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The Role Of ATMs In Bank Omnichannel Strategy

PYMNTS

Millennials are taking a mobile-first approach to banking, driving that transformation. However, older populations — and even millennials — still need the services provided by bank branches. Since smartphones haven’t learned how to print paper money, people still must turn to ATMs for that. The ATM Opportunity.

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Main Street?s Digital Shift, ATM Innovation, PPP Loans Top This Week?s News

PYMNTS

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. Companies that didn’t have online shopping channels couldn’t sell their products, while eateries that didn’t provide online ordering for delivery or pickup couldn’t serve their diners. Innovating The ATM Beyond Cash.

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Steering Clear Of Banking’s ‘Single Point Of Failure’

PYMNTS

As Karl Kilb III, CEO of identity verification firm Boloro , told PYMNTS, when it comes to online banking, the single point of failure is the internet. Fraudsters intercept the one-time PINs and passwords that pass for security in today’s world. “If Beyond Online Banking.

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Credit Unions’ Digital Future: More Like YouTube, Less Like Online Banking

PYMNTS

As of 2019, three quarters of customer interactions with credit unions are digital — the remaining 25 percent is split between branch visits, ATM stops and call center calls. Millennials, Bridge Millennials and the rapidly up-and-coming Gen Z consumers mostly prefer digital banking as their go-to when they interact.

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Making the ATM part of a truly omnichannel service

NCR

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. A driver of change. Image: iStock/Piranka.

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Deep Dive: Digital-First Banking’s Challenges And Benefits

PYMNTS

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

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Deep Dive: Why FIs, Businesses Must Readjust Their Debit Fraud Protection Strategies In 2021

PYMNTS

Recent studies have found that debit issuers lost approximately $1 billion to fraudsters targeting transactions at the physical POS or ATMs in 2019 — and this was before the ongoing pandemic expanded fraudsters’ opportunities to launch their schemes. New Year, New Fraud Protection Strategies .

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