PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. About three-quarters of Gen Zers also like to shop in stores that provide an “engaging in-store experience,” so think brands like Forever 21 or Urban Outfitters.

Study 100

Study Millennials Retail social media 100

PYMNTS

APRIL 23, 2019

This might be a ploy to retain T-Mobile customers, but it’s also intended to appeal to consumers without any real affinity for a more traditional financial services provider, including the highly coveted millennial, as well as the unbanked and underbanked. survey by PYMNTS found an openness among U.S. In fact, 72.4 Overall, 57.5

Millennials 145

Millennials Mobile Study Branding 145

PYMNTS

DECEMBER 11, 2020

Capital One Halts BNPL Transactions On Its Credit Cards. Capital One Financial Corp is putting a stop to buy now, pay later (BNPL) transactions on its credit cards, calling the dealings “ risky ,” for both consumers and banks. Report: Millennials, Buy Now Pay Later And The Shifting Dynamics Of Online Credit.

Trends 175

Trends Fraud Millennials Community Bank 175

MyBankTracker

OCTOBER 27, 2020

When picking a credit card, it’s tough to resist the allure of big rewards. In a year-long MyBankTracker survey, nearly 3 out of 4 respondents (72.6%) preferred to receive cash back rewards on their credit card purchases. of respondents had specific spending categories in mind for their next credit card while 47.3%

Study 52

Study Cards Survey United States 52

PYMNTS

FEBRUARY 13, 2020

While the company is known for its payment solutions aimed at fuel for fleet services, it also has grown its corporate card and U.S. ” Smith noted that both fuel and healthcare contributed to the strong performance, pointing to integrations with Noventis, Discovery Benefits and Go Fuel Card as examples of its core success.

Millennials 150

Millennials Examples Cards Groups 150

PYMNTS

DECEMBER 4, 2018

For many consumers, perks are a key driver of their credit card choice, whether it’s airline miles, cash-back or points that can be redeemed for a variety of items. These perks have been an advantage for credit cards, but could that erode as, say, Alipay offers integrated loyalty programs? The Millennials Cometh.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

FEBRUARY 6, 2020

What brand doesn’t want to sit next to Beyonce or Kim at a fashion show? “I It’s also typically fairly fast moving, but for Klarna it gets us close to great brands. We want those great brands to adopt Klarna.”. The brand will host a pop-up store where attendees can shop straight from the presentations on-site.

Retail 142

Retail New York Branding Millennials 142

PYMNTS

MARCH 2, 2018

Several major banks and FIs — including Bank of America, Discover and Wells Fargo, among others — offer cash back rewards on their credit card products to entice customers and encourage brand loyalty. Despite incentives, a new study found debit cards appear to be more popular than credit cards, especially among younger customers.

Millennials 101

Millennials San Diego Cards Retail 101

PYMNTS

SEPTEMBER 16, 2019

In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Bridge millennials own slightly more devices than the average consumer in our study: six devices compared to the roughly five that most consumers own. This group of 60 million U.S.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

MARCH 4, 2020

To truly stand out from the crowd, brands must go beyond the transaction and create enhanced experiences and engagement opportunities across the entire customer journey,” the report states. “On Consumers are wary of excessive data collection and prefer that brands use information specific to the program.

Retail 131

Retail Branding Report Tools 131

PYMNTS

MAY 4, 2017

As many as 56 percent of those surveyed said they were using cash as frequently as they did a year ago; 23 percent were using it more often. As for demographics, Pierce stated that tech use does indeed skew younger, but that millennials do use a hybrid of cash and digital payments. These are among the heaviest ATM users, said Pierce.

ATM 192

ATM Millennials United States Study 192

FICO

JUNE 9, 2016

Millennials, now the largest demographic group in America, are possibly the most misunderstood, elusive market ever, a notion underscored by The Wall Street Journal ’s article about the existence of $20,000-per-hour “Millennial consultants.” Millennials reward positive fraud outcomes. In Millennial parlance, that’s “harsh.”.

Millennials 40

Millennials Fraud social media Survey 40

PYMNTS

MAY 20, 2019

“Sometimes customers don’t have cash, or don’t have the right amount, and cards are fast and convenient.”. The convenience factor, he said, looms large in data tied to a Visa survey that found in the U.S., Millennials prefer to use cards for smaller transactions, namely those under $5.

San Francisco 170

San Francisco Retail Philadelphia Cards 170

PYMNTS

JUNE 22, 2017

Nearly a third of consumers today make purchases from brands that reflect their social and environmental values, according to a recent survey. With every purchase you make through your Aspiration debit card, your score changes,” Cherny said. The Right Tool for Millennial Shoppers?

Millennials 117

Millennials Digital Banking Survey Tools 117

PYMNTS

NOVEMBER 26, 2018

Nearly three-quarters – or 73 percent – of surveyed consumers who use apps to purchase gas say they are likely to shop at the station’s convenience store. Sixty-two percent of bridge millennials say that if an app is convenient, they might use it to pay at a gas station. Almost half – or 49.4

Marketing 153

Marketing Mobile Millennials United States 153

Tech and Finance

JUNE 14, 2018

In a recent blog at Articulate Communications I wrote about the number of surveys that public relations firms send out, and how useless many of them are. I just reviewed my Inbox to see what the recent evidence is…the results are below and include six surveys I have received so far today.

Survey 28

Survey Millennials Fraud Mobile 28

PYMNTS

NOVEMBER 2, 2020

“ Membership has its privileges ” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay an annual fee for one of its charge card products. As the slogan implied, being an American Express card member was the only way to unlock those benefits. Those are the 47 million U.S.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

FEBRUARY 11, 2020

If there was any stigma left about used clothing it may have been erased last week as Nordstrom put its high-end brand on what it calls “re-commerce.”. It is playing the sustainability card this year, with Fashion Footprint Calculator. We like the handle. The site’s most loyal shoppers, he said, range from teenagers to 40-somethings.

New York City 124

New York City Marketing New York Los Angeles 124

PYMNTS

FEBRUARY 4, 2020

A quick survey of the most recent edition of the PYMNTS Buy Now, Pay Later Tracker indicates that a genuine sea of change is rising when it comes to how merchants want to interact with their customers, and how consumers want to manage their transactions.

Austin 186

Austin Cards Marketing Mobile 186

PYMNTS

JANUARY 3, 2017

Rewards can help lure customers to a brand and keep them there. In a recent survey by Vantiv and Socratic Technologies, across 500 consumers, findings indicated that these buyers held, on average, 2.1 credit cards, 1.3 debit cards and 1.3 store affinity cards. It’s the psychological effect of working toward a goal.

Retail 137

Retail UX Cards Branding 137

PYMNTS

SEPTEMBER 20, 2018

Almost half – 43 percent of high-income millennials – said they would be more likely to visit a gas station if its app offered them convenience, loyalty and savings, according to the PYMNTS Paying At The Pump report. In a June interview with PYMNTS, GasBuddy CEO Sarah McCrary explained that customers rarely shop by brand.

Mobile 140

Mobile Payments Google Millennials 140

PYMNTS

AUGUST 16, 2018

Here’s what’s happening: The technology enables certain drivers of eligible Chevrolet, Buick, GMC and Cadillac vehicles to find their preferred gas stations and initiate in-vehicle payments for fuel purchases made at some 11,000 Shell-branded fuel stations in North America. But the situation changes when talking about younger consumers.

Millennials 102

Millennials Mobile Payments Survey 102

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. Source: PYMNTS.com survey of 2,683 consumers conducted between Nov.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

OCTOBER 28, 2019

But Wohlman had a hard time finding brands that “were unique but still office-appropriate.” As he noticed that many of the men back at his office had a hard time putting together corresponding outfits, Southern Scholar also includes a style card that shows consumers head-to-toe outfit options, from business casual to business professional.

Millennials 101

Millennials Cards Survey Company 101

Independent Banker

AUGUST 9, 2016

Statistics are especially compelling for those trying to attract and maintain the millennial segment. As a group, millennials switch from their primary bank at a pace nearly double the average of other age groups, and they point to high fees and poor loyalty programs as the top reasons why they are dissatisfied with their banks (3).

Community 70

Community Millennials Community Bank America 70

PYMNTS

OCTOBER 23, 2018

A survey from the Medical Group Management Association (MGMA) and Navicure found that 77 percent of group practices still do paper-based billing. It does it automatically by deducting it from your credit card without giving out that credit card info, of course.”. billion in annual improper Medicare payments. Paper Domination.

blockchain 173

blockchain Study Case Study Fraud 173

PYMNTS

OCTOBER 13, 2016

While mint chocolate chip ice-cream might be the way to a foodie’s heart, MintChip digital currency is not the way to a millennial’s mobile wallet, apparently — at least not in Liberty Village, Toronto. Samsung Pay provides gift cards from Dunkin’ Donuts, and users earn money with its own rewards prepaid card.

Mobile 100

Mobile Payments Apple Samsung 100

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. But millennials face significant headwinds in making those financial dreams a reality. get the REPORT on next generation investors. From big banks to big tech.

Millennials 77

Millennials Mobile Lending Cards 77

Banking 2020

FEBRUARY 9, 2016

Proactive banks have an opportunity to transform consumer behavior, win millennial customers and satisfy existing customers by taking advantage of the unique differentiation opportunity of mobile. This shift has caused another phenomenon: Banking with a brand-name institution is now less important to consumers.

Mobile 40

Mobile Industry Millennials Survey 40

Independent Banker

OCTOBER 29, 2014

A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. Any number of surveys also show that regardless of contrary news headlines, consumers trust banks most with their payments and identity information. Fees follow.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

APRIL 22, 2016

Particularly favored as a potential marriage that makes sense is a pairing of Acorns with Venmo, since they share a target audience of millennials with a mobile-friendly outlook. And with millennials as its targeted audience, there’s still room for mighty oaks to grow. The survey results reveal that PayPal converts online buyers 87.5

San Jose 100

San Jose Mobile Retail Survey 100

PYMNTS

OCTOBER 20, 2016

Payments providers need to bring the traditional card to life and create a real-time interactive experience for consumers.”. consumers trust traditional card providers the most, followed by providers like PayPal, banks and established tech companies. The Skymeter eliminates the need to use cash, credit cards, or a mobile phone to pay.

Apple 100

Apple Mobile America Payments 100

PYMNTS

APRIL 11, 2016

It’s not as if a person making the request for a tissue, pain reliever or bandage was specifically asking for a Kleenex, Bayer Aspirin or Band-Aid brand item. But, over many decades, these three brand names achieved such dominance in their categories that they became the most natural way for people to refer to all products in that category.

San Francisco 100

San Francisco Operations Examples Branding 100

PYMNTS

OCTOBER 16, 2017

That’s the key takeaway from a recent survey of 1,271 credit card holders exploring consumers’ motivation for signing up for credit cards with rewards. Credit card companies are not the only ones to offer cash back to their customers to retain loyalty, though. In terms of loyalty and reward incentives, cash back is king.

Millennials 101

Millennials Branding Cards Retail 101

PYMNTS

JUNE 21, 2016

This demand for timeliness and simplicity is evidenced by the demographics with which third-party delivery services are being most enthusiastically embraced: millennials, parents with children under 18, and city dwellers. During this time, you can add a promo code, change the suggested runner tip, and choose which card you’d like to use.

Resources 102

Resources Operations Technology Boston 102

NCR

DECEMBER 8, 2016

Given the millennial generation are often described as ‘digital natives’ who have grown up comfortable with technology such as online and mobile banking, this may seem like a reasonable assumption. The post Are interactive offerings the way to attract millennials? But is this necessarily the case?

Millennials 40

Millennials Survey Mobile Tools 40

PYMNTS

JULY 9, 2018

YouTube, Amazon and Twitter already offer unbundled access to NFL games , and analysts say that by 2022 , four short years from now, pretty much all TV networks will offer consumers the option of à la carte programming through a streaming option — something that nearly two-thirds of consumers surveyed in 2017 said they wanted.

Strategy 105

Strategy Millennials Online Branding 105