PYMNTS
NOVEMBER 5, 2019
A relentless focus on customer experience and simplifying complexity are the defining characteristics of the most valuable companies in the world today. While there, Orgel was most recently involved in the launch of the new Apple Card. Flywire announced his appointment Tuesday (Nov. 5) to the newly created position.
PYMNTS
SEPTEMBER 27, 2019
An extensive analytics framework is necessary to keep this massive number of customers satisfied, however, pushing Dunkin’ to implement artificial intelligence (AI)-driven applications to enhance the mobile customer experience. Many customers were hesitant to do so, fearing security breaches.
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Fintech Labs Insights
MARCH 14, 2024
We expect the calendar to expand as we progress through the year.
PYMNTS
SEPTEMBER 27, 2017
It’s a demographic that, Berger said, is always shopping – representing a lucrative opportunity for retailers who want people to pull out their credit cards to buy things they want, but don’t necessarily need.
PYMNTS
JULY 20, 2017
Filling that hole — and making it easy for customers to get their drinks delivered right to their doors — is an area that caught the eye of many an innovator. Boston-based Drizly , which raised more than $35 million, has a foothold in 70 cities and a stated ambition to be the “Amazon of Alcohol.”
PYMNTS
JUNE 9, 2017
Those who do well have found ways to successfully fold in the in-store experience into the greater omnichannel journey. “So The retailers who play their cards right really can capture that opportunity,” Ali said. So there is growth, and there are a variety of platforms powering that growth directly or indirectly.
PYMNTS
APRIL 20, 2017
I tried last night to make a reservation from Boston to San Francisco, and it told me that I had presented it with a first: There were no flights between those two cities. The goal is to improve and up on-demand interactions to help answer account and card questions. At least that response only took a few seconds to get. Western Union.
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