PYMNTS

JUNE 20, 2018

Banks are turning to digital technology to enhance the customer experience — and reduce payment friction — in an effort to boost top and bottom lines. In terms of physical locations, Washington, Boston and Philadelphia “have renewed exciting energy for us inside the firm, because they are places that we haven’t had a presence.”

Mobile 150

Mobile Innovation Payments America 150

Abrigo

MAY 8, 2024

They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience. Seeing generative AI use cases can help bankers, risk managers, and financial crime professionals better understand it.

Examples 221

Examples Fraud Resources Risk Management 221

PYMNTS

SEPTEMBER 27, 2019

An extensive analytics framework is necessary to keep this massive number of customers satisfied, however, pushing Dunkin’ to implement artificial intelligence (AI)-driven applications to enhance the mobile customer experience. Many customers were hesitant to do so, fearing security breaches.

Mobile 117

Mobile New York City Analytics United States 117

PYMNTS

SEPTEMBER 27, 2017

But despite the general interest in the area, the conversations around innovation and what’s next in technology isn’t always directed at women, or particularly tailored to their interests. We all want to know what ‘it’ is it in our technology, our clothes and our personal lives.”.

Groups 158

Groups Las Vegas Retail Branding 158

Gonzobanker

DECEMBER 17, 2021

This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. Eric has always been a student of innovation, and now at Coastal, this fearless leader has spearheaded a number of high-profile banking-as-a-service partnerships. The most important aspect of this deal is Huntington.

Fintech 143

Fintech Strategy Leadership Lending 143

PYMNTS

JULY 20, 2017

Filling that hole — and making it easy for customers to get their drinks delivered right to their doors — is an area that caught the eye of many an innovator. Boston-based Drizly , which raised more than $35 million, has a foothold in 70 cities and a stated ambition to be the “Amazon of Alcohol.”

New York 100

New York Operations Retail Boston 100

PYMNTS

APRIL 20, 2017

I tried last night to make a reservation from Boston to San Francisco, and it told me that I had presented it with a first: There were no flights between those two cities. The goal is to improve and up on-demand interactions to help answer account and card questions. At least that response only took a few seconds to get. Aeromexico.

Groups 104

Groups San Francisco New York City Cards 104