Banking Exchange

FEBRUARY 22, 2021

The bank is reopening revamped branches, while others are adding physical branches in face of online shift Community Banking Feature3 Feature The Economy Financial Trends Lines of Business Retail Banking Branch Technology/ATMs.

Hawaii 78

Hawaii ATM Community Bank Community 78

ZootBlog

FEBRUARY 12, 2016

How long should it take to add your spouse to your bank account? However, it took one full hour to accomplish this simple task at my local community bank where I have been a customer for more than a decade. In fact, nearly 15 years ago I opened an ING account entirely online. A few minutes seems reasonable to me.

Community Bank 63

Community Bank Community Technology ATM 63

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

NOVEMBER 2, 2020

After all, what counts as a bank or not is a little bit different in India than it is in the United States, he said. Agashe said the 50,000 very small community banks and credit unions (CUs) spread throughout India’s rural regions don’t count as “banks” in the official tally. or ‘Why don't you put in an ATM?’

Fintech 210

Fintech ATM Community Bank Cards 210

Banking Exchange

MAY 11, 2020

Consumer poll indicates how people will – or won’t – change their banking habits after the COVID-19 pandemic Retail Banking Lines of Business Financial Trends Management Feature Feature3 Community Banking Customers Branch Technology/ATMs Tech Management Mobile Online Covid19.

ATM 78

ATM Community Bank Community Trends 78

Banking Exchange

JANUARY 2, 2020

Both sides have been taking a fresh look at partnering to build on their strengths and hunt together Technology Feature3 Fintech Feature Financial Trends Retail Banking Customers Branch Technology/ATMs People Performance Mobile Online Cards Community Banking.

Fintech 78

Fintech ATM Community Bank Community 78

ABA Community Banking

MAY 9, 2018

First Foundation gives online borrowers convenience—with a live banker attached Technology HowTo Branch Technology/ATMs Community Banking.

Online 40

Online California ATM Community Bank 40

Independent Banker

SEPTEMBER 30, 2021

Under Larry Wilson’s leadership, First Arkansas Bank and Trust’s branch on the Little Rock Air Force Base was named the 2020 Air Force Bank of the Year. Community banks operate on a majority of the country’s military installations. Community banks comprise more than two-thirds of the 66 banks operating on U.S.

Arkansas 168

Arkansas Community Bank Community Operations 168

PYMNTS

APRIL 13, 2020

percent), the third most important banking service, according to respondents, is maintaining a physical branch for consumers to visit (11 percent). Even universally popular ATMs come in at 3.5 The question “what is a bank?” percent of consumers who are aware of digital and online banks, which 31.1 Banking Endures.

Digital Banking 154

Digital Banking ATM Community Bank Survey 154

ABA Community Banking

MARCH 18, 2019

Brick-and-mortar banks facing competition from online-only banks willing to offer higher yields for savings and deposits Bank Performance Deposit Trends Financial Research Feature Management Financial Trends Lines of Business Retail Banking Payments People Performance Customers Revenue Core Systems Branch Technology/ATMs Tech Management Online Checks/Remote (..)

Strategy 40

Strategy ATM Community Bank Trends 40

ABA Community Banking

MAY 16, 2019

Survey reveals continued increase in adoption of automation technology among middle market businesses Financial Research Feature Financial Trends Management Technology Payments Performance Customers Revenue Core Systems Branch Technology/ATMs Outsourcing/Cloud Tech Management Mobile Online Checks/Remote Deposit Capture Cyberfraud/ID Theft Community (..)

Study 40

Study ATM Community Bank Survey 40

ABA Community Banking

MARCH 18, 2019

Bank Performance The Economy Financial Research Feature Financial Trends Technology People Performance Customers Branch Technology/ATMs Tech Management Mobile Online Community Banking Profitability Fintech Feature3.

Study 40

Study Branding ATM Community Bank 40

PYMNTS

JULY 14, 2020

JPMorgan Chase’s consumer-banking segment saw revenues drop 26 percent to $5.1 The bank reported reserve builds of $8.9 billion firmwide and a decline in credit card sales volume of 23 percent for its consumer & community banking division. The bank reported an $8.4 All told, the bank’s revenues totaled $17.8

Cards 158

Cards ATM Report Community Bank 158

Independent Banker

FEBRUARY 16, 2015

With mobile banking and mobile payments the financial services topics du jour, vendors are promoting several features and functionalities as “must-have” options, but there are really only a handful that set apart the capabilities of one community bank over another financial institution, according to consultants.

Mobile 70

Mobile Community Bank Community ATM 70

Independent Banker

MAY 26, 2016

Examples of financial institution payment innovations include the development and introduction of Electronic Funds Transfer systems, such as ACH and wire transfers, credit and debit cards, ATMs, online access to services beyond the branch and online bill payment services.

Community Bank 70

Community Bank Community Innovation System 70

SWBC's LenderHub

FEBRUARY 13, 2015

Many financial institutions—particularly credit unions and community banks—put member service and customer relationships above all else, including technological advances. Think about it: our credit union brethren are typically last to adopt the latest and greatest in banking technology—ATMs, online banking, mobile deposits, etc.

Technology 60

Technology ATM Community Bank Community 60

PYMNTS

AUGUST 22, 2016

Despite banks’ best efforts to move more of their customers online – and thus lessen the need for overhead-heavy branches – consumers are turning out to be way more into visiting the local branch than initially imagined. Which is a bit of a problem, since there are objectively fewer banks now than there were even five years ago.

FDIC 100

FDIC ATM Community Bank Digital Banking 100

PYMNTS

AUGUST 24, 2016

In a press release , Popular said the Mastercard credit cards of its two banking subsidiaries, Banco Popular de Puerto Rico and Popular Community Bank, can be used at any of Cuba’s authorized merchants and ATMs throughout the country. The bank noted there is more than 11,000 authorized merchants. and the U.S.

Puerto Rico 100

Puerto Rico Cards United States ATM 100

Independent Banker

DECEMBER 13, 2015

Certain mobile functions and features are essential to the success of a community bank’s mobile banking offerings. Newfangled mobile capabilities could help community banks stand apart from their competitors. An ATM or branch locator is another standard mobile function. Funds transfer (within same bank).

Community Bank 70

Community Bank Boston Community Iowa 70

Independent Banker

NOVEMBER 24, 2015

Certain mobile functions and features are essential to the success of a community bank’s mobile banking offerings. Newfangled mobile capabilities could help community banks stand apart from their competitors. An ATM or branch locator is another standard mobile function. Funds transfer (within same bank).

Community Bank 70

Community Bank Boston Community Iowa 70

NCR

DECEMBER 1, 2017

For smaller community banks and credit unions in the US, it might seem like a difficult time to do business, with so much change, intensifying competition and regulatory compliance to contend with. “Most small business owners prefer to be a strong customer at a smaller bank,” Krista Morgan, chief executive of P2Bi, said.

Community 56

Community Community Bank Michigan Lending 56

Cisco

AUGUST 16, 2019

Chase might be the exception, pushing ahead with 123 new banks in the last three years, compared to a more modest 54 from BofA and 45 from Wells Fargo. Even community banks and credit unions keep building slowly, if only one or two branches a year. Most bank visits are quick pitstops at the ATM.

ATM 74

ATM Study Community Community Bank 74

Gonzobanker

MARCH 24, 2021

Some examples: My colleague Ron Shevlin pointed out in a recent study conducted with StrategyCorps that Chime, the big dog challenger bank, now has nearly 8 million customers who consider it their primary bank. Community banks and credit unions, in total, have 56 million.

Customer Experience 144

Customer Experience Strategy Community ATM 144

Banking 2020

OCTOBER 30, 2014

For our most recent FI Highlight, we spoke with Dianne Larsen, senior vice president, director of marketing, Banner Bank. Dianne shared insight on Banner Bank’s recently redesigned website and new marketing initiatives to further their approach as a “ super community bank.”. Dianne Larsen, Banner Bank.

Community Bank 95

Community Bank Branding Marketing Mobile 95

Payments Source

DECEMBER 13, 2016

Several community banks are turning their bright ideas into cold hard cash by selling or licensing products to other institutions.

Community Bank 60

Community Bank Community Payments ATM 60

Independent Banker

DECEMBER 13, 2015

Even if you’re not required to use either version of the Cybersecurity Assessment, beta users say it can help your community bank gauge its cybersecurity risks and ultimately guard against cybercrime. At the Bank of Luxemburg, a $290 million-asset community bank in Luxemburg, Wis., Real-world testing. “I

Tools 70

Tools Community Community Bank Security 70

Independent Banker

NOVEMBER 24, 2015

Even if you’re not required to use either version of the Cybersecurity Assessment, beta users say it can help your community bank gauge its cybersecurity risks and ultimately guard against cybercrime. At the Bank of Luxemburg, a $290 million-asset community bank in Luxemburg, Wis., Real-world testing. “I

Tools 70

Tools Community Community Bank Security 70

NCR

SEPTEMBER 19, 2016

This is a trend we’ve seen across the industry of late, with many banks blaming the high costs of maintaining low-volume branches, and the fact many more of us now do our banking online, for the trend. In many of these places, a branch isn’t just a place to do business, it can be the very heart of a community.

Community 40

Community ATM Trends Community Bank 40

Jeff For Banks

OCTOBER 1, 2017

At a recent banking conference, Ray Davis of Umpqua Bank took center stage to tell of his journey from a small, Oregon community bank to a regional powerhouse. And product was not part of the bank's success. Back to my notepad, I penned the 1985 distro points as person-person, in-branch, telephone, and ATM.

Conference 60

Conference DC Oregon Marketing 60

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. billion-asset community bank. Build your community.

Community 139

Community Community Bank social media Security 139

Fintech Labs Insights

SEPTEMBER 9, 2021

The company is an aggressive online marketer attracting nearly 300,000 visits via paid marketing across 740 publishers vs. 80,000 via organic search according to SEMrush (Aug 2021). The banking partner is Middlesex Savings Bank , a Natick, MA-based community bank with $5.7B ATM fees reimbursed. Debit card.

Boston 15

Boston Cards ATM Community Bank 15

PYMNTS

MARCH 9, 2020

Nearly every single consumer uses an institution that provides all of those services as their primary bank. Ninety-two percent of consumers count their primary bank as either a national bank, regional/community bank or credit union. of consumers report that their primary bank is a digital-only bank (4.2

How To 232

How To Millennials ATM Fintech 232

South State Correspondent

FEBRUARY 8, 2023

While national banks are getting more sophisticated, many regional banks still think of just price, giving community banks a considerable advantage. This part of the formula is less complex for a community bank than a regional or national bank and is where community banks can excel.

Community Bank 195

Community Bank Marketing Community Regional 195

William Mills

MAY 11, 2016

Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Customers can store all of their online profiles in one secure location to improve user experience. ^KT. This is an extension of business services, powered by a local community bank.

Video 40

Video Mobile social media Analytics 40

Banking 2020

MAY 21, 2015

East River Bank is Philadelphia’s most advanced neighborhood bank with three convenient Philadelphia-area branch locations in East Falls, Roxborough and Old City. What value does East River Bank see in connecting with members of the local Philadelphia community?

Philadelphia 40

Philadelphia Community ATM Customer Experience 40

Independent Banker

JANUARY 27, 2016

“It’s becoming more and more important for community banks to emphasize that they have the same products and services as large banks.” Eric Morse, Needham Bank. Mental cobwebs of outdated perceptions can sometimes be hard for a community bank to shake off. billion-asset community bank in Needham, Mass.

Community Bank 70

Community Bank Community Boston Branding 70

Tech and Finance

JULY 13, 2016

“The inability for the majority of regional and mid-sized banks to keep pace with investment in digital technology became more apparent in the most recent survey, with online, mobile and ATM satisfaction levels all being below 2015 levels,” according to Marous. The big banks’ advantage in technology is not new.

Regional 28

Regional Mobile Millennials Study 28