Cisco

MAY 29, 2019

Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue.

Customer Experience 71

Customer Experience Retail San Diego Study 71

NCR

FEBRUARY 23, 2018

This is a message that US banks appear to be hearing loud and clear, at least according to the findings of a recent study by the Federal Reserve Bank of Boston. One of the main reasons given for this was continued worries about the security of mobile payments. Mobile banking everywhere, payments less so.

Mobile 72

Mobile US Payments Study 72

Cisco

MAY 29, 2019

Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue.

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

AUGUST 4, 2016

Passport has designed similar mobile applications for the transportation systems in Chicago, Toronto and Boston. The study found that both millennials and non-millennials want to use mobile to manage finances, and cash is becoming less important to both groups.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

AUGUST 12, 2016

where a lot of international students want to study. Boston-based venture Flywire was started seven years ago to enable these high value, low transaction volume payments via any payment method to be sent by these families anywhere in the world. Online Lending. are from China, which is the largest source country. Fizzle and fail.

Lending 100

Lending Apple Cards Study 100

PYMNTS

JANUARY 15, 2018

Their study concluded that routines are shaped by how the brain’s neurons process information about the cost and benefit of switching things up – or not, and sticking with the status quo. By ordering ahead using their phones, customers are simply applying their online shopping behavior to a new, and very habituated, use case.

Innovation 109

Innovation Payments Google Training 109

Independent Banker

OCTOBER 29, 2014

As players in the Apple Pay initiative, Visa, MasterCard and ICBA Bancard are working to ensure community bank credit card customers will have full access to the mobile payments system, including its tokenization security measures. Moreover, lingering doubts over the security of mobile channels also surfaced in the Fed’s research.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

JUNE 21, 2016

Also, Mintel’s Foodservice Trends 2016 report found that 77 percent of Americans said they would use online food delivery services. Of those who already utilize these store-to-door programs, the study found that 51 percent order meals from casual dining restaurants. That’s a hearty slice of the delivery pie. About the Index.

Resources 102

Resources Operations Technology Boston 102

Banking 2020

FEBRUARY 2, 2016

Yes, retail for sure—a quick search online turns up hundreds of stories about retail omni-channel. For example, a new report from consulting firm Boston Retail Partners states 85% of retailers say that ‘unified commerce’ is a top priority for the year ahead, and many merchants are well on their way. There’s certainly a lot going on.

Retail 40

Retail Strategy Boston Industry 40

PYMNTS

NOVEMBER 9, 2020

56 percent of consumers would like more control over their own digital data, according to studies. The shift to increased transacting online means people are becoming more interested and comfortable with online banking. the Federal Reserve Bank of Boston said, “To date, U.S. In the U.S., Morgan Chase.

Fintech 285

Fintech Data Regulation Innovation 285

CB Insights

JULY 23, 2020

However, in the US, 2 out of 3 workers still feel uncomfortable returning to the workplace, according to a Qualtrics study. Beyond the office: cybersecurity and at-home network security. Challenges: health screens raise security concerns . Bathrooms: autonomous cleaning solutions. Kitchens: low-touch and voice-enabled tech.

Meeting 101

Meeting Tools Company Survey 101

CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. From one perspective, the position of management consulting as an industry has never seemed more secure. Those companies made plans.

Strategy 78

Strategy Management Analytics Tools 78

CB Insights

NOVEMBER 9, 2017

The startup, which was established in 2008, privately raised $185 million before its $100 million initial public offering was blocked by the Australian Securities Exchange last year. So its secured lender, which [founder Scott] Jones didn’t name, recently emptied ChaCha’s bank accounts. via Beta Boston.

Capital 78

Capital Company San Francisco Operations 78

PYMNTS

JANUARY 7, 2019

Payments are and will be embedded in each of these experiences, enabled by an intermediary that will authenticate the user or the user’s device and enable secure, private and interoperable commerce experiences. The How We Will Pay study, done in collaboration with Visa and published last fall, made this point quite vividly.

Mobile 205

Mobile Innovation Apple Study 205

CB Insights

OCTOBER 31, 2017

Doorman says it will no longer accept incoming shipments after September 29th and that those who use their Doorman address for online shipments should update their information. “We Raptr, the online optimization platform founded by former pro gamer Dennis “Thresh” Fong a decade ago, is about to be shuttered. Product: Raptr.

Company 78

Company US San Francisco Capital 78