Boston Cards Customer Experience Leadership 
PYMNTS
NOVEMBER 5, 2019
A relentless focus on customer experience and simplifying complexity are the defining characteristics of the most valuable companies in the world today. While there, Orgel was most recently involved in the launch of the new Apple Card. He also previously held a leadership role at m-Qube, which was acquired by Verisign.
Gonzobanker
DECEMBER 17, 2021
After leading a great and vibrant organization at Andrews Federal Credit Union, Jim and his family have taken on a new adventure, and the Gonzo team is confident Jim’s ambition and transparent leadership style will be welcome in Raleigh, N.C. Lifetime Leadership Achievement Awards. Congrats on a brave move and national recognition Jim!
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Independent Banker
SEPTEMBER 30, 2021
Once, before a holiday weekend, a customer messaged the bank to say that her ATM card wasn’t working. Hill arranged for a banker to call the customer after hours. “I If you want to develop trust on social media, you need to be there when your customers need you.”. Use these 3 technologies to safeguard customer data.
PopularBank
FEBRUARY 25, 2020
Trainees receive close mentorship from managers and advisors, participate in leadership and community activities and initiate specific projects and solutions for different business areas of the organization. One of my projects focused on Popular’s commercial credit cards. Meet Austin Parisi. Hometown: Briarcliff Manor, New York.
William Mills
MAY 9, 2018
HQ: Boston, MA. Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. HQ: Boston, MA. Key Partnerships & Customers. Founded: August 2017.
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