Insights on Business

FEBRUARY 13, 2019

How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. The big questions is what’s next?

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Albuquerque Digital Banking Millennials social media 152

PYMNTS

NOVEMBER 1, 2018

The ongoing struggle, supposedly existential in nature, that pits upstart, relatively young FinTech firms against arrogantly complacent banks for supremacy in this new and growing world of digital payments and commerce. Trust in Banks. It’s a bit more complicated than suggested by the CNBC article, to say the least.

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PYMNTS

MAY 20, 2020

COVID-19 has forced many CUs to limit their brick-and-mortar hours of operation or close their branches completely, leaving CU members to rely primarily — and sometimes exclusively — on their CUs’ digital banking options. So, how can credit unions work to stand out from their competitors when every bank is digital-first?

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Data Digital Banking Innovation Fintech 152

PYMNTS

APRIL 19, 2017

From phone support and mobile apps to ATMs and chatbots — when it comes to customer service, banking automation has come a long way. However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction. About the Tracker.

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PYMNTS

MARCH 1, 2020

This strategic partnership will facilitate workers in this segment with a bank account and empowering them [with] digital banking [solutions] as well as financial security. It’s our constant aim at NPCI to reach out to the vast unbanked population with technology innovation,” said Kunal Kalawatia, head of marketing at NPCI.

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Fintech ATM National Maine 130

Gonzobanker

JUNE 7, 2023

In mid-May, a digital bank account for the 62+ crowd debuted in the United States. At first glance, the account resembles plenty of others – free ATM access at thousands of locations, no monthly fees and no minimum account balances. It’s only a matter of time for retirees to get a rewrite of digital banking.

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Los Angeles Fintech Digital Banking Tools 133

PYMNTS

JULY 1, 2020

The details are offered in Building a Better App: Banks and the Innovation Imperative Report , a collaboration between PYMNTS and Ondot Systems, the Silicon Valley-based FinTech.

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Survey Cards Millennials ATM 183

PYMNTS

MARCH 3, 2020

Other digital-first banks are leaning heavily on ATMs to reduce their overall footprints. Recent innovations have enabled these machines to perform more functions than ever, including connecting with live tellers at off-site locations via webcams.

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ATM Fraud Study Regional 151

PYMNTS

MAY 23, 2019

Digital banking is not the main element that drives consumers toward using a credit union. According to the Credit Union Innovation Playbook , a PYMNTS and PSCU collaboration, trust is the driving factor in that choice. What a consumer is going to the bank to do matters a great deal, he noted.

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Online Millennials Digital Banking Maine 123

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Armistead also spoke to the lesson the bank is learning from smartphone apps to better serve its customers online and in brick-and-mortar locations.

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Millennials Digital Banking San Francisco Fintech 132

The Financial Brand

JANUARY 6, 2021

The post Sustaining Digital Banking Channels’ Explosive Growth in 2021 appeared first on The Financial Brand. Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.

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Digital Banking Branding Innovation Strategies ATM 43

The Financial Brand

AUGUST 30, 2020

Senior executives reveal eye-opening digital growth statistics as the megabank unveils new mobile banking features and branch and ATM plans. The post Why BofA, not Fintechs or Amazon, Should Keep Bankers Awake at Night appeared first on The Financial Brand.

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PYMNTS

JANUARY 29, 2020

Their traditional banking rivals are now supplemented by young, agile FinTechs that advertise the most advanced technology and much greater efficiency than their legacy counterparts, meaning that CUs must lean into their strengths to get ahead. Credit unions (CUs) face fierce competition in the financial industry. There’s No “I” in CU.

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PYMNTS

OCTOBER 30, 2018

Translating that trust advantage into mobile market share, however, is another matter entirely, as was discussed in a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software.

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Mobile UX Security Fintech 184

The Financial Brand

JANUARY 6, 2021

The post Sustaining Digital Banking Channels’ Explosive Growth in 2021 appeared first on The Financial Brand. Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.

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Digital Banking Branding Innovation Strategies ATM 29

PYMNTS

MARCH 7, 2019

However, the way payments innovation is pursued — and becomes reality — is changing, too. The rise of Open Banking is helping to open up payment ecosystems, encouraging collaboration between traditional financial firms and smaller, tech-focused upstarts. Making Old ATMs New(ish).

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PYMNTS

OCTOBER 11, 2017

A century later, Diebold went public and got into the ATM business. But, he added, with many banks thinking about how to leverage technology and innovation to better serve clients, getting executives to engage has become easier. That’s largely thanks to the trend of nimble FinTech startups edging out traditional FIs.

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PYMNTS

MARCH 9, 2020

It’s a fair question today, particularly as we observe the blurring of the lines between traditional banks, Big Tech and FinTechs — and as we contemplate the impact that the blurring of the digital and physical worlds has on consumers’ expectations and customer service paradigms. Seven percent (7.4) percent) or PayPal (3.2

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How To Millennials ATM Fintech 232

Fintech Labs Insights

JANUARY 8, 2017

The company announced last month that it has signed a memorandum of understanding with fellow Finovate/FinDEVr veteran Fidor Bank ( F11; FD16 ) that will make Token’s software available within Fidor AG’s digital banking and open community middleware technology, Fidor OS. Wealth Management and Investing.

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Fintech blockchain Technology Lending 12

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. Editor’s note: This week, annual interest on EQ Bank’s EQ Savings Plus account was changed to 2.25 Demographics, shmemographics.

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User Experience Digital Banking Customer Experience System 100

PYMNTS

FEBRUARY 22, 2019

Consumers take a somewhat binary view of the features and functions that come packaged as innovative: They either believe those innovations can solve problems and, therefore, embrace them or the consumers go somewhere else that offers legacy features and functions. Bank executives, Pérez noted, are waking up to this reality.

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PYMNTS

AUGUST 22, 2019

Banks are not just competing for customer engagement and retention — they are also vying for funding and resources as they overhaul their infrastructure and banking tools. The latest Digital Banking Tracker examines how legacy institutions stay competitive with challenger banks. Competition Can Lead to Innovation.

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Digital Banking Mobile Study Data 166

PYMNTS

MARCH 16, 2016

As the banking shift brought about by the rise of FinTech startups continues to disrupt the traditional brick-and-mortar banking experience to make it seamless, convenient and richer, we’re seeing all sorts of interesting partnerships and technological adoption. These innovations are about ease and security for customers.

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Digital Banking Innovation Mobile ATM 100

CB Insights

AUGUST 23, 2018

Learn about the playbooks of today’s top banks as they digitally re-position their consumer products. Today, JPMorgan (JPM) is using its capital and scale to build an entirely digital bank. JPM’s digital push, a theme it refers to as “Mobile First, Digital Everything,” is showing positive early results.

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Cards Mobile Strategy Branding 76

South State Correspondent

MARCH 28, 2022

As we pointed out, banks are in an ideal position to take advantage of these trends and grab market share back from the traditional card networks and fintechs. By combining these trends, banks will be able to create an endless supply of specialty payment products that will be able to generate fees and/or float balances.

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Payments Trends Data Fintech 195

Fintech Labs Insights

JANUARY 15, 2016

Chairman of “la Caixa” Group, Isidro Fainé underscored this point, saying that, with imaginBank , Caixabank has successfully leveraged both its “leadership in the world of innovation and mobility” and its “experience as a leading bank among the young client segment in Spain.”

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Millennials Mobile social media ATM 12

William Mills

SEPTEMBER 9, 2016

An App Store for FinTech applications. Auto-financing is ripe for innovation. 10:50 am Moonraft Innovation Labs – [link] – @moonraft. Working for the past 6 years with many banks to design their online experience. Our platform is open source, which makes it more reliable, innovative and secure.

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social media ATM Mobile Customer Experience 40

PYMNTS

JULY 28, 2020

FIs looking to craft products that appeal to tech-savvy consumers must ensure that they are reimagining how they build and launch their financial products, keeping technology top-of-mind, Michael Morris , head of technology at Australian FinTech Up , explained in a recent interview with PYMNTS. Tapping The Cloud For A Swift Innovation Cycle

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Technology Innovation ATM Security 140

PYMNTS

JULY 13, 2016

So, it follows that a company looking to build a digital bank would turn to those apps, and others like them, for inspiration. NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience.

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Digital Banking User Experience Mobile Apple 100

Lars Markull

JUNE 28, 2020

Each digital payment made or received, each ATM withdrawal, each stock trade – all of these actions generate some financial data about a user or business. Given the rapid rise of fintech and financial services, there is massive demand for this data with only limited supply.

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Fintech Data Security Policies 52

Lars Markull

JUNE 28, 2020

Each digital payment made or received, each ATM withdrawal, each stock trade – all of these actions generate some financial data about a user or business. Given the rapid rise of fintech and financial services, there is massive demand for this data with only limited supply.

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Fintech Data Security Policies 59

PYMNTS

JUNE 1, 2020

Banks worldwide are undergoing digital transformations to provide the latest and most advanced services and technologies to their customers, such as remote loan applications, video tellers and biometric-enabled ATMs. They require cooperation from FinTechs and other third-party developers to become a reality.

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Data Fintech Security ATM 146

PYMNTS

JUNE 27, 2019

Broadly speaking, CO-OP is a financial technology (FinTech) company that offers debit and credit processing solutions; operates the largest ATM and shared branch networks for thousands of credit unions in the United States; and offers a comprehensive set of online and mobile banking solutions.

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Payments ATM Lending United States 100

PYMNTS

MAY 21, 2016

In partnership with Nuance Communications, the same Massachusetts-based company behind the voice of Siri, the bank is piloting the technology in order to initially promote voice-activated functionality around spending tracking. To download the May edition of the Digital Banking Tracker™, click the button below. Phenomenal.

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Technology Trends Maine Digital Banking 115

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. Paul Murphy, founder of Murphy & Co.

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Fintech Community Regional Technology 195

NCR

FEBRUARY 7, 2017

But traditional channels like the ATM and branch network are just as significant if FIs want to deliver coherent, consistent omnichannel banking at as many self-service channels as possible. Cash isn’t going anywhere. What happens if a customer’s biometric data is stolen or compromised, for example?

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Trends ATM Fraud Course 40

PYMNTS

APRIL 30, 2018

Travelex is a global financial company with 1,500 stores and 1,250 ATMs at ports of entry and tourist locations worldwide. She may be an innovator establishing and building a company, or trying to grow an existing one that needs greater distribution. How can we become the FinTech bank for the global nomads?” Manghat said.

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blockchain Innovation National Company 101