail Cards Mobile Video 132

PYMNTS

JANUARY 23, 2019

This marks a change for Target — a retailer that had, up to this point, enabled mobile pay only for its own mobile wallet app and the Target-branded REDcard linked to it. That is consistent with what we have seen around the world when it comes to contactless card adoption,” Sanford said. stores over the next several weeks.

Cards 171

Cards Mobile Study Retail 171

PYMNTS

MAY 25, 2016

To ACI Worldwide ’s top executive, that beckons toward a wholly-changing payments landscape for retailers. In an interview with Karen Webster, Philip Heasley, president and chief executive officer of ACI, stated that the biggest disruptions in retail stem from a changing of the old bricks-and-mortar (and cash register) guard.

Retail 101

Retail Cards United States Payments 101

Perficient

JANUARY 19, 2021

Much has changed in the world of commerce this year due to the COVID-19 pandemic, and retailers have had to adapt quickly to circumstances and shift their business models to thrive, especially with their return processes. How Brands are Adapting. Less mature retailers that do not automate returns often take more time to process.

Retail 309

Retail Examples Branding Cards 309

Payments Source

MARCH 22, 2018

Ecologically minded brands now have a wealth of eco-friendly card material options available to them and the right choice will serve as a simple, convenient reminder to consumers that green values run through every area of their business, writes Andrew Toon, head of retail at Thames Technology.

Retail 67

Retail Cards Branding Technology 67

PYMNTS

MARCH 11, 2020

The advance of Amazon’s cashierless technology is not a new story to the retail beat as of 2020. We’re not trying to replace them,” Cameron Janes, vice president of Amazon’s physical retail division, told CNBC. “I Shoppers enter the store using a credit card. What does Amazon’s technology cost?

Retail 130

Retail San Francisco Technology Data 130

PYMNTS

JULY 3, 2019

million from investors including Partech, Axeleo Capital, Lafayette Plug and Play and others to further develop its loyalty program integrated into credit or debit cards. Founded in 2018, Joko’s loyalty program already works with dozens of major retailers including McDonald’s, Uber, Starbucks, Zara and more.

Cards 135

Cards Fintech Retail User Experience 135

PYMNTS

NOVEMBER 4, 2019

Goldman Sachs is the lead investor in a $50 million funding round for credit card startup Deserve, CNBC reported on Monday (Nov. Deserve offers credit cards to nontraditional consumers and sells its cloud-based platform to companies wanting to launch their own branded cards.

Cards 101

Cards New Jersey Branding Apple 101

PYMNTS

MARCH 22, 2019

In such scenarios, the convenience offered by eCommerce sites falls short while on-the-ground retail wins the day. Additionally, the online conveniences offered by digitally native brands may not translate as well to storefront expansions. We can put our brands where consumers need them most,” Smith said. “We Drawing In Data .

Retail 116

Retail Branding System Data 116

PYMNTS

APRIL 19, 2019

To let shoppers experience their products in person, brands are opening brick-in-mortar stores in major shopping destinations, even as major retailers are closing stores across the country. Tivoli Audio , which is a 19-year-old global brand, opened a 500-square-foot store on Boston’s famed Newbury Street in a brownstone.

Retail 144

Retail Branding Boston Online 144

PYMNTS

MARCH 28, 2019

After styling rooms based on the tastes of their customers, online interior design platforms are branching out by offering their own direct-to-consumer (DTC) furniture brands. The pieces also ship within 15 days, which Wood says sets the line apart from traditional retailers and some DTC companies. The Interior Design Platform.

Branding 145

Branding United States Retail Online 145

PYMNTS

NOVEMBER 8, 2019

If so, one can probably remember the fantastical predictions that, before too long, brick-and-mortar retail would go the way of the horse-and-buggy. Physical retail may be going through some tough times. You really want to experience a moment of time with the brand and their story. Remember those first giddy days of eCommerce?

Retail 103

Retail New York City Branding New York 103

PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. The webinar featured Karen Webster from PYMNTS and Amy Parsons, senior vice president of global acceptance at Discover Financial Services and its payments brand, Discover Global Network.

Retail 137

Retail Millennials New York City social media 137

PYMNTS

APRIL 1, 2019

Some of the minds behind direct-to-consumer (DTC) brands are inspired by their personal experiences. Higher-end retailers, however, were charging $4,000 to $5,000 for a set of outdoor furniture. Yardbird’s concept, which has grown into a brand with an eCommerce website and a showroom in Minnesota, offers 10 furniture collections.

Branding 123

Branding Minnesota Marketing Company 123

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. Rewards can help lure customers to a brand and keep them there. In a recent survey by Vantiv and Socratic Technologies, across 500 consumers, findings indicated that these buyers held, on average, 2.1 credit cards, 1.3 debit cards and 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. Mastercard will work with Adyen, Digital River, Stripe, Square, Worldpay and its own eponymous gateway services to bring tokens to retailers.

Cards 150

Cards Security Online Branding 150

PYMNTS

DECEMBER 23, 2016

This holiday season, studies say consumers are holding retailers to a higher standard than in past years. But brands, merchants and retailers are lacking when it comes to keeping pace with those expectations. Mobile experience received a C+ grade because only 22 percent of brands and retailers offer a mobile shopping app.

Retail 100

Retail Mobile Branding Customer Experience 100

PYMNTS

FEBRUARY 11, 2019

A common, enduring fantasy for many consumers — a group that likely includes many PYMNTS readers and writers — is walking into a high-end retail store, chain or boutique that sells luxury brands , and spending vast sums on the best clothes, shoes, handbags, watches and other items. All problems bring business opportunity, though.

Retail 141

Retail Branding Tools Comparison 141